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Clydesdales/Athenas (200+ lb / 91+ kg) Looking to lose that spare tire? Ideal weight 200+? Frustrated being a large cyclist in a sport geared for the ultra-light? Learn about the bikes and parts that can take the abuse of a heavier cyclist, how to keep your body going while losing the weight, and get support from others who've been successful.

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Old 02-04-12, 06:19 AM   #26
jethro56 
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+1 on making Trek aware of your problems. Trek will want to find the "root cause" of the failure. More than likely it will be an issue with the vendor that supplied the wheels and will only cost Trek the time to investigate. Trek will have people (vendor assurance) that it's their only responsibility to do so and will have a policeman's mentality. It's their job to protect Trek's reputation. I'm not saying it will be a fast experience but hopefully the replacement will be built with extra care. This kind of after the fact quality control is one of the reasons they're more expensive even if they use the same components as "big box" bikes.
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