Join Date: Jul 2007
Location: Fort Wayne, Indiana, USA
Bikes: riders:Schwinn Continental ('80), Specialized Crossroads Sport ('07), Schwinn Super Sport (73), Schwinn Superior (76), Projects: Schwinn Sprint ('74), Trek 800 & Schwinn Continental ('71)
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Which version of the Carmel do you have, the 26 or 700 version?
15 gauge spokes on either wheel set, IMHO, are to light for this bike's design and is likely the problem you are experiencing against the size of the motor.
A Carmel 26
The rims are sturdy enough, it is the quality of the spokes that will continue to be the concern. I have a 2007 Specialized Crossroads, same wheel set but with 14 gauge spokes, (they moved to 15 g in 2008), and yet have broken 2 pokes the first 500 miles, with 290 lb motor. No issues since motor went smaller to 265 at present.
Hopefully the LBS you are working with are not charging for the repairs, they recommended this model, correct? They should stand behind their recommendation and work to make it right.
I applaud you for efforts to find a correction.
All the best.