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Clydesdales/Athenas (200+ lb / 91+ kg) Looking to lose that spare tire? Ideal weight 200+? Frustrated being a large cyclist in a sport geared for the ultra-light? Learn about the bikes and parts that can take the abuse of a heavier cyclist, how to keep your body going while losing the weight, and get support from others who've been successful.

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Old 01-28-10, 06:18 PM   #1
bbeck
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I guess it was time for something to break

i have had my Sequoia for a little over a year and it has done very well. the stock rear wheel was a alex 28 spoke and did ok. i had to have it trued 3 or 4 times but other than that it has done well. i went to put new rear brake pads on and noticed cracks in the rim at every other spoke. i took it back to the lbs and they were quick to call Specialized for a warranty. they put on a loaner and off i went. 3 days later they had a new Mavic cxp 22 32 spoke wheel waiting for me. so i am back on the road once again.
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Old 01-28-10, 10:48 PM   #2
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FWIW, that's not an uncommon problem with low-spoke count wheels. I'm sort of surprised they warranteed it. I had the same issue twice before i switched to 36-spokers, and the best I could get was a small discount on a replacement.
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Old 01-28-10, 10:56 PM   #3
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FWIW, that's not an uncommon problem with low-spoke count wheels..
+1
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Old 01-29-10, 07:30 AM   #4
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i had concerns with the spoke count when i purchased the bike. the lbs told me they would be fine and he would warranty them for 2 years. he held true to his words and i didnt even have to remind him of our conversation of the warranty when i bought it.
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Old 01-29-10, 08:25 AM   #5
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Originally Posted by Velo Dog View Post
FWIW, that's not an uncommon problem with low-spoke count wheels. I'm sort of surprised they warranteed it. I had the same issue twice before i switched to 36-spokers, and the best I could get was a small discount on a replacement.
It's not a problem with low-spoke count wheels, it's a problem with over tensioned machine built wheels...
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Old 01-29-10, 08:33 AM   #6
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Good businesses like that need to be supported.
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Old 01-29-10, 08:50 AM   #7
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That's great to hear that they took care of you like that. It's been my expirience that Speciallized takes pretty good care of it's customers.

Roll on bbeck!
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Old 01-29-10, 03:44 PM   #8
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so far they have been a good lbs to deal with. i try to buy as much bike stuff through them that i can (even though i dont buy much). i refered 1 coworker to them for repairs and have another that is looking at buying a new bike from them.
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Old 01-29-10, 05:53 PM   #9
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btw, ride your replacement wheels for 100miles +/- then take them in and have them retensioned properly. They should last you a long time. 32spoke wheels will break just as easily and quickly as 18spoke wheels if they are not built properly.

Last edited by Homeyba; 01-29-10 at 06:00 PM.
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