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  1. #1
    Senior Member bbeck's Avatar
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    I guess it was time for something to break

    i have had my Sequoia for a little over a year and it has done very well. the stock rear wheel was a alex 28 spoke and did ok. i had to have it trued 3 or 4 times but other than that it has done well. i went to put new rear brake pads on and noticed cracks in the rim at every other spoke. i took it back to the lbs and they were quick to call Specialized for a warranty. they put on a loaner and off i went. 3 days later they had a new Mavic cxp 22 32 spoke wheel waiting for me. so i am back on the road once again.
    Brandon Gallatin, Tn.
    http://www.strava.com/athletes/bwbeck

  2. #2
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    FWIW, that's not an uncommon problem with low-spoke count wheels. I'm sort of surprised they warranteed it. I had the same issue twice before i switched to 36-spokers, and the best I could get was a small discount on a replacement.

  3. #3
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    Quote Originally Posted by Velo Dog View Post
    FWIW, that's not an uncommon problem with low-spoke count wheels..
    +1

  4. #4
    Senior Member bbeck's Avatar
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    i had concerns with the spoke count when i purchased the bike. the lbs told me they would be fine and he would warranty them for 2 years. he held true to his words and i didnt even have to remind him of our conversation of the warranty when i bought it.
    Brandon Gallatin, Tn.
    http://www.strava.com/athletes/bwbeck

  5. #5
    Senior Member Homeyba's Avatar
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    Quote Originally Posted by Velo Dog View Post
    FWIW, that's not an uncommon problem with low-spoke count wheels. I'm sort of surprised they warranteed it. I had the same issue twice before i switched to 36-spokers, and the best I could get was a small discount on a replacement.
    It's not a problem with low-spoke count wheels, it's a problem with over tensioned machine built wheels...
    It doesn't get harder, you just go slower.

  6. #6
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    Good businesses like that need to be supported.

  7. #7
    Downtown Spanky Brown bautieri's Avatar
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    That's great to hear that they took care of you like that. It's been my expirience that Speciallized takes pretty good care of it's customers.

    Roll on bbeck!

  8. #8
    Senior Member bbeck's Avatar
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    so far they have been a good lbs to deal with. i try to buy as much bike stuff through them that i can (even though i dont buy much). i refered 1 coworker to them for repairs and have another that is looking at buying a new bike from them.
    Brandon Gallatin, Tn.
    http://www.strava.com/athletes/bwbeck

  9. #9
    Senior Member Homeyba's Avatar
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    btw, ride your replacement wheels for 100miles +/- then take them in and have them retensioned properly. They should last you a long time. 32spoke wheels will break just as easily and quickly as 18spoke wheels if they are not built properly.
    Last edited by Homeyba; 01-29-10 at 05:00 PM.
    It doesn't get harder, you just go slower.

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