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  1. #26
    You gonna eat that? Doohickie's Avatar
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    Quote Originally Posted by Chickenlipz View Post
    I kinda hate to hear they are moving. I used them for the first time last week. I think their shop is in a neat part of the city.
    True but it really was an offer they couldn't refuse. They were very hopeful that the streetcar would be approved, which would have put them right on the line. Instead they are in a part of town with more street traffic than it used to have, but still not really enough. There new space downtown will be slightly less expensive per square foot, *and* slightly smaller, with much more foot traffic. It was kind of an offer they couldn't refuse. They will be in the same building as Reatta, but around the block.
    I stop for people / whose right of way I honor / but not for no one.



    Originally Posted by bragi "However, it's never a good idea to overgeneralize."

  2. #27
    Super Moderator tractorlegs's Avatar
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    Quote Originally Posted by tony_merlino View Post
    You would hope that's true, but somehow, a lot of them manage to do well enough without us.
    True, the LBS described has been in business for 17 years . . . I ain't gonna hurt them by not going in, I guess, but the two other major shops in town (Atom Cyclist, The Bicycle Company) know me and treat me well.
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  3. #28
    Senior Member funrover's Avatar
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    I've had that same face given to me by the "kids" up front. The guys in back and owners tend to be different in how they react to customers. A few high end shops have looked down thier noses at me until they realize I know what I am talking about. Then they switch to kiss a$$ mode. Sad really. Much of my bike business has moved to online deals anymore, until I find another shop I feel is worth spending extra for (that is also somewhat close to me).

  4. #29
    I am the Snail~! Peter_C's Avatar
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    As many have written, I know the feeling! Am fat, 50, and as of 2009 hadn't been on a bike in 30+ years. When I went looking for my 'first' bike, I went into and out of 5 shops in the first hour, including travel time - even if I was not fat, I will never see 240lbs again in my life, am not built that way! So I'll be a 'clyde' forever - I get funny looks from the roadie wannabes, until the 3rd or 4th time they see me on different sections of the towpath and realize that yes, I really do ride for hours at a time.

    The old saying about 'judging a book by it's cover' - heh. What really pisses me off is I am old enough that I might have been there to spend serious cash on a toy for a kid - but they'll never know - just because of how they act.
    Peter_C
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  5. #30
    Senior Member mprelaw's Avatar
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    Quote Originally Posted by funrover View Post
    I've had that same face given to me by the "kids" up front. The guys in back and owners tend to be different in how they react to customers. A few high end shops have looked down thier noses at me until they realize I know what I am talking about. Then they switch to kiss a$$ mode. Sad really. Much of my bike business has moved to online deals anymore, until I find another shop I feel is worth spending extra for (that is also somewhat close to me).
    I have two hobbies that I know more than a little bit about--cycling and fishing. One of the best ways to judge a shop in either business, I've found, it to go in there and act completely clueless, like an absolute beginner. If they give you the correct advice, they deserve your business. Swallow your pride and act like a noob. It's like being the guy who is the CEO of a chain of franchises, who goes into one of his stores and acts like a customer.

  6. #31
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    I always feel patronized at the shop closest to our house. Unfortunately, it's both the only shop on the way home from work and the sponsoring shop of the club my better half belongs to. So, I grit my teeth as the owner (the employees are actually less patronizing) carefully explains some point to me that I knew 30 years ago. And I've never really stopped riding, just ridden less some years than others, so it's not as if I'm starting again and unfamiliar with the equipment.

  7. #32
    Senior Member Rona's Avatar
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    Today it wasn't the local LBS... it was from other cyclists. I usually love "Slow Bicycle Movement" on facebook, but today some of the members ragged on "fat people in spandex". Well... I am one of those fatties in spandex. Padded cycle shorts are one of the few things that keep my chubby legs from being rubbed red raw.

    I don't know why I let this crap get to me.. but it does.
    http://ronajustine.blogspot.com
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  8. #33
    Senior Member goldfinch's Avatar
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    Quote Originally Posted by Rona View Post


    Today it wasn't the local LBS... it was from other cyclists. I usually love "Slow Bicycle Movement" on facebook, but today some of the members ragged on "fat people in spandex". Well... I am one of those fatties in spandex. Padded cycle shorts are one of the few things that keep my chubby legs from being rubbed red raw.

    I don't know why I let this crap get to me.. but it does.
    Want me to join and flame them for you? I am in a mood.

  9. #34
    Senior Member Rona's Avatar
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    Quote Originally Posted by goldfinch View Post
    Want me to join and flame them for you? I am in a mood.
    I already replied in a polite but to the point way. Even "defriended" some. Now that I've blogged about it on my own blog and got some of it out of my system, I'm feeling better about it.

    It's just so frustrating to me how many bike snobs are out there. They want to promote biking, but only if you're pretty. Never mind if you're disabled, fat, ugly or just plain old average. I have to keep telling myself these jerks don't own the road and I have every right to be out there than they do.

    If you wanna flame.. that's up to you. I certainly won't stop you.
    http://ronajustine.blogspot.com
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  10. #35
    Senior Member goldfinch's Avatar
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    I love your blog Rona, and your post on FB was perfect.

  11. #36
    Watching and waiting. jethro56's Avatar
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    In first spin class at the Y the instructor and I were the only ones in spandex. I was the only one in cycling attire. Now almost everyone is wearing it and I see more and more cycling clothes. I'm getting questions about cycling shoes as well. The fashion police will have to form a new paradigm.

  12. #37
    Neil_B
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    Quote Originally Posted by goldfinch View Post
    Want me to join and flame them for you? I am in a mood.
    I just requested membership. There goes the neighborhood..... :-)

  13. #38
    Carpe Velo Yo Spiff's Avatar
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    I was thrilled when I lost enough weight to fit back into my lycra shorts. I'd been using a couple of pairs of MTB shorts from REI for a while. Nice shorts, but not nearly as comfortable as lycra on a road bike. It's not about style and I really don't care if someone else thinks I look dorky.
    2000 Bianchi Veloce, '88 Schwinn Prologue, '88 Trek 900, '92 Trek T100, 2000 Rans Tailwind

  14. #39
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    Quote Originally Posted by SuncoastChad View Post
    You can't fix stupid!
    Off topic but:

    http://www.youtube.com/watch?v=OJNYCN1SHtw

  15. #40
    coprolite fietsbob's Avatar
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    Old and fat and I work there , here , a couple days a week.
    LBS Manager was friend , first.

    can't help in your flame war.. having empathy for those on both sides of the counter..

  16. #41
    Senior Member cyclist2000's Avatar
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    Quote Originally Posted by jethro56 View Post
    In first spin class at the Y the instructor and I were the only ones in spandex. I was the only one in cycling attire. Now almost everyone is wearing it and I see more and more cycling clothes. I'm getting questions about cycling shoes as well. The fashion police will have to form a new paradigm.
    My first spin class, years ago, was the same, I figured that I had all these cycling clothes that were designed to be more comfortable, more people would come in the cycling shorts each week but I seemed to be the only one to wear a jersey, at least a bright colorful jersey from the Brazilian national team.
    I don't do vintage, I bought them new, rode them, kept them. Now they are just old bikes
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  17. #42
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    It took me visiting a few LBS before I found the one I spend my $$$ at. I was newbie, had not ridden in 20+ years. The first few I visited wanted to sell me either the cheapest bike in the shop, or the most expensive, and a test ride was the parking lot. A friend told me about a Mom and Pop shop, the owner is also the salesman, and the mechanic. I decided to stop in, and what a difference. He didn't want to sell me any bike, he asked a lot of questions, showed me the road, mountain and hybrids, explained the pluses and minuses of each one, the the price ranges, then asked me what my budget was. I told him what my budget was, he then asked a question no one else had, did I budget for accessories and clothing? I didn't even think of how much a decent pair of shorts or jersey was. A test drive in his shop was, take a ride, just be back in an hour or two. He helped me out with what costs I should figure into my budget, let me test what I was interested in, didn't try to sell me something way out of my budget, and when I stop in asks if everything is still up to me expectations.
    It has been almost a year since the purchase, and if I upgrade to a higher end model, I will be buying from there. There is no substitute for good service before and after the sale.

  18. #43
    Senior Member cyclist2000's Avatar
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    OP, I have had similar experiences when I was shopping for a touring bike and it pushed me away from a LHT because I wasn't going to spend my money at that LBS. I have decided long ago that if I am not treated respectfully when I am buying something then it will probably go downhill when I need it serviced.
    I don't do vintage, I bought them new, rode them, kept them. Now they are just old bikes
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  19. #44
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    If there is a Yelp or similar page (such as on Yahoo!) for the shop, relate you experience for others to read.
    "I've wanted you to succeed, but watching you find excuse after excuse after excuse and then laugh it off as the loveable, quirky, chubby guy is getting old."--Ill.Clyde

  20. #45
    You gonna eat that? Doohickie's Avatar
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    Quote Originally Posted by Yo Spiff View Post
    I really don't care if someone else thinks I look dorky.
    Very fortunate for you.




    I stop for people / whose right of way I honor / but not for no one.



    Originally Posted by bragi "However, it's never a good idea to overgeneralize."

  21. #46
    Senior Member CommuteCommando's Avatar
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    I am rarely patronized at LBS's. At the one I frequent most, I often have long discussions with the owner about FOGOB (fat old guys on bikes) issues, and I get straight talk from him. The few times I have been patronized was at one local bike shop, and I don't feel that was weight related. That was simply an employee who thought he would please the boss by giving me a McUpsell. Another time this same employee refused to exchange a tube that had blown on me on first inflation, insisting I had pinched it on installation. I took it to the manager, who, acting like he wanted my repeat business, exchanged it.

  22. #47
    hux
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    Must be lucky here (Brisbane, Australia). Not once have I got the " you are not worthy to be on a road bike" attitude. Not once was the recommendation that I get onto a hybrid etc when I said I wanted to do distance road riding and get some fitness and speed.

    The young and old staff have all been actually quite good and in most cases I find that once they see you have the same "passion" they couldn't care less that you are a 48 year old carry 40lb too much weight just acknowledge that we love doing the same thing just they are faster and fitter.

    I get my real servicing done at an BS that is nowhere near being my LBS but its an owner/operator who I ride with every now and then and the work is done perfectly at a good price. I support him because he is a good guy doing good work.
    The closest two LBS's have both gotten my money for things. My wife bought me a a Garmin 800 which needed warranty replacement after 8 months. I had lost the receipt but roughly knew the date. They handled it all, sent the Garmin off and I had the replacement in 7 days. Its a bike shop chain store but they still provided good service.

    The drivers here are not exactly bike friendly but cycling is the fastest growing sport in the country and it shows with plenty of us overweight old guys taking it up with passion and the shops know it - we are the new age Harley crowd and have the money to indulge the passion. They are not going to kill the cash cow!!!

  23. #48
    2 Fat 2 Furious contango's Avatar
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    Quote Originally Posted by cyclist2000 View Post
    OP, I have had similar experiences when I was shopping for a touring bike and it pushed me away from a LHT because I wasn't going to spend my money at that LBS. I have decided long ago that if I am not treated respectfully when I am buying something then it will probably go downhill when I need it serviced.
    I'm glad I'm not the only one who thinks that way. If someone treats me badly when I'm trying to give them my money I hate to think how they'll treat me if I need anything that costs them money.
    "For a list of ways technology has failed to improve quality of life, press three"

  24. #49
    Super Moderator tractorlegs's Avatar
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    Quote Originally Posted by Gritter View Post
    Perfect explanation. Slander and Libel are saying things that are not true. Truth can never be either one of those things.
    Incorrect FrenchFit and Glitter; Slander and Libel are enforceable even if the accusation is true, but if there is no court decision. For example, if you know someone murdered another person you can still be held liable for slander or libel if you tell others he is guilty. That's why news reporters always say "allegedly murdered (whoever)" and "alleged murder" to protect themselves from liability. Once a court conviction is obtained, then there is no grounds for libel. However, slander and libel always have to do with accusations of illegal activities; therefore if I was to name the shop I visited in the OP I would probably be OK, since I am not accusing them of anything illegal. Legally, truth is not a defense; a court judgement is.
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  25. #50
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    Finding a good LBS for tuneups is even more of a challenge with a recumbent. One place in town, they're friendly and willing to give it a go, but clueless though it works just like a normal bike gear wise, just stretched out. The rest? Dismissive, refuse to do it as they try to sell me an upright bike.

    I finally did find a bike shop, but can't call it local. 50 miles away in Stockholm. A hard core cycle shop with high end racers. Just as friendly and professional as a 40+, plump, gray-haired woman could want. Took them less than 24 hours even. Definitely found my new cycle shop.

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