Join Date: May 2008
Location: Madison Heights, MI
Bikes: 2007 Trek Soho, 2010 Gary Fisher Monona w/ Xtracycle FreeRadical, 198X Facet BioTour 2000
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So I waited a little too long to pull the trigger on my P7 purchase (bought 3x sets of light, mount, battery+spare, charger and am selling at least one set). I went for the express shipping since at ~$62/set with it was still a steal.
However, I don't see it showing up in my account status. I realize I made the purchase on Saturday so that probably messed things up a bit if they don't do any processing until Monday, but I would think that after 60hrs since my initial payment I would at least be able to see some sort of transaction confirmation (other than the initial page with a Receipt Number). No email (save for thanks for registering), nothing when I log in.
Anyone have experience with them? Do they post all information once it has shipped or do they give a shred of hope before then as well? I think this is worse than when I worked at Moosejaw and the order status would only say "Processing" until it shipped... with no explanation of what processing meant, even if it had been 6 weeks (because inventory was off, the vendor was out of stock for a special order, and nobody did anything to refund or offer a substitute.)