Dude, where's my jersey?
I ordered the fatcyclist jersey from Twinsix(which cracks me up) 6/3/07. It is now 6/26/07. Still no jersey. I emailed them. Still no response. I'm wondering how long it took those of you who have ordered from them to get your stuff? I can wait 6 - 8 weeks for delivery, I'd just like to know that I'm going to...
In this day and age 6-8 weeks seems like too long. If the jersey was in stock I would expect to get it within a week.
I read this from his blog:
This is the great thing. Instead of having to wait for four months for these jerseys to arrive, the Twin Six guys have managed to do some serious line-cutting; these jerseys will be arriving before the end of June. Yeah, that’s right. This month.
Maybe he doesn't even have them yet...
Which one did you order, the orange or the pink? And in what size? It's not a regular item in the Twin Six catalog, and so if they are out of your size, it will probably be backordered.
Originally Posted by TheAdmiral
These days, with email and cheap long distance, you would think it easy for a company to notify you that an item is back ordered, especially after you ask them what's the holdup?
Originally Posted by The Historian
Oh, I agree. I wasn't apologizing for the poor customer service, merely giving a possible reason for the delay. I have no connection to Twin Six aside from being a customer.
Originally Posted by Wogsterca
Hmm Good points. Maybe I'll email them again. I can be patient, but like I say, 23 days with no information kinda makes you wonder...
Edit: Just found this on their site. Guess I should look at the WHOLE site.
"The response to the Fat Cyclist gear has been overwhelming. Despite still not having much of these items in stock, please know that we are doing our absolute best to manage your orders, answer your emails, tend to your requests and changes, and get everything ready to be shipped out. Domestic orders will ship as the items become available, and possibly in separate shipments (at no extra shipping cost to you), and orders placed outside the US will ship when we have all the items in stock. We are working very hard to ensure a timely delivery of everything. If you have questions, email Elden. Thanks for your support, and patience."