[EDIT 5 DAYS LATER TO ADD: I am tempted to ask the mods to delete this thread as it is a bit embarrassing. But I'm past 50 and don't care about that any more. I thought I had a problem with an eBay buyer but it turns out the problem was with the seller--me. I'm leaving it up in case anyone finds and reads it...it is a good lesson in a. being careful EVEN WHEN YOU THINK YOU ALREADY ARE when packing bike stuff and b. not jumping to conclusions. Fortunately this one has a happy ending, read to the end to find out.]
I sold a bike on eBay ten days ago, shipped it last week. This is my first eBay sale of a bike though I've sold parts and lots of other stuff including antiques very successfully. And I've shipped a complete bike and a frame and wheelset before, packed following the impeccable guidelines of MiamiJim.
So the bike, a Centurion Turbo, went to a buyer who did not ask me any questions, or respond to the friendly email I'd sent when I received payment.
The bike arrived today, and the first I've heard from him is two emails saying that the brake adjusters are missing, front and back. I find this very difficult to believe. I'd removed the cables and tucked the cable housings up neatly. The adjuster bolts were not loose and I don't see any way they would have backed out by themselves. Especially not both. What really concerns me is his comment that " Once again the bike is not functional w/out these parts." That's obviously wrong even if the adjusters were missing.
He's across the country. I obviously can't go over to his house and check for the parts myself (esp as he did not even know what to call them).
I suspect I am in for some trouble here. Anyone with advice on heading it off, please let me know, here or via PM.
And if anyone in San Diego was handy to check the situation out, maybe show him how the cable housings attach, that would be even better.
-making matters worse, I lost money on the shipping. :- (