Advertise on Bikeforums.net



User Tag List

Results 1 to 19 of 19
  1. #1
    Senior Member
    Join Date
    Mar 2012
    Location
    southeastern PA - a mile west of Philadelphia
    Posts
    316
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)

    Whatís up with Cygolite Expilion 680 availability?

    The LBS didnít have any of the new Cygolite Expilion 680ís on hand (I need two), so they attempted to order them from their primary source which had none, strike 1. Then they went to their secondary source which also had none, strike 2. Theyíre now backordered, which is a strike 3 in my book, as my experience with backordered items has been dismal at best.

    Has anyone in the U.S. obtained an Expilion 680? It would seem that no one has, as I havenít been able to locate a single review of the Expilion 680 by actual customers.

    Is anyone aware of a problem thatís preventing them from being sold at this time?

  2. #2
    Galveston County Texas 10 Wheels's Avatar
    Join Date
    Nov 2007
    Location
    In The Wind
    My Bikes
    GTO
    Posts
    26,565
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    [SIZE=1][B]What I like about Texas[/B]
    http://www.youtube.com/watch?v=PGukLuXzH1E

    Set F1re To The Ra1n ( NY Night Rain Ride)
    http://www.youtube.com/watch?v=W7jfcWEkSrI

  3. #3
    Senior Member
    Join Date
    Mar 2012
    Location
    southeastern PA - a mile west of Philadelphia
    Posts
    316
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    With all due respect 10Wheels, it appears you missed the point of my post and it’s somewhat naÔve to presume two units remain simply because such has been advertised (especially where global sales are involved). I can’t tell you how many times I’ve ordered something where the vendor stated they had a more than ample supply on hand, but later find out that the item was backordered from the moment I ordered it!

    Two purchases of a single 680 or a single purchase of two 680’s would empty their claimed stock and there are many individuals attempting to purchase these popular Cygolite Expilion 680 and 800 units (or the company would otherwise go out of business). So it’s reasonable to conclude that Amazon currently doesn’t have any remaining in stock at this very moment, but advertising that there’s two remaining in stock brings in a lot of orders via the hopeful and once they have your money, they really don’t give a damn how long it takes for you to eventually receive a backordered item, as it’s not their fault that they can’t acquire the item if its delayed or withheld by the vendor for whatever reason.

    Additionally, consider the lack of customer reviews for the Expilion 680 and 800. This alone suggests there’s an availability issue with these newer units, as people tend to rave or complain about their lighting purchases, but where are all of the customer reviews for these new units?

    Lastly, my LBS is Bike Line, which is one of the Cygolite authorized distributors and they haven’t been able to acquire these new units, so something’s not as it should be, as they have my two Expilion 680's on backorder at this moment.

  4. #4
    Senior Member
    Join Date
    Jul 2004
    Location
    Brooklyn NY
    Posts
    4,865
    Mentioned
    13 Post(s)
    Tagged
    0 Thread(s)
    I guess nobody has analyzed why a single particular model of a bike light would be unavailable to that degree. But then, why would they? There are only about a thousand others to choose from.

  5. #5
    Galveston County Texas 10 Wheels's Avatar
    Join Date
    Nov 2007
    Location
    In The Wind
    My Bikes
    GTO
    Posts
    26,565
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    They still have Two...Guess you didn't order one.
    [SIZE=1][B]What I like about Texas[/B]
    http://www.youtube.com/watch?v=PGukLuXzH1E

    Set F1re To The Ra1n ( NY Night Rain Ride)
    http://www.youtube.com/watch?v=W7jfcWEkSrI

  6. #6
    Senior Member 01 CAt Man Do's Avatar
    Join Date
    Dec 2012
    Location
    Columbia, Maryland
    My Bikes
    Mountain bike & Hybrid tour bike
    Posts
    565
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Sometimes when I order stuff on-line I will specify in the comment area, "NO BACK ORDERS", if I want the item right away. This way if the vendor has no stock they have to tell you or refuse your order.

    Personally I'd order it from REI as they offer one of the best return policies in the business. If the lamp fails at anytime just bring it back for replacement or refund.

  7. #7
    Senior Member Looigi's Avatar
    Join Date
    Dec 2010
    Posts
    7,977
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    FWIW: REI charges full list on most stuff. If you're a member, you'll get a 10% dividend on non-sale-priced items. If you use their sponsored Visa card to purchase, you'll get an additional 5%, even on sale-priced items. Their VISA pays a 1% rebate on all non-REI purchases.

    Return policy is unreal. If you're a member, you don't even need the receipt as they can look up all purchases.

  8. #8
    Senior Member
    Join Date
    Mar 2012
    Location
    southeastern PA - a mile west of Philadelphia
    Posts
    316
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by Looigi View Post
    FWIW: REI charges full list on most stuff. If you're a member, you'll get a 10% dividend on non-sale-priced items. If you use their sponsored Visa card to purchase, you'll get an additional 5%, even on sale-priced items. Their VISA pays a 1% rebate on all non-REI purchases.

    Return policy is unreal. If you're a member, you don't even need the receipt as they can look up all purchases.
    When I’m placing more expensive orders (and this one’s a biggie via various upgrade components for several bikes), my LBS generally gives me a discount of 20%, so that beats REI, but it’s more than the discount, as I’ve come to know the manager and trust his experience, knowledge, and recommendations (and there are few whom I trust), so I do my best to support the shop’s continued success even though it would still be somewhat cheaper purchasing the same items via the Internet.

    I never return anything, so return policies are of no concern to me. If I purchase something, it’s because I need it and I order precisely what I need. I take great care of my possessions, so they tend to last far beyond warranty periods.

  9. #9
    Senior Member 01 CAt Man Do's Avatar
    Join Date
    Dec 2012
    Location
    Columbia, Maryland
    My Bikes
    Mountain bike & Hybrid tour bike
    Posts
    565
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Gnosis View Post
    When I’m placing more expensive orders (and this one’s a biggie via various upgrade components for several bikes), my LBS generally gives me a discount of 20%, so that beats REI, but it’s more than the discount, as I’ve come to know the manager and trust his experience, knowledge, and recommendations (and there are few whom I trust), so I do my best to support the shop’s continued success even though it would still be somewhat cheaper purchasing the same items via the Internet.

    I never return anything, so return policies are of no concern to me. If I purchase something, it’s because I need it and I order precisely what I need. I take great care of my possessions, so they tend to last far beyond warranty periods.
    Yeah but most of the local bike shops don't carry a lot of accessories or have a lot of the newer stuff. REI carries a ton of bike stuff and also has a bike shop as well. Never had my bike serviced at REI but I might give them a try. I'm lucky though. I have four bike shops within a 2 mile radius of where I live. ( this includes Performance Bike and REI )

    I never return anything, so return policies are of no concern to me.
    Uhh...so you never like bought something and saw it $10 cheaper somewhere else the next day?

  10. #10
    Randomhead
    Join Date
    Aug 2008
    Location
    Happy Valley, Pennsylvania
    Posts
    13,390
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I'm an REI member, but they don't have a store anywhere near me so I don't shop there much. They recently changed their return policies to be much less generous, but that was never a selling point for me.

  11. #11
    Senior Member Looigi's Avatar
    Join Date
    Dec 2010
    Posts
    7,977
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by unterhausen View Post
    I'm an REI member, but they don't have a store anywhere near me so I don't shop there much. They recently changed their return policies to be much less generous, but that was never a selling point for me.
    Whoa. They sure did change their policy since the last I checked. You can still return for any reason but now it must be within 1 year of purchase. Bummer. I got an umbrella there that sux and was planning on returning it, but I haven't gotten around to it and now it's too late.

    My nearest REI is about 20 miles away. I more often order on line and get it shipped (free over $50) than go to the store.

  12. #12
    Senior Member
    Join Date
    Mar 2012
    Location
    southeastern PA - a mile west of Philadelphia
    Posts
    316
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by 01 CAt Man Do View Post
    Uhh...so you never like bought something and saw it $10 cheaper somewhere else the next day?
    As I stated 01 CAt Man Do, I never return an item!

    When I purchase an item, I’ve concluded that it was a fair price, so there was no reason to shop around any further. When I sometimes see the same item selling cheaper afterward, it simply doesn’t faze me. In fact, knowing that I paid more for the item leaves me with a good feeling, as I know it helped the business that I purchased it from. Several items that I just ordered from the LBS could easily have been purchased for considerably less via the Internet, but I purposely elected to pay more, as it supports the LBS that I find favorable to deal with.

    Only miserly individuals return purchased items because they afterward appear cheaper elsewhere and it is these types of individuals that contribute to ailing businesses and the ailing economy. Unfortunately, there are far too many miserly individuals in this world that practice this contemptible behavior.

  13. #13
    Senior Member
    Join Date
    Jul 2004
    Location
    Brooklyn NY
    Posts
    4,865
    Mentioned
    13 Post(s)
    Tagged
    0 Thread(s)
    Most of the time it just isn't worth the effort to return something because you saw it cheaper elsewhere, but to call it contemptible and miserly??? As Yoda would say, BMAFG.

  14. #14
    Senior Member LiteraryChic's Avatar
    Join Date
    May 2013
    Location
    Somewhere Over The Rainbow
    My Bikes
    Lola (2012 Schwinn Voyageur 7)
    Posts
    398
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I just exhanged my CygoLite Pace 400 for the CygoLite Expilion 680 from Performance Bike yesterday. I haven't tried it yet, but am hoping it will work out better than the Pace. I absolutely hated that thing. It gave out a decent beam, but I just didn't feel comfortable/safe with it. Anyway, hope you find it!

    Correction: I have the Cygolite Expilion 650. Sorry, for the error.
    Last edited by LiteraryChic; 09-18-13 at 09:18 PM.

  15. #15
    Thread Killer
    Join Date
    Aug 2008
    Location
    Ann Arbor, MI
    Posts
    5,399
    Mentioned
    16 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Gnosis View Post
    When I purchase an item, I’ve concluded that it was a fair price, so there was no reason to shop around any further. When I sometimes see the same item selling cheaper afterward, it simply doesn’t faze me.
    I'm the same way, though I wouldn't say I *never* return things, just very, very rarely in the instance where they really don't work well. I dislike shopping, so I tend to choose carefully and I don't prioritize either getting the cheapest thing, nor the most for the least, but rather focus on getting the best I can afford, which has served me well and kept me out of Customer Service Counter return lines.
    Chaad--'95 DeKerf Team SL, '02 Lemond Buenos Aires, '05 Novara Buzz, '73 Schwinn Collegiate, '06 Mountain Cycle Rumble, '09 Dahon Mariner D7, '12 Mercier Nano, '12 Breezer Venturi

  16. #16
    Senior Member Garfield Cat's Avatar
    Join Date
    Oct 2004
    Location
    Huntington Beach, CA
    My Bikes
    Cervelo Prodigy
    Posts
    5,287
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Gnosis View Post
    With all due respect 10Wheels, it appears you missed the point of my post and it’s somewhat naÔve to presume two units remain simply because such has been advertised (especially where global sales are involved). I can’t tell you how many times I’ve ordered something where the vendor stated they had a more than ample supply on hand, but later find out that the item was backordered from the moment I ordered it!

    Two purchases of a single 680 or a single purchase of two 680’s would empty their claimed stock and there are many individuals attempting to purchase these popular Cygolite Expilion 680 and 800 units (or the company would otherwise go out of business). So it’s reasonable to conclude that Amazon currently doesn’t have any remaining in stock at this very moment, but advertising that there’s two remaining in stock brings in a lot of orders via the hopeful and once they have your money, they really don’t give a damn how long it takes for you to eventually receive a backordered item, as it’s not their fault that they can’t acquire the item if its delayed or withheld by the vendor for whatever reason.

    Additionally, consider the lack of customer reviews for the Expilion 680 and 800. This alone suggests there’s an availability issue with these newer units, as people tend to rave or complain about their lighting purchases, but where are all of the customer reviews for these new units?

    Lastly, my LBS is Bike Line, which is one of the Cygolite authorized distributors and they haven’t been able to acquire these new units, so something’s not as it should be, as they have my two Expilion 680's on backorder at this moment.
    Why don't you just call Cygolite themselves?

  17. #17
    Senior Member
    Join Date
    Mar 2012
    Location
    southeastern PA - a mile west of Philadelphia
    Posts
    316
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by Garfield Cat View Post
    Why don't you just call Cygolite themselves?
    I elected years ago to ditch long distance from my phone service as I was being billed for calls that I never made to unknown locations (as it turned out, a Verizon contractor was eventually caught tapping into my phone line to make those long distance calls). I never wanted long distance after that and I've had no real need for long distance service, so why pay for it month after month for nothing.

    However, I e-mailed Cygolite on Saturday afternoon and they replied promptly by Monday morning and stated that the Expilion 680’s are currently shipping to vendors. About a week and a half later, the LBS finally received the two backordered Expilion 680’s.

  18. #18
    Senior Member
    Join Date
    Mar 2012
    Location
    southeastern PA - a mile west of Philadelphia
    Posts
    316
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    Quote Originally Posted by zacster View Post
    Most of the time it just isn't worth the effort to return something because you saw it cheaper elsewhere, but to call it contemptible and miserly??? As Yoda would say, BMAFG.
    I have no idea what BMAFG stands for, but neither do I concern myself with the presumptions of what a fictional character might say, as such lacks any merit unless of course, you’re visiting a galaxy far, far away.

    What I can say conclusively is; it’s outright embarrassing to be associated with cheap individuals who return items simply because they later find them cheaper elsewhere. I disassociate myself from these miserly types as they tend to be friends who are always present to leech, but rarely present to shell out. So yes, it is a miserly contemptible behavior, as it most definitely repulses me.

  19. #19
    Senior Member Garfield Cat's Avatar
    Join Date
    Oct 2004
    Location
    Huntington Beach, CA
    My Bikes
    Cervelo Prodigy
    Posts
    5,287
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    At Performance, the sell Cygolite but with a different model name: Cygolite Pace

    Here's their 750 lumens model: http://www.performancebike.com/bikes...400903__400903

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •