God love em for selling me a bicycle 6 months ago. I have been in there once a month to have the wheels placed back in true every month at their cost. The time before last I took it in for busted spokes. The mechanic working that day tells me, he can get me a set of tandem wheels. Super strong, etc etc etc for 200 dollars for the set. I should of jumped on it. This last go round they started flexing and rubbing on the brake pads. So i've had enough and took it to them to order a stronger wheel set. The stock wheels on my Giant Sedona are supposed to be tough. Just not tough enough for my fat butt.
So I walk in the other day and explain the problem and what is going on. I guess they are so used to dealing with skinny kids and beach cruisers I was speaking Greek. They get the owner who is SUPER NICE and very experienced. After talking with the owner of the shop he recommends a set of DH wheels with upgraded hubs, 40 spoke count, DT Swiss spokes, so on and so on. Tells me he can put a set on for 250. I tell him, "Absolutely let's do it!".
I get a phone call yesterday telling me he can't make it happen, the cost isn't what I was quoted for a strong set of wheels but he can do 1 tandem wheel for the rear for 250 dollars. Seriously?! I'm so freaking annoyed right now I just want my bike back. I wish the local tech college put on a wheel building class and a bicycle mechanic class. I'd rather learn how to build my own wheels and just invest the money into that so I know it's done right and I'm not getting railed.
The bicycle scene here is HUGE because of the colleges and the beaches and tourist. I just wish bicycle shops knew how to take care of big dudes. ..