Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Commuting Bicycle commuting is easier than you think, before you know it, you'll be hooked. Learn the tips, hints, equipment, safety requirements for safely riding your bike to work.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 10-28-06, 08:20 AM   #1
demo9
True Evil
Thread Starter
 
demo9's Avatar
 
Join Date: Oct 2005
Location: San Antonio TX
Bikes: 2003 Specialized Hardrock, 1986 GT Talera
Posts: 78
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Stay away from Zursters.com on ebay.

I didnt know where to post this on the forum so I guess since I was buying commuter stuff i will post it here. I went to go and look for some panniers that were waterproof on ebay and came across a fairly inexpensive pair that got good reviews on MTBR.com. So I purchased them using the buy it now function. Paid for the panniers on the same day (October 16) and waited for the panniers to come in the mail.

Well now it is October 28 and I still have no panniers. The auction said items will be shipped within 48 hours of payment reciept by USPS priority mail. Since it is coming from Oklahoma and I live In Texas I figured a max of 8 days to ship. So I checked to see if I have a tracking number and it was never sent to me so I emailed the vendor and 5 emails later I get a tracking number. Well the tracking number was just issued 2 days ago and there is no shipping information on file. I am steamed I have been needing these bags to commute with and have been having to use a backpack because I am still waiting for them to get here.

A word to all of you ebayers out there, stay away from Zursters.com. Unless you like to wait forever for items to ship.
demo9 is offline   Reply With Quote
Old 10-28-06, 08:24 AM   #2
RonH
Life is good
 
RonH's Avatar
 
Join Date: Jan 2001
Location: Not far from the Withlacoochee Trail. 🚴🏻
Bikes: 2001 Litespeed Tuscany and 2014 Cannondale SuperSix EVO Hi-Mod
Posts: 16,657
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 178 Post(s)
Sorry to hear the bad news. Hopefully the panniers will arrive soon. Keep us posted.
__________________


The LORD is merciful and gracious, slow to anger, and plenteous in mercy. - Psalm 103:8
RonH is offline   Reply With Quote
Old 10-28-06, 09:06 AM   #3
WorldPax
Senior Member
 
Join Date: Apr 2006
Bikes:
Posts: 341
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I bought a rack from Zursters and had it within a few days. Sorry you had trouble, but maybe it was a fluke.
WorldPax is offline   Reply With Quote
Old 10-28-06, 09:14 AM   #4
Ricardo
Hazardous biker
 
Ricardo's Avatar
 
Join Date: Jun 2005
Location: Bogotá, Colombia
Bikes: 2005 Santa Cruz Blur Classic
Posts: 602
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I bought a pair of shifters from Zursters last year and while they lasted a while to arrive, I didn't feel ripped off or anything. They arrived as promised. Sorry to hear you need the panniers so urgently but with a little patience they will arrive in the mail soon.

Ricardo
Ricardo is offline   Reply With Quote
Old 10-28-06, 10:03 AM   #5
superted
Senior Member
 
superted's Avatar
 
Join Date: Apr 2006
Bikes:
Posts: 256
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Hope your panniers arrive soon and this all works out.
superted is offline   Reply With Quote
Old 10-28-06, 10:11 AM   #6
FlatFender
Senior Member
 
FlatFender's Avatar
 
Join Date: Aug 2006
Location: Raleigh NC
Bikes:
Posts: 1,015
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
I purchased some bar tape from them a few months ago, and they arrived on time. Sorry to hear about your panniers. Sometimes things come up and people cannot send things out as fast as you would like them.
FlatFender is offline   Reply With Quote
Old 10-28-06, 10:21 AM   #7
wneumann
Weapons grade stupidity
 
wneumann's Avatar
 
Join Date: Sep 2006
Location: D/FW
Bikes: Univega Sportour & Cadillac RLE 1.8
Posts: 334
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Meh. It happens, sometimes things get sidetracked.

Hell, I ordered some Pernice Brothers CDs once, and the seller didn't ship them until I asked about the order two weeks later. The thing is I didn't order them from some Joe off the street, but from Ashmont Records (Joe Pernice's own label). They certainly weren't trying to screw me -- that's not the best way to build a fanbase after all -- the order just got lost in the shuffle and was sent out right after I contacted them about it. And I've never had a problem with them since.

Hell, I just realized the other day that I never ordered a workstation and a power supply for work that I was supposed to get three months ago. Whoops!
wneumann is offline   Reply With Quote
Old 10-28-06, 11:35 AM   #8
tomg
Senior Member
 
Join Date: Aug 2002
Location: south jersey
Bikes:
Posts: 1,206
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
i got a cheap mini-pump from this seller about one year ago (plastic shaft, "sigma" brand). it came in appropriate time, "as listed", and i have used it several times and am pleased with it's utility.

-continue attempting follow-through contact w/zusters, explore eBay conflict resolution, and lastly, mention negative feedback potential.

good luck!
tomg is offline   Reply With Quote
Old 10-28-06, 05:53 PM   #9
europa
Grumpy Old Bugga
 
europa's Avatar
 
Join Date: Oct 2006
Location: Adelaide, AUSTRALIA
Bikes: Europa, Hillbrick, Road Chief, Repco Superlite (Ol' Rusty)
Posts: 3,328
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Sorry to disappoint you, but I also received my goods on time from Zursters.
europa is offline   Reply With Quote
Old 10-28-06, 06:21 PM   #10
oldokie
Senior Member
 
oldokie's Avatar
 
Join Date: Jul 2006
Location: Oklahoma
Bikes: Bianchi San Remo, Cannondale SR500
Posts: 411
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I don't think he ships anything (or very little) direct from OK. I live in OK and I tried to contact him once about buying something and picking it up to avoid shipping. He told me that was not possible since he did not have the product at his location. I think he takes the orders then has it drop shipped from his supplier. If his supplier is out of the product, you may need to wait until..........
oldokie is offline   Reply With Quote
Old 10-28-06, 06:55 PM   #11
CrosseyedCrickt
Banned.
 
Join Date: Jun 2006
Location: I've had enough.
Bikes:
Posts: 898
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
My momma used to say.
Just because you are saving money doesn't mean you are getting the better deal.
CrosseyedCrickt is offline   Reply With Quote
Old 10-28-06, 07:59 PM   #12
knobster
.
 
Join Date: May 2006
Location: Hillsboro, Oregon
Bikes: Specialized Roubaix Comp, Soma ES
Posts: 3,982
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
To say not to do business with a company because of one incident is a little over the top. If you got ripped off, then ok, but this is just a slow shipment. If this is your policy, then you probably will run out of people to do business with as you're probably going to have issues with everyone from time to time. Nobody is perfect.

I understand how frustrating this can be though. Hopefully you'll get your shipment soon.
knobster is offline   Reply With Quote
Old 10-28-06, 08:39 PM   #13
Portis
Banned.
 
Join Date: Sep 2003
Location: Home alone
Bikes: Trek 4300 X 2. Trek 1000, Trek 6000
Posts: 6,019
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I couldn't believe it when i read your title. I have had hundreds and hundreds of transactions on ebay. By far my worst experience was with ZURSTERS. That guy is a prick. I have him a negative because he never shipped my item. Then of course he retaliated and gave me a negative. My ONLY negative ever on ebay, by the way, and I got it from ZURSTERS.

He claimed that the truck that was shipping my items had a wreck. I think he did eventually give me a refund but it took a looooooong time and again, he gave me a negative for giving him a negative for not giving me what i paid for.

That was over a year ago, and every time i mistakenly click on one of his auctions, as soon as i realize who it is, i run like hell! This guy sucks! BEWARE!

EDIT> I thought about this some more and i remember more. I ended up having to contact ebay to get his contact info because he absolutely would not answer emails. So finally i got a phone number and left a message. He called me back and was all pissy with me.

Before you all jump to his defense for calling me back keep in mind that MONTHS had passed. And i had probably emailed him a dozen times. He only called me back because i threatened him with following up with ebay.

Last edited by Portis; 10-28-06 at 08:47 PM.
Portis is offline   Reply With Quote
Old 10-28-06, 11:00 PM   #14
maximan1
Mr. Maximan1
 
maximan1's Avatar
 
Join Date: Sep 2006
Location: Anaheim and Fullerton (SoCal)
Bikes: Puch Superleicht, Nishiki moutain project, Trek 2300 carbon composite
Posts: 1,300
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I just bought some bar tape and it took a bit long to get here, but its all good. Just keep waiting, O impatiant one *BOWS*
__________________
www.olgapetrovart.com
maximan1 is offline   Reply With Quote
Old 10-29-06, 10:26 AM   #15
Overkll
Sandals and Eggbeaters...
 
Join Date: Mar 2006
Location: Windsor, ON
Bikes:
Posts: 85
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Got bar-end blinkies from Zursters shipped to Canada. Arrived in 4 business days. Seems to be reputable, good luck with your dilema. Some sellers seem to be good when the transaction goes smoothly, but really drop the ball when conflict resolution comes into play.
Overkll is offline   Reply With Quote
Old 10-29-06, 01:15 PM   #16
demo9
True Evil
Thread Starter
 
demo9's Avatar
 
Join Date: Oct 2005
Location: San Antonio TX
Bikes: 2003 Specialized Hardrock, 1986 GT Talera
Posts: 78
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Overkll
Got bar-end blinkies from Zursters shipped to Canada. Arrived in 4 business days. Seems to be reputable, good luck with your dilema. Some sellers seem to be good when the transaction goes smoothly, but really drop the ball when conflict resolution comes into play.

I guess this is what chaps my azz so much is I live in the US and it has been 2 weeks, but someone else who lives in Canada gets their stuff in 4 days. What is up with that? Oh well I checked the USPS site for the tracking number. Still no information available for the tracking number provided. I think I am just going to request my money back and go with a price point or nashbar product. This is getting rediculous. I can understand waiting for items to come in, and I can understand shipping takes time. But most sellers I know will contact you about something that is not available or if unforseen circumstances come up. With this guy it is like pulling teeth to get any kind of response.
demo9 is offline   Reply With Quote
Old 10-29-06, 02:06 PM   #17
dobber
Perineal Pressurized
 
dobber's Avatar
 
Join Date: Oct 2003
Location: In Ebritated
Bikes:
Posts: 6,557
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by demo9
Oh well I checked the USPS site for the tracking number. Still no information available for the tracking number provided.
You are aware of the fact that USPS tracking numbers are absolutely useless, right? The only time it ever seems to get updated is to confirm actual delivery.
__________________
This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.
dobber is offline   Reply With Quote
Old 10-29-06, 02:49 PM   #18
thelazywon
Senior Member
 
Join Date: Mar 2006
Location: Honolulu, Hawaii
Bikes: 2013 Lynskey R340, 2014 Specialized Tricross
Posts: 497
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I ordered panniers and rack from them. Everything seemed OK.
thelazywon is offline   Reply With Quote
Old 10-29-06, 03:15 PM   #19
newsace
Wannabe commuter & tourer
 
newsace's Avatar
 
Join Date: Dec 2005
Location: Weaverville, NC
Bikes: Specialized Allez Sport
Posts: 61
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by dobber
You are aware of the fact that USPS tracking numbers are absolutely useless, right? The only time it ever seems to get updated is to confirm actual delivery.
Yeah, I found that out the hard way a couple of years ago with an order from one side or the other of the Nashbar/Performance conglomerate. It was, indeed, absolutely useless. I checked the tracking number online, and found it listed my package had been delivered (this was to a P.O. box, which is the only reason I went with USPS shipping over UPS or FedEx). I printed out the confirmation, took it in to the post office, and the postal clerk told me it didn't mean anything, and he couldn't explain to me why a federal agency would lie to me on its Web site about my package delivery. The best he would do is blame it on the company USPS contracts with to deliver their packages. I called that company, and they seemed pretty ticked that I found their number and decided to call them -- they told me that if the confirmation reported it had been delivered, there was nothing they could do about it. The good thing was, when I called Nashformance, they immediately shipped out (by FedEx to my work address, this time) a replacement. Never did get the original delivery.

mike
newsace is offline   Reply With Quote
Old 10-30-06, 01:27 PM   #20
Brian Sorrell
My bicycle is fixed
 
Brian Sorrell's Avatar
 
Join Date: Apr 2006
Location: Auckland, NZ
Bikes: '08 Surly Steamroller, '07 Surly Cross Check
Posts: 1,026
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
I ordered from Zursters and I *thought* that there was a delay on their end, but it turns out that the credit card on my PayPal account had expired and so PayPal cut them an eCheck, which Zursters specifically says will take longer to process. Perhaps you've experienced something similar. Once the eCheck cleared, the shipping was spot on.
Brian Sorrell is offline   Reply With Quote
Old 10-30-06, 05:12 PM   #21
demo9
True Evil
Thread Starter
 
demo9's Avatar
 
Join Date: Oct 2005
Location: San Antonio TX
Bikes: 2003 Specialized Hardrock, 1986 GT Talera
Posts: 78
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
unfortunatley this was not the case. The payment was received by him back on the 17th according to paypal. Still no panniers yet.
demo9 is offline   Reply With Quote
Old 10-31-06, 04:09 PM   #22
unkchunk
Senior Member
 
Join Date: Sep 2005
Location: Ohio
Bikes:
Posts: 1,819
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I had mass quantities of cables and housings from Zursters that never showed up. But Zursters was very quick to refund my PayPal account. In fact they refunded it at my first notification, trusting me to repay if/when the cables finally arrived. Seemed very decent to me.
unkchunk is offline   Reply With Quote
Old 11-28-06, 12:59 PM   #23
Richbiker
Senior Member
 
Join Date: Dec 2004
Bikes:
Posts: 208
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
I've also ordered several things from Zursters on ebay, and I've never had a problem. I can't remember what he was like on communication. Some on ebay are better than others. Some are slower to ship than others. USPS tracking codes don't work until the item is delivered.
Rich
Richbiker is offline   Reply With Quote
Old 11-28-06, 01:24 PM   #24
deputyjones
Striving for Fredness
 
deputyjones's Avatar
 
Join Date: Oct 2006
Location: West Michigan
Bikes: Old Giant Rincon
Posts: 1,190
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
15 negative feedbacks on Ebay for Zursters in the last month. Even if you sell a LOT that is not good. Thanks for the heads up.
deputyjones is offline   Reply With Quote
Old 11-28-06, 01:46 PM   #25
demo9
True Evil
Thread Starter
 
demo9's Avatar
 
Join Date: Oct 2005
Location: San Antonio TX
Bikes: 2003 Specialized Hardrock, 1986 GT Talera
Posts: 78
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Finally got my panniers a coupe weeks ago. The box was pretty mangled and he resold me Nashbar panniers for 10$ more than what I could have gotten on their site. And finally he had put front panniers in a rear pannier baggie. So I am using front panniers for the rear. I was wondering why they were so small. Oh well lesson learned.
demo9 is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 07:04 AM.