After reading quite a few posts I have seen that people have had a few broken parts or parts that just didn't quite hold up under weight on their new bikes. What should I expect to be covered under the warranty on a new bike?
One LBS (BTW this is the one who most people tell me is very customer focused) who is recommending a Trek Navigator 3 says that only parts that can be proven to be a manufactures defect will be covered and otherwise it is considered my fault. I have seen quite a few people here that have had good luck with the Trek warranty.
The other LBS that I have been to and am looking at a Giant keeps insisting that no matter what I do to the bike it is covered either under the bike warranty or under the 3 years of parts/service the give with new purchases.
Any insight into this area? What have your experiences been like?