Advertise on Bikeforums.net



User Tag List

Results 1 to 10 of 10
  1. #1
    Senior Member CigTech's Avatar
    Join Date
    Feb 2006
    Location
    Ohio
    My Bikes
    Schwinn Empire XL
    Posts
    1,555
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Don't Buy From Ebikestop.com

    Saturday I order a set of Shimano Sora ST33-4 Shifters at $98.00. I know that's the lowest price I could find them new. So I then made the order and on sunday I see they took two payment of $107.99. When they should have only taken one payment of $107.99. Shipping is $9.99 Fed-X.

    So then I called them today after they are open at 9:00 am their time. They still only have a recording saying the time the showroom is open. So I wait a hour and try again, Still a recording. I sent the e-mails. No answer. I then call and email them all day. Oh and they keep sending me e-mail saying that I need to pay for the shifters again. But thay have already taken two payments from my CC for them all ready.

    So DON'T BUY ANYTHING FROM EBIKESTOP.COM, AND YOU'LL BE A LOT BETTER OFF.
    May your feet keep move'n with the wind to your back.

    CigTech

  2. #2
    Senior Member mtnwalker's Avatar
    Join Date
    Dec 2006
    Location
    Sunnyvale, CA
    My Bikes
    '84 Centurion Accordo RS, '06 Gary Fisher Marlin, '06 Schwinn Fastback 27, '06 Litespeed Teramo
    Posts
    1,952
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I hope you've contested your credit card charges and have cancelled the order.

  3. #3
    tsl
    tsl is offline
    Plays in traffic tsl's Avatar
    Join Date
    May 2006
    Location
    Rochester, NY
    My Bikes
    1996 Litespeed Classic, 2006 Trek Portland, 2013 Ribble Winter/Audax
    Posts
    6,552
    Mentioned
    12 Post(s)
    Tagged
    0 Thread(s)
    I've placed three orders with ebikestop so far this year, paying by debit card, with no troubles whatsoever. My card was charged the day after I ordered, and all items shipped as promised the day after that.

    I even bought a set of ST-R500 levers to replace the ST-3304s that I didn't care for on a project bike I recently bought.

    Are you sure they actually charged the card and you're not seeing multiple instances of authorization? I've had that happen a few times over the years (with other vendors.) It's heartstopping because I only use debit cards, so it represents actual money. It's always worked out just fine all by itself though.
    My two favorite things in life are libraries and bicycles. They both move people forward without wasting anything.
    The perfect day: Riding a bike to the library.—Peter Golkin


    Lucky for me, I work at a library and bike to work.

  4. #4
    Senior Member
    Join Date
    Jul 2006
    Location
    Tucson AZ
    Posts
    584
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by CigTech
    Saturday I order a set of Shimano Sora ST33-4 Shifters at $98.00. I know that's the lowest price I could find them new. So I then made the order and on sunday I see they took two payment of $107.99. When they should have only taken one payment of $107.99. Shipping is $9.99 Fed-X.

    So then I called them today after they are open at 9:00 am their time. They still only have a recording saying the time the showroom is open. So I wait a hour and try again, Still a recording. I sent the e-mails. No answer. I then call and email them all day. Oh and they keep sending me e-mail saying that I need to pay for the shifters again. But thay have already taken two payments from my CC for them all ready.

    So DON'T BUY ANYTHING FROM EBIKESTOP.COM, AND YOU'LL BE A LOT BETTER OFF.
    This seems a little over-reactive to me. Anything you see on your credit account online on a Sunday needs to be taken with a grain of salt. Typically, when you charge over the phone or internet, a "hold" in the amount of the charge is posted immediately to your account, and the merchant actually gets a credit for the purchase price a day or so later. If you happen to check at a time when the "hold" has not taken off, the account will look like you got charged twice. I have no experience with this merchant, but right now it seems to me like the OP is blaming them for something that is just an annoying glitch in the banking system. I wouldn't get juices flowing unless the "double" charge still appears on Monday night.

  5. #5
    Commuter First newbojeff's Avatar
    Join Date
    Mar 2006
    Location
    Boston, MA
    Posts
    1,286
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I bought stuff from them over eBay about 2 months ago -- forget exactly what...disc brake or cables and housing -- and had no problems at all.

  6. #6
    Senior Member CigTech's Avatar
    Join Date
    Feb 2006
    Location
    Ohio
    My Bikes
    Schwinn Empire XL
    Posts
    1,555
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I got a e-mail form them saying that both the chagers where Pre-authorization. Why in the world would they run two PA's and not just due one and then chagre the amount. Don't sound right to me. But He said they should be back on the card in 72 hours. So Yes I jumped the *** a little on this one. But still not right taking two PA's? And why on a order with a CC would a PA be needed. IF the money is there then it would go and if not it would not. So why a PA's? at my job we do pa's just to see if the card is active.
    May your feet keep move'n with the wind to your back.

    CigTech

  7. #7
    Moto gp dokie's Avatar
    Join Date
    Jan 2007
    Posts
    239
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    haha the same thing happend to me when i orderd from hottopic.com, they also promised that it would be off and it was but still makes anyone uneasy when they see 2 charges on thier "pending charges"

  8. #8
    Oil it! sfrider's Avatar
    Join Date
    May 2006
    Location
    San Francisco, CA
    Posts
    1,202
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Some credit card processors always preauthorize, then make a separate transaction to settle. This produces two separate transactions, although money only changes hands on the second.

  9. #9
    Cyclist to the Stars
    Join Date
    Feb 2007
    Posts
    25
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I just received an order from them today. I ordered a pump and the Park TL-10 tire lever "shop" tool. They sent me the correct pump along with the TL-1 plastic 3some of portable levers. I'm sure some will want to play devil's advocate and say "well its only a digit away from being correct." OK, but there's a price difference of $20 and when you look at the invoice that the packer has to initial off next to each item...yeah. I guess I know which shop to avoid when in CO Springs.

  10. #10
    Perineal Pressurized dobber's Avatar
    Join Date
    Oct 2003
    Location
    In Ebritated
    Posts
    6,557
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by CigTech
    I got a e-mail form them saying that both the chagers where Pre-authorization. Why in the world would they run two PA's and not just due one and then chagre the amount. Don't sound right to me. But He said they should be back on the card in 72 hours. So Yes I jumped the *** a little on this one. But still not right taking two PA's? And why on a order with a CC would a PA be needed. IF the money is there then it would go and if not it would not. So why a PA's? at my job we do pa's just to see if the card is active.
    You need to educate yourself a bit more on how the systems work.
    This is Africa, 1943. War spits out its violence overhead and the sandy graveyard swallows it up. Her name is King Nine, B-25, medium bomber, Twelfth Air Force. On a hot, still morning she took off from Tunisia to bomb the southern tip of Italy. An errant piece of flak tore a hole in a wing tank and, like a wounded bird, this is where she landed, not to return on this day, or any other day.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •