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Old 08-03-13, 12:14 PM   #1
TakingMyTime
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Post Deactivated my free Strava account

Too glitchy. Using it on an Android and it kept giving me failed to respond, has stopped responding, etc messages. Although this was a free account their website never asked me during the deactivation process why I was leaving them. Granted, maybe there's an email being sent to me requesting that information but I still thought it was pretty weird that they don't ask you during the deactivation process.

In all fairness it worked pretty good about 80% of the time. But the other 20% was kind of disappointing. Maybe you get better service and connections if you pay but I'm not ready to go that route.
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Old 08-03-13, 02:49 PM   #2
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I haven't had an Android that long but thought I'd give an opinion. I don't use Strava so my comment is just for "all apps" in general. I'm not sure what deactivating process you are talking about. If I have an app I don't like or don't want I just go into my app menu and delete the app, done. Even if I paid money for the app I wouldn't expect anyone to try to contact me.

Now if you like the app but don't like how it's working there's a couple options you have that might fix it. First you can reboot your 'droid. Sometimes this will fix little glitches in programs. Secondly you can delete the app and then load it again. If there was some fault in the first download this might fix the problem. Lastly you can try to contact the designers of the app. Sometimes they will make a suggestion that might fix the problem.

Apps are easily screwed up. The free ones have ads working in the background so it's a wonder they work at all. Almost every app I have ( free or not ) has froze up or given me an error message at some point. You do what you got to do to fix it and move on. I realize with something like "Strava" you are trying to record information that you want to view later. If the app freezes than I suppose you lose the information. Sad but what are you gonna do? It was free, what do expect for free?
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Old 08-03-13, 04:27 PM   #3
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I guess first I should clarify that along with the phone "app" you need to register at their website. That was what I deactivated.

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Sad but what are you gonna do? It was free, what do expect for free?

Actually, I would expect an application that ran as advertised. I would expect it to run well enough so that it entices me to take the next step to buy their paid service.
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Old 08-03-13, 06:35 PM   #4
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I have it on my Samsung Galaxy 3 and never a issue. But since my Garmin Edge 810 arrived have not used. Two of my fellow riders still use it and like it. I found a new one by Runtastic for Road Bike I may try alongside my Edge next ride to see how accurate it is. Like most I did the free version because with my Garmin can't justify buying.
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Old 08-03-13, 08:44 PM   #5
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Strava runs awesomely off my iPhone 5. Comments post so fast it's almost like,chatting, and I've never had any trouble with recording or any other features, even though I went from the free account to a paid Premium and back down.

I use a Garmin 500 during the ride, primarily for power meter, cadence, and HR display, but Stravas ease of use, social aspect, and graphics blow Garmin out ofthe water, so I rarely even download ride data.
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Old 08-03-13, 08:54 PM   #6
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Originally Posted by TakingMyTime View Post
I guess first I should clarify that along with the phone "app" you need to register at their website. That was what I deactivated....
I took a look at the website. Since registration is free I fail to see the point of "deactivating" something that is/was free. Perhaps I'm missing something. The website does offer support links although I have no idea how helpful they might be.

While looking at the website I noticed that many people had problems loading the program. That should tell you something right there. Might be worth giving it another shot since it didn't cost you anything and other people seem to like the app. You might get lucky and it might work better the second time round. Probably a good idea that if you decide to try download the app again that you reboot your phone first. Sometimes this helps.
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Old 08-04-13, 11:13 AM   #7
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I probably wouldn't bother to deactivate either. But I always wonder when free apps don't work, why would I pay money for something that didn't work well in the trial version?
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Old 08-04-13, 11:20 AM   #8
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I think the glitch was not Strava but your GPS unit on the phone itself. Strava simply uses the data from the GPS and brings it into their format. It works. I ran it with my Iphone for a few years. The only problem I had was the battery would get run down on longer rides and I would not get all my data.

I am running the garmin 800 and sending the data to strava for my uploads.

Strava is not for everyone but I enjoys the site
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Old 08-04-13, 12:03 PM   #9
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I think the glitch was not Strava but your GPS unit on the phone itself. Strava simply uses the data from the GPS and brings it into their format. It works. I ran it with my Iphone for a few years. The only problem I had was the battery would get run down on longer rides and I would not get all my data.

I am running the garmin 800 and sending the data to strava for my uploads.

Strava is not for everyone but I enjoys the site
Do the same here but also use the Garmin Connect with Live to send my rides to my wife when I ride alone.
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Old 08-04-13, 05:33 PM   #10
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I know that Strava seems to work for a lot of people. Maybe it was my phone, maybe it was the underwear I was wearing. I'm not bashing it at all. It just didn't work well for me and I found their online help lacking. Maybe I should have given it another chance, who knows? I think I'm just going to go back to a Cateye and run with the basics.
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Old 08-05-13, 04:17 AM   #11
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Quote:
Originally Posted by TakingMyTime View Post
I know that Strava seems to work for a lot of people. Maybe it was my phone, maybe it was the underwear I was wearing. I'm not bashing it at all. It just didn't work well for me and I found their online help lacking. Maybe I should have given it another chance, who knows? I think I'm just going to go back to a Cateye and run with the basics.
Ah, a Luddite.
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Old 08-05-13, 05:30 AM   #12
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As far as Strava running down your battery on longer rides, I've started turning "Airplane Mode" on before each ride - yes, the GPS will still work - and now I barely use any battery life at all, comparatively.
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