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Old 02-09-06, 11:46 AM   #1
greenbreezer
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Pleasant treatment at the supermarket

I remember reading a thread about how rudely someone was treated when he walked his bike into a store because he forgot to bring a lock. I never have a lock with me because my bike is parked in my office and then in the garage once I'm home. But yesterday I wanted to stop at the supermarket to buy a tub of yogurt. There's a certain brand I need and the only store that sells it is several miles from home and since I literally ride past it every day, I felt silly riding all the way home then getting in the car to drive back just for a yogurt. So I figured the worst that can happen is they'd throw me out and I'd just come back later in a car (but not before I bicker with them about emissions, gas prices, etc. )

Keep in mind this was around 2:30 or 3:00 in the afternoon so the store is not crowded at all so I was hoping that would work in my favor. I braced myself for a confrontation, but instead was warmly greeted by their deli guy. I walked down an aisle to the back of the store, got my yogurt and turned to go to the check-out. No one was waiting in line so I pushed my bike ahead of me to fit past the register. The gal rang me up and said, "I wish I was on my bike today.... enjoy your ride." The store manager just so happen to walk by, stopped to bag my yogurt and said, "Ride safely... people lose all sense of driving skills in a parking lot," and he went to jabber about people on phones, eating, yelling at their kids, etc. Funny, they do that on the roads, too.

So I was very pleased about the experience and wanted to share with all of you. I always go to that store whenever I'm low on yogurt, but I'll probably go there more often because they were so bike-friendly to me, even though there are other supermarkets closer to where I live.
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Old 02-09-06, 11:56 AM   #2
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Love the anecdote. It sounds like a great store. I would do ALL my shopping there.
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Old 02-09-06, 12:00 PM   #3
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I would do ALL my shopping there.
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Old 02-09-06, 12:10 PM   #4
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I've gotten into the habit of hopping on my folder to ride to a supermarket about a half mile from home (still in Manhattan). I've only ever received positive comments on it as I tote the folder in one hand and a shopping basket in the other through the supermarket. The best is when nobody says anything, like taking a folder into a store is a normal, everyday occurence (may it be so one day soon!).

I also take the folder to a post office a little further away because our nearby PO is awful, and have had no complaints. I think once one of the PO workers thought I was a messenger.
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Old 02-09-06, 12:57 PM   #5
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I take my bike into my local Albertsons all the time, No one from the store has ever said anything negative to me. I have been asked why I dont lock it up outside by other custumers though.
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Old 02-09-06, 01:33 PM   #6
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Not a troll here (& currently own 4 bikes).

But please donít overstay storeís welcoming. Thatís plain rude, bluntly you guys are abusing places that are gracious enough to avoid customer confrontations.

Bikes DO NOT belong inside stores.
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Old 02-09-06, 01:40 PM   #7
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You can't be more wrong. If the store allows a bike, then so be it, bring a bike in. I only wish my local stores allowed bikes in them.
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Old 02-09-06, 01:47 PM   #8
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I was locking my bike up outside my local grocery store this summer when a cashier on her break said, "Why are you doing that? Take it inside with you. It'll get stolen out here." I made sure she was serious and brought it in. Been doing it ever since. This is in S. California, where I'm told by people from out of state that we aren't very friendly or helpful.
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Old 02-09-06, 02:07 PM   #9
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Quote:
Originally Posted by spinerguy
Not a troll here (& currently own 4 bikes).

But please donít overstay storeís welcoming. Thatís plain rude, bluntly you guys are abusing places that are gracious enough to avoid customer confrontations.

Bikes DO NOT belong inside stores.
I had a similar thought for a moment, until I thought about it...

Why is it that bikes don't belong in stores? I can see not wanting patrons to ride bikes inside stores, but that is completely different.

There is usually plenty of room, other wheeled contraptions (carts) and no more dirt than on the cart wheels or customers' feet.... I would be allowed to bring in my own cart (like the rolling shopping baskets that some people use), so what if my cart has two wheels and a seat? The stores' carts have seats, and some even have fun carts that look like cars for the kids.

And one thing that too many retailers forget today... "The customer is always right."
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Old 02-09-06, 02:34 PM   #10
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Quote:
Originally Posted by dgregory57
I had a similar thought for a moment, until I thought about it...
Why is it that bikes don't belong in stores? ..
And one thing that too many retailers forget today... "The customer is always right."
They don't belong because they are cumbersome, few people keep theirs clean so allowing bikes will make things messy (particularly when it's wet outside), many can't stand on their own so riders may lean them on things and damage displays, and most importantly, because it's perfectly reasonable to expect people to leave them outside.

It's another matter entirely if the store makes it clear that they welcome bikes. There may be certain areas where the culture is especially bike friendly. However, very few places fall into one of these categories.

Some customers think that they should be able to do anything they want. I used to work retail in a former life, and my experience was that most people are very reasonable, but there's a miniscule percentage that abuse the system to make life hell for everyone else. If what you're doing bugs many people, it's time to reconsider your actions.

I would love to bring my bike in a store but never have and probably never will because except under very limited circumstances, I think it shows lack of consideration for the other customers and possibly the workers as well.
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Old 02-09-06, 02:57 PM   #11
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The store can allow (or not) bikes as they see fit. In the interest of keeping such a coutesy an available option I personally wouldn't be inclined to make enough use of it that it becomes a problem (not likely with the OP, it seems). Remember that most prohibitive policies are often the product of someone taking it just a bit too far.
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Old 02-09-06, 03:20 PM   #12
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I take my bike into CVS. No problems. I haven't tried taking it into the supermarket yet, but I'm afraid it would get stolen if I left it at the registers and tried to walk around and get my shopping done without it.

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Old 02-09-06, 03:38 PM   #13
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Quote:
Originally Posted by banerjek
I would love to bring my bike in a store but never have and probably never will because except under very limited circumstances, I think it shows lack of consideration for the other customers and possibly the workers as well.

This was the first time I've ever taken my bike into a store, and as I've said in my original post, I only needed a tub of yogurt and felt that it would be a waste for me to ride all the way home, get in the car and backtrack to the store again. It was the middle of the week, in the middle of the afternoon so I figured I'd try. I wouldn't have even dared to do it on a weekend or after-work hours where it would`ve been more crowded because yes, it's a lack of consideration.
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Old 02-09-06, 03:58 PM   #14
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i somewhat agree with conforming a tiny bit. in the early morning on the way to work i bring my bike in the albertsons and put it by the registers - no one's every around, and i'm always quick about getting coffee/fruit or whatever, but i wouldn't do it in the busy busy evening rush.

but it's the same reason some ski areas don't want skis and snowboards inside certain shops. i say just go with the flow and respect them if you do get a bad vibe.

although when asked i do compare bikes to strollers. bikes are slimmer, less space, and often cleaner.
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Old 02-09-06, 04:03 PM   #15
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Bikes DO NOT belong inside stores.
Why not? What is the difference between a bike and a shopping cart or a wheel chair as far as a store is concerned?
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Old 02-09-06, 04:42 PM   #16
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Greenbreezer - give us the name and branch of store. They deserve all the publicity for their friendly service that you can give them. Maybe you should print this thread and ask if they mind being named.
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Old 02-09-06, 04:43 PM   #17
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It sounds like a great store. I would do ALL my shopping there.
Major Understatement

In this day and age, almost everyone carries the same products, for the same prices. Service is the deciding factor, and it sounds liek that store goes the extra step to remember they need you, not the other way around
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Old 02-09-06, 04:46 PM   #18
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Why not? What is the difference between a bike and a shopping cart or a wheel chair as far as a store is concerned?
It may make a very big difference to their insurance company if someone gets hurt.
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Old 02-09-06, 04:56 PM   #19
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I'd tend to agree with keeping the bikes either near the entrance or something.
Most stores, unless you're in one of those 5 acre kmart or costco's, have pretty narrow isles. Out of courtesy, I usually leave mine near the entrance. I always carry around a very small cable lock (the entire package is about the size of a cell phone) to prevent thefts of opportunity should someone actually decide to grab the bike while it's inside the store.
I'm generally narrower walking behind and pushing a cart than walking next to my bike unless I actually wheelie the bike around the store but then there's the liability in which case I don't blame the owner, I blame the idiotic public and their blood sucking lawyers.
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Old 02-09-06, 04:57 PM   #20
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Quote:
Originally Posted by jamesdenver
but it's the same reason some ski areas don't want skis and snowboards inside certain shops. i say just go with the flow and respect them if you do get a bad vibe.

although when asked i do compare bikes to strollers. bikes are slimmer, less space, and often cleaner.
A sensible enough approach. The main difference between bikes and strollers is that it's more reasonable to expect people to lock their bikes outside than it is for strollers. Keep in mind that one thing strollers are useful for is keeping toddlers from getting into trouble. A wheelchair is a medical device and it's not reasonable to expect that to be left outside.

Although strollers are allowed in stores, you don't see them very often when they get in the way. Lots of people have kids, but most people seem to avoid bringing strollers in crowded places with lots of carts such as grocery stores, home improvement warehouses, etc.

If businesses want to be bike friendly, I'll be more likely to go there. Heck, I'd be willing to change jobs for an employer that's more bike friendly.
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Old 02-09-06, 05:00 PM   #21
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At the local Kroger grocery store, I've taken my bike in a few times. I asked the customer service desk the first time and they had no problem. I used to like my bike up and strip it of panniers, lights, computer, etc. but this is a pain if you need just a handful of items. Then on one trip home, I got to thinking that my bike is probably cleaner than most of the grocery store carts, so why not ask if I can bring it in - I asked and they said "go ahead".

I've gotten a few funny looks, but that's it.

I just try to be very curteous - don't lean my bike on anything, wait for aisles to clear - I realize that I'm the exception to the norm and the store is doing me a favor.
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Old 02-09-06, 05:35 PM   #22
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ALways carry a lock!

I sometimes go weeks without having to use a cable lock in my backpack pannier (the Bug)... but when the times comes... I have it!

When I know I need to go to the store, I carry 2 locks, NYC 3000 and a Cable Lock.

Walk your bike through a Store????? I have NEVER seen that. LOL
I have seen bikes just inside the doors. Best to CARRY some sort of lock.
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Old 02-09-06, 05:51 PM   #23
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It may make a very big difference to their insurance company if someone gets hurt.
So basically no technical difference... just something for lawyers to hash over... figures.
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Old 02-09-06, 06:05 PM   #24
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Originally Posted by jnorcross
so why not ask if I can bring it in - I asked and they said "go ahead".
bullseye! just ask.
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Old 02-09-06, 06:27 PM   #25
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most people seem to avoid bringing strollers in crowded places with lots of carts such as grocery stores, home improvement warehouses, etc.
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