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  1. #1
    Chubby super biker bdinger's Avatar
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    Out of commission for nearly another week....

    ..but with a silver lining. Yesterday I was riding home from work and attacking a hill on the Hardrock. It had felt "off" all day, then on the hill, suddenly my right leg was moving but my left stopped. I stopped and.. ut oh.. could spin the non-drive side crankarm with my hand separate from the other side. Tried tightening it, no go. The crankarm to BB area was stripped completely!

    Ironic part? Earlier that day I had ordered a new Shimano BB and crankset because I knew that side was basically shot, but "should be" okay. Well.. it wasn't . So I walked the 2 miles back to work to get the car, thinking about that irony as other bikes passed me as I walked the bike up the hill, chuckling at the sight and me seething at them climbing mild hills in granny gear.

    It gets better! After some talking, today the wife sent me off to the LBS to get "the bike that I deserve". There I put my deposit down on a blue Surly Long Haul Trucker complete, which will be built with the "stock" build, a Brooks B-17, and some Planet Bike fenders! I pick it up Thursday or so, and absolutely can't wait. My LBS, being completely awesome, made me an awesome deal on the accessories so I have a little bit more of them to pick out .

    Pics will be coming! Of both the improved and healed Hardrock, and well, the extremely sexy LHT. Man that thing rides like buttah!

  2. #2
    Neil_B
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    Quote Originally Posted by bdinger View Post
    ..but with a silver lining. Yesterday I was riding home from work and attacking a hill on the Hardrock. It had felt "off" all day, then on the hill, suddenly my right leg was moving but my left stopped. I stopped and.. ut oh.. could spin the non-drive side crankarm with my hand separate from the other side. Tried tightening it, no go. The crankarm to BB area was stripped completely!

    Ironic part? Earlier that day I had ordered a new Shimano BB and crankset because I knew that side was basically shot, but "should be" okay. Well.. it wasn't . So I walked the 2 miles back to work to get the car, thinking about that irony as other bikes passed me as I walked the bike up the hill, chuckling at the sight and me seething at them climbing mild hills in granny gear.

    It gets better! After some talking, today the wife sent me off to the LBS to get "the bike that I deserve". There I put my deposit down on a blue Surly Long Haul Trucker complete, which will be built with the "stock" build, a Brooks B-17, and some Planet Bike fenders! I pick it up Thursday or so, and absolutely can't wait. My LBS, being completely awesome, made me an awesome deal on the accessories so I have a little bit more of them to pick out .

    Pics will be coming! Of both the improved and healed Hardrock, and well, the extremely sexy LHT. Man that thing rides like buttah!
    Sorry to read of your problems with the Hardrock, Ben. I hope it and the LHT are on the road soon.

    Speaking of which, is the Trek 7.3 fx still for sale? I know a Neil in NJ who needs a new bike....

  3. #3
    Chubby super biker bdinger's Avatar
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    Thanks Neil! I can't wait to get the LHT on the road, but doing so right now would mean my family would be eating Top Ramen until payday (Thursday) or even worse, the savings would get depleted. So I'll exercise restraint and hold off for a couple more days!

    Also.. I need to take that off my signature. The 7.3 FX is now long gone, off to a new owner in sunny California. I'm kicking myself a bit for selling it before I had the LHT, but whaddyaget?

  4. #4
    Senior Member badgermac's Avatar
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    Hey bdinger:

    Was looking at the LHT today on my LBS's webpage (I'm jealous, had to look and gaze longingly ) and wondered what size you were going with? I noticed with 54cm and under they put 26x1.5s on and 700c stock only on 56cm and higher.

    I think if I ever went this path I'd need a 54 (I'm 5'11" but only a 30" inseam) and get the 700c wheelset.

  5. #5
    Chubby super biker bdinger's Avatar
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    I'm going with a 58cm, after riding both the 56 and 58. I thought the 56 was "perfect" when I rode it, and likely would have bought one had I never rode a 58. But, oh a whim, I rode a 58 and fell in love. I'm 6f2 and have a 31/32 in inseam, I don't have much at all left in standover, but the top tube length is where it's at. It's absolutely perfect in that respect, which is really where it matters on that bike.

    Try a 56, you never know, it might be just right. However, don't shrug off the 26in wheels. I almost WANTED to go with 26in wheels for strength, but 700c's are what I'm getting.

  6. #6
    Senior Member badgermac's Avatar
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    This is why I want to find an LBS that has them built so I can ride them and see. On paper I should take around a 54cm but I'm wondering if a 56 would be a better option. Well, I have some time, no more bikes until 2009

  7. #7
    Senior Member mjolniir's Avatar
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    Good for you man, ***** about the Hardrock, (I had the left crank fall off mine in its first month) but you now get to ride your dream bike. I'll be posting pics of my new build soon. I have a new to me road bike.

  8. #8
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    Ben -

    Congrats on the new bike. Can't wait to see pics.

  9. #9
    AiM SmAlL mIsS sMaLl UniversalFrost's Avatar
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    but doing so right now would mean my family would be eating Top Ramen until payday
    hey man, the chicken or pork ramen is good stuff. Lived off it in college and military, but haven't eaten in the years since.! Lol!!!

    Anyway, when sizing a bike definately take into account the Top Tube measurements. Not Everyone is built the same. I am 6'1" and ride a 58 only because of the top tube length. I could easily fit a 56, but the top tubes are too short. I am mostly trunk with short legs so 54/56 would be correct for my leg length, but the top tube is where i need the length and most 56's or 54's are too short so got to go with a 58. Also, definately try before you buy and try a size up and size down from you.

    Congrats on the new bike. Also, any indication as to why the crank was stripped? is this common with hardrock's? ( I have been looking at a used one back in AZ and was thinking of pulling the trigger on it when I get back).

    JOE
    [SIGPIC][/SIGPIC]

  10. #10
    Senior Member badgermac's Avatar
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    Quote Originally Posted by UniversalFrost View Post
    hey man, the chicken or pork ramen is good stuff. Lived off it in college and military, but haven't eaten in the years since.! Lol!!!

    Anyway, when sizing a bike definately take into account the Top Tube measurements. Not Everyone is built the same. I am 6'1" and ride a 58 only because of the top tube length. I could easily fit a 56, but the top tubes are too short. I am mostly trunk with short legs so 54/56 would be correct for my leg length, but the top tube is where i need the length and most 56's or 54's are too short so got to go with a 58. Also, definately try before you buy and try a size up and size down from you.

    Congrats on the new bike. Also, any indication as to why the crank was stripped? is this common with hardrock's? ( I have been looking at a used one back in AZ and was thinking of pulling the trigger on it when I get back).

    JOE
    This may help shed some light on it - may be wrong but this was bdinger's first post on it:

    Bummer for Hardrock owners - and help me upgrade mine :D

  11. #11
    Chubby super biker bdinger's Avatar
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    That was essentially the start of the problems, yes. What ended up happening was that the non-drive side crankarm came loose one day. Tightened it, went a week with it being fine.. then it happened again. And again. Rinse, repeat. What I found out that once it comes loose once, it's pretty much over as the crankarm will get "play" against the BB, and get stripped.

    Anyway, long story short, that play eventually resulted in a full stripping, probably not helped by at the time I was hammering it up a hill at 20mph. Oops. So will it happen to you? Maybe, but who knows. Heck, it may happen to me again with a Shimano BB/Crankset.

  12. #12
    Chubby super biker bdinger's Avatar
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    ..and in other news, my luck continues it's downward spiral. The eBay transaction where I sold my Trek FX is becoming "one of those", aka the buyer has had it for a week then claimed "UPS damaged it". This is after he said that he's ridden it and it rode fine. Hrrm...

    Anyway, apparently UPS let him refuse the shipment... after he's had it a week, unpacked it AND assembled it! :WTF: So it's on it's way back here for ME to apparently make the claim with UPS, then refund his money. Great. One of two things are going to happen, I predict:

    1.)UPS honors the insurance, I refund him and regret ever selling anything on eBay and shipping via UPS
    2.)UPS finds out that they never should have let him refuse it after having it a week, doesn't honor the insurance, and I send it back to him and regret ever selling anything on eBay and shipping via UPS.

    Option 1 is the most likely, thankfully, as where I shipped it from is a corporate customer that has a very good relationship with UPS. IN THAT EVENT, IF UPS doesn't take the bike and IF it's in decent condition, I'm considering offering it up to a "needy clyde/commuter". I'll post more on that later, but it would be a "free, just come and pick it up or pay to have it shipped" kind of thing, based upon need. It likely won't happen, but keep it in the back of your mind.

    What a mess.

  13. #13
    AiM SmAlL mIsS sMaLl UniversalFrost's Avatar
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    UPS should have never accepted it back. Call UPS now about it. Also, if you did the transaction through paypal, be prepared for him to try and charge back and Paypal is gonna take all your dough on the transaction. Personally, I only do USPS money orders anymore after paypal held about 1k of my $$ for few months until they figured out the guy was a scammer.

    Thanks for the heads up on the issue with your hardrock.. I think I will be looking a little more for another bike.

    JOE
    [SIGPIC][/SIGPIC]

  14. #14
    Senior Member Wogster's Avatar
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    Quote Originally Posted by bdinger View Post
    ..and in other news, my luck continues it's downward spiral. The eBay transaction where I sold my Trek FX is becoming "one of those", aka the buyer has had it for a week then claimed "UPS damaged it". This is after he said that he's ridden it and it rode fine. Hrrm...

    Anyway, apparently UPS let him refuse the shipment... after he's had it a week, unpacked it AND assembled it! :WTF: So it's on it's way back here for ME to apparently make the claim with UPS, then refund his money. Great. One of two things are going to happen, I predict:

    1.)UPS honors the insurance, I refund him and regret ever selling anything on eBay and shipping via UPS
    2.)UPS finds out that they never should have let him refuse it after having it a week, doesn't honor the insurance, and I send it back to him and regret ever selling anything on eBay and shipping via UPS.

    Option 1 is the most likely, thankfully, as where I shipped it from is a corporate customer that has a very good relationship with UPS. IN THAT EVENT, IF UPS doesn't take the bike and IF it's in decent condition, I'm considering offering it up to a "needy clyde/commuter". I'll post more on that later, but it would be a "free, just come and pick it up or pay to have it shipped" kind of thing, based upon need. It likely won't happen, but keep it in the back of your mind.

    What a mess.
    Okay, I am not sure what the shipping rules are for brown, but I work for a courier company (not UPS), and you have one and only one opportunity to refuse a shipment, and that is when it's delivered. If it's damaged upon receipt after you open the box, you must immediately contact the carrier, keeping the item and packing materials for inspection. The carriers representative will then inspect the item and do a damage report, you must then contact the shipper, who will make the claim. The insurance company on paying a claim, usually takes possession of the item for disposal.

    You should contact UPS, immediately, because you want to know how it was returned, one of two things happened, either the receiver packed it up and returned it under a new Bill of Lading, in which case you can simply refuse it, it goes back to him and he has no recourse. The other occurrence, is they received it back as a damaged shipment, and there should be documentation connected to the original bill of lading. Which is needed for a damage claim.

  15. #15
    Chubby super biker bdinger's Avatar
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    Yeah, where I shipped it from, they're working on it with their UPS rep right now. They don't foresee a problem, they've already asked for the original sales receipt (which I thankfully have) and are going to get to work on it as soon as it arrives. I'm also waiting for a response as to WHY they did this, as it's pretty darned strange.

    I'm not worried about paypal. The guy sent me several emails saying how happy he was with it after riding it, including positive eBay feedback. Annoying, but whatever, it'll work out.

  16. #16
    AiM SmAlL mIsS sMaLl UniversalFrost's Avatar
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    If he left you the positive feedback then you have got no worries except for paypal maybe debiting your account the money for a few weeks if they get a request for a case inquiry, but with positive feedback from him the case is an easy win for you.

    JOE
    [SIGPIC][/SIGPIC]

  17. #17
    Senior Member Wogster's Avatar
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    Quote Originally Posted by bdinger View Post
    Yeah, where I shipped it from, they're working on it with their UPS rep right now. They don't foresee a problem, they've already asked for the original sales receipt (which I thankfully have) and are going to get to work on it as soon as it arrives. I'm also waiting for a response as to WHY they did this, as it's pretty darned strange.

    I'm not worried about paypal. The guy sent me several emails saying how happy he was with it after riding it, including positive eBay feedback. Annoying, but whatever, it'll work out.
    I;m going to make a guess here as to what happened, buddy got the bike, put it together, did a few rides on it, crashed it, packed it back up and sent it back to you claiming it was damaged. I'm going to guess that UPS will want to inspect what shows up. The inspector knows what kinds of damage occur in shipping, and what kinds do not. Most likely the UPS rep will either ask them to hold the package unopened for inspection, or have it diverted to a local damage inspector. If it has damage that can not possibly occur during shipping then a representative from the local constabulary may show up at his door, with warrant in hand, as this is in many places deemed fraud. It's the same as mail fraud, but depending on your countries laws, may go under a different name. I don't know of any shipping company that takes kindly to people who try this kind of crap, they tend to ask police to lay formal charges under the full extent of the law. Whatever you do, do not delete the emails, they are evidence.

    As far as your concerned, not sure what will happen, but it may cost buddy considerably more, then if he just chalked it up to his own stupidity, and fixed the damage from his crash himself.

  18. #18
    Senior Member badgermac's Avatar
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    Something stinks, that's for sure. Had it awhile and THEN tried to return it? BS call.

  19. #19
    Chubby super biker bdinger's Avatar
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    Yeah, well, it's really getting interesting. UPS Delivered it on the 6th and he signed for it. On the 9th, a damage inspection was made. Then yesterday the status shows "delivery refused, returning to sender". Apparently this is common practice when the sender insures it, so it can go back to the sender for inspection.

    Where I shipped it from echoed the same thing. If the damage is ruled due to shipping, UPS will give them the moolah and I'll send it to him. If not, I'm going to send the bike back to him and wash my hands of it. Or let UPS deal with it. Simply put, this stinks like he wrecked it.

    Here's where it gets worse. In his email he says "Bike arrived

    a bit beat up

    I spent additional 167.88@ the shop and made a UPS claim for it"

    Um.. WTF!? Okay here's where this stinks even worse. He also states "any way the thing rides like a champ now".

    So let me get this straight. It arrives damaged on the 6th. It is sent to the shop to be fixed, then you ride it and it rides great. THEN you file a claim with UPS, only to turn around and return the thing? You have to be kidding me!

    Oh, and THEN, after all that, you post positive feedback!

    I don't get the Internet, or people. I've got it all documented, including the UPS stuff and his emails. I'm not worried about it as, well, there's no reason to be. Stinks like fraud, but hey, whaddya get.

    Anyway, again, if UPS lets me keep the thing or it doesn't end up going back to him OR as evidence, I'm going to give it away. If you know any 57cm riding needy clydes, keep them in mind, when it's sorted out I'll make a post.

  20. #20
    Senior Member Wogster's Avatar
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    Quote Originally Posted by bdinger View Post
    Yeah, well, it's really getting interesting. UPS Delivered it on the 6th and he signed for it. On the 9th, a damage inspection was made. Then yesterday the status shows "delivery refused, returning to sender". Apparently this is common practice when the sender insures it, so it can go back to the sender for inspection.

    Where I shipped it from echoed the same thing. If the damage is ruled due to shipping, UPS will give them the moolah and I'll send it to him. If not, I'm going to send the bike back to him and wash my hands of it. Or let UPS deal with it. Simply put, this stinks like he wrecked it.

    Here's where it gets worse. In his email he says "Bike arrived

    a bit beat up

    I spent additional 167.88@ the shop and made a UPS claim for it"

    Um.. WTF!? Okay here's where this stinks even worse. He also states "any way the thing rides like a champ now".

    So let me get this straight. It arrives damaged on the 6th. It is sent to the shop to be fixed, then you ride it and it rides great. THEN you file a claim with UPS, only to turn around and return the thing? You have to be kidding me!

    Oh, and THEN, after all that, you post positive feedback!

    I don't get the Internet, or people. I've got it all documented, including the UPS stuff and his emails. I'm not worried about it as, well, there's no reason to be. Stinks like fraud, but hey, whaddya get.

    Anyway, again, if UPS lets me keep the thing or it doesn't end up going back to him OR as evidence, I'm going to give it away. If you know any 57cm riding needy clydes, keep them in mind, when it's sorted out I'll make a post.
    His UPS claim will probably be denied, because typically carrier insurance can only be claimed by the person who paid for the insurance. Typically the insurance provider needs to inspect the damage, then ESTIMATES for the repairs, if the item is repairable.

    Think about it, suppose you crunch the fender on your car, get it fixed, and then try to claim against your car insurance. That doesn't work either, instead you go to the body shop get an estimate, the insurance adjuster looks at it, and determines the amount the insurance company will pay. What he SHOULD have done, is contacted you, with a written estimate for repairing it, then you forward that to UPS, they contact the insurer, who sends someone to look at it. I'm guessing for $168 they wouldn't bother sending an adjuster, they would just cut a check, the check would go to YOU (you bought the insurance, remember), you would then refund him the $168 and everybody is happy.

  21. #21
    AiM SmAlL mIsS sMaLl UniversalFrost's Avatar
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    actually I do know a few clydes that are avid bikers (usually my hand me downs) and would be great recipients of the bike. Let me know how this works out, because I would be willing to cover your costs if you do want to donate to a willing clyde (One guy i know earns about 400 a month after almony, etc..and the witch of an ex is living in style while he lives in a one room apt and works like 60+ hrs a week for nothing) and his beat up bike is his only transportation and his last bike I gave him is worn out and I was gonna give him my wally world special mt. bike.
    [SIGPIC][/SIGPIC]

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