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Wonderful experience with Cateye support

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Wonderful experience with Cateye support

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Old 09-13-10, 03:52 PM
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Bikes: Gunnar Sport 105/UDi2, previous: Lambert, Giant FCR3, Cannondale Synapse Carbon 105, Specialized Roubaix SL4 Comp UDi2

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Wonderful experience with Cateye support

The total odometer function on my 2.5 year old Cateye Strada wireless stopped working. The Cateye support rep suggested a reset which I had already done. Without further ado, he told me to send the unit back. Shortly thereafter, I received a new one in the mail, at no charge. What a great way to do business.
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