Cycling and bicycle discussion forums. 
   Click here to join our community Log in to access your Control Panel  


Go Back   > >

Electronics, Lighting, & Gadgets HRM, GPS, MP3, HID. Whether it's got an acronym or not, here's where you'll find discussions on all sorts of tools, toys and gadgets.

User Tag List

Reply
 
Thread Tools Search this Thread
Old 09-12-10, 01:11 PM   #1
RT
The Weird Beard
Thread Starter
 
RT's Avatar
 
Join Date: May 2005
Location: COS
Bikes:
Posts: 8,554
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Serious Garmin Edge 500 issues

There was only one recent thread in here, and as usual, it was 50/50 having trouble/not having trouble.

I simply cannot acquire satellites on a consistent basis. We're talking about 20% of the time I get a signal, and when I do, I lose it under a wide-open Colorado sky. I have the most current firmware, and have tried the Auto Locate instrux as defined by Garmin. No change. I also have issues with extreme speed reading fluctuations while at a steady pace.

Am I the only one? What gives? I have sent an inquiry to Garmin. At this rate, my $10 Sigma Sport works better.
RT is offline   Reply With Quote
Old 09-12-10, 05:08 PM   #2
1NatsFan
Member
 
Join Date: Mar 2010
Location: Greater Phoenix, AZ
Bikes: Seven resolute-slx, Raleigh Tri-lite, Giant Iguana, Kona Smoke
Posts: 26
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Wow. That really sounds bad. I've been using a 500 a few times a week since mid April, and while sometimes it seems like it takes a while to acquire satellites (because I want to get riding), I don't think I've ever seen it lose a signal, even riding around mountains and through trees.

Sounds like Garmin should replace your unit.
1NatsFan is offline   Reply With Quote
Old 09-13-10, 08:29 AM   #3
hammond9705
Senior Member
 
Join Date: Mar 2006
Bikes:
Posts: 1,417
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
I would call Garmin and try to get a replacement. I've had a couple of times where the file was corrupted and wouldn't load to the PC (out of about 100 rides), but otherwise it has worked very well.
hammond9705 is offline   Reply With Quote
Old 09-13-10, 09:54 AM   #4
luv2climb
Senior Member
 
Join Date: Oct 2005
Location: Sunny California
Bikes: Madone 6.9 w/ Record Carbon, Look KG461, De Rosa
Posts: 653
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
You could browse through the postings here:

https://forums.garmin.com/forumdisplay.php?f=219

But if all else fails dont hesitate to call Garmin. They are pretty good at taking care of customers.
luv2climb is offline   Reply With Quote
Old 09-13-10, 05:33 PM   #5
znomit
Zoom zoom zoom zoom bonk
 
znomit's Avatar
 
Join Date: Sep 2006
Location: New Zealand
Bikes: Giant Defy Composite,Trek 1.7c, Specy Hardrock, Nishiki SL1, Jamis Commuter
Posts: 3,317
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
I'd pull it apart, and try to fix it myself, using advice from the interweb.

I mean, how complicated could a tiny satellite receiver be?
znomit is offline   Reply With Quote
Old 09-13-10, 05:35 PM   #6
RT
The Weird Beard
Thread Starter
 
RT's Avatar
 
Join Date: May 2005
Location: COS
Bikes:
Posts: 8,554
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by znomit View Post
I'd pull it apart, and try to fix it myself, using advice from the interweb.

I mean, how complicated could a tiny satellite receiver be?
I've already done this, and even upgraded it with a Flux Capacitor. I can now travel through time.

Call in to Garmin.
RT is offline   Reply With Quote
Old 09-15-10, 11:58 AM   #7
RT
The Weird Beard
Thread Starter
 
RT's Avatar
 
Join Date: May 2005
Location: COS
Bikes:
Posts: 8,554
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Garmin responded after three days, which is ok I guess if you're not in a rush. After clearly stating my issues and the remdies I have employed, their response was to...do precisely what I had already done, and in addition, replace the 2032 battery. The 2032 batteries I have used in the past are not rechargeable, and I'm not going to sink any money into this unit other than to return it for replacement. The hold time on the phone was 20+ minutes.

Let's hope the replacement unit works better.
RT is offline   Reply With Quote
Old 09-20-10, 06:36 PM   #8
RT
The Weird Beard
Thread Starter
 
RT's Avatar
 
Join Date: May 2005
Location: COS
Bikes:
Posts: 8,554
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Well, Garmin did kindly offer to replace the unit, but I took it back to Performance and traded it in for the blue model (although I prefer the black one). Was a very hassle-free trade, and the difference is night and day - I jut got a lemon the first time. Now I can truly enjoy the full range of cycling fun this will add to my rides. It's all in the sharing.
RT is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -6. The time now is 07:12 AM.