Originally Posted by ephemeron
I'm a little rusty at tech support, but that sounds like a possible privileges issue. Does the account you were logged into when you tried the install have administrator privileges? My WinXP install only has one user account (so I'm administrator by default) and SportTracks installation went smoothly for me.
If it doesn't work from an administrator account, it looks like the developer's forum is the place to go for support.
I finally got it to install but in a very weird way. I'd disable the installer service and then immeadiately after double-clicking the installer exe, I'd enable the installer service and then it was able to contact it and install. Very weird.
Since then, though, I have to say it's friggin awesome! I love this stuff. It's opened a whole new world to me. Now I can look at all my routes and see how much climbing I did, what speed I went at diff. gradients, check all sorts of data on diff. rides -- it's incredible.
Just one note for people: even though it claims it can import from an eTrex Legend, it can't. Instead, in MapSource, you save the tracks as ".gpx" files and then import those.
There are some "features" that aren't perfect on it but, it's FREE!