Wahoo RFLKT+ problems, rants, etc
#26
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I continue to have unreliable connection issues with the BT 4.0 HRM. I have changed the battery in the HRM and RFLKT although both were practically new. It is very slow to connect on start up after an hour it essentially drops the HRM connection. I am carrying the phone in an under seat bag. Frustrating.
My HRM (MIO wrist version) won't work well unless I have the phone in the left jersey pocket. I believe that is because the MIO unit has a crummy BT antenna. All other BT devices are rock solid with my phone, so I'm sure the phone is solid. Typcially I get the full 30' line of sight range with BT accessories and my phone.
That all said, if it is both the RFLKT and the HRM that don't work well, then it's probably the phone. Try a different phone and see how that behaves. Often rebooting/restarting the phone can improve the BT performance too.
J.
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Thanks for the suggestions John, I sill give this a try.
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I've had an RFLKT+ since last September and did the firmware upgrade the day I purchased it. I also ran into the short battery life issue, having to replace batteries about once a month. However, I did not have any issues with dropping connections. After repeated email exchanges with Wahoo, over the battery life issue, they sent me a new unit with the latest firmware installed. The unit has worked flawlessly connecting my Garmin Ant+ HRM and speed/cadence sensor and battery life appeared to last for at least 3 months. It's not ideal, but better than before.
I ride daily, up to 3-4 hours, and honestly don't think these units are made for people that ride as much as I do. On Saturday's ride, somewhere around mile 40, the unit shut down and wouldn't turn back on. The battery was recently replaced so I knew that wasn't the problem. It had lost its pairing with the phone and dropped connection with the sensors. At the next stop, I cleared all the devices and paired the RFLKT+ with the phone and it connected without a problem. However, none of the Ant+ devices would connect. And yes, the switch was turned on in Cyclemeter.
At home, after removing and reinserting the battery, removing all devices and turning off my iPhone, I was able to get everything reconnect and working again. Until yesterday! That's when I had a repeat of Saturday's shut down in the middle of my ride. Repeated what I did Saturday and appeared to have everything working again.
This morning, I decided to use my wife's BT HRM instead of my Ant+ device. Got ready to start my ride and the RFLKT+ wouldn't turn on. Removed and reinstalled the battery, repaired with the phone and got the sensors working. Ten miles into the ride and it turns off again. Got to a stopping point and deleted the device from Cyclemeter and the RFLKT immediately powered up. Connected the HRM via BT but could not pair the speed/cadence sensor. Finished the rest of the ride without a problem. Conclusion: Ant+ bridge is shot on a device that is 6 months old.
I really like the product and it's intension is great. However, I really think that Wahoo seriously needs to do more R&D testing on the RFLKT+ before allowing the claims they do in their advertising. These devices should not be having these issues so soon after purchase.
I ride daily, up to 3-4 hours, and honestly don't think these units are made for people that ride as much as I do. On Saturday's ride, somewhere around mile 40, the unit shut down and wouldn't turn back on. The battery was recently replaced so I knew that wasn't the problem. It had lost its pairing with the phone and dropped connection with the sensors. At the next stop, I cleared all the devices and paired the RFLKT+ with the phone and it connected without a problem. However, none of the Ant+ devices would connect. And yes, the switch was turned on in Cyclemeter.
At home, after removing and reinserting the battery, removing all devices and turning off my iPhone, I was able to get everything reconnect and working again. Until yesterday! That's when I had a repeat of Saturday's shut down in the middle of my ride. Repeated what I did Saturday and appeared to have everything working again.
This morning, I decided to use my wife's BT HRM instead of my Ant+ device. Got ready to start my ride and the RFLKT+ wouldn't turn on. Removed and reinstalled the battery, repaired with the phone and got the sensors working. Ten miles into the ride and it turns off again. Got to a stopping point and deleted the device from Cyclemeter and the RFLKT immediately powered up. Connected the HRM via BT but could not pair the speed/cadence sensor. Finished the rest of the ride without a problem. Conclusion: Ant+ bridge is shot on a device that is 6 months old.
I really like the product and it's intension is great. However, I really think that Wahoo seriously needs to do more R&D testing on the RFLKT+ before allowing the claims they do in their advertising. These devices should not be having these issues so soon after purchase.
#29
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John,
My results continue to be very sporadic. Mine are solely related to the HRM. I don't have the + version so I am using BT 4.0. The sensors connect pretty reliably but usually between 40 and 60 minutes into the ride, the HRM connection craps out. I believe it is a connectivity issue between the phone and the HRM. I keep my phone in the under seat bag. I have just ordered a Scocse HRM that is worn on the arm or under the leg of your shorts. Hopefully, that will improve the reliability of the connection.
I agree that RFLKT is a great idea, but probably isn't quite ready for prime time. I will keep messing with it though.
Roger
My results continue to be very sporadic. Mine are solely related to the HRM. I don't have the + version so I am using BT 4.0. The sensors connect pretty reliably but usually between 40 and 60 minutes into the ride, the HRM connection craps out. I believe it is a connectivity issue between the phone and the HRM. I keep my phone in the under seat bag. I have just ordered a Scocse HRM that is worn on the arm or under the leg of your shorts. Hopefully, that will improve the reliability of the connection.
I agree that RFLKT is a great idea, but probably isn't quite ready for prime time. I will keep messing with it though.
Roger
#30
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John,
My results continue to be very sporadic. Mine are solely related to the HRM. I don't have the + version so I am using BT 4.0. The sensors connect pretty reliably but usually between 40 and 60 minutes into the ride, the HRM connection craps out. I believe it is a connectivity issue between the phone and the HRM. I keep my phone in the under seat bag. I have just ordered a Scocse HRM that is worn on the arm or under the leg of your shorts. Hopefully, that will improve the reliability of the connection.
I agree that RFLKT is a great idea, but probably isn't quite ready for prime time. I will keep messing with it though.
Roger
My results continue to be very sporadic. Mine are solely related to the HRM. I don't have the + version so I am using BT 4.0. The sensors connect pretty reliably but usually between 40 and 60 minutes into the ride, the HRM connection craps out. I believe it is a connectivity issue between the phone and the HRM. I keep my phone in the under seat bag. I have just ordered a Scocse HRM that is worn on the arm or under the leg of your shorts. Hopefully, that will improve the reliability of the connection.
I agree that RFLKT is a great idea, but probably isn't quite ready for prime time. I will keep messing with it though.
Roger
With respect to the reliabiliity of the RFLKT+, I've had good luck with mine. I generally ride 1-2 hours per day every day not the 3-4 hours above. There is a lot of vibration in bike mounted electronics and I could believe that the battery holder thing is going to be a common failure point. A soldered in batttery that was rechargable would be more reliable but more expensive.
J.
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I use my Mio Fuse under water, I've done it too many times to count. I have it transmitting about 1 to 1.5 inches through water to my new Garmin watch every time I swim. The Garmin counts strokes, acquires a sat fix every time my arm leaves the water to give me a map, and measures calories and training effect thanks to the HR data.
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I use my Mio Fuse under water, I've done it too many times to count. I have it transmitting about 1 to 1.5 inches through water to my new Garmin watch every time I swim. The Garmin counts strokes, acquires a sat fix every time my arm leaves the water to give me a map, and measures calories and training effect thanks to the HR data.
Thanks,
Roger
#33
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I use my Mio Fuse under water, I've done it too many times to count. I have it transmitting about 1 to 1.5 inches through water to my new Garmin watch every time I swim. The Garmin counts strokes, acquires a sat fix every time my arm leaves the water to give me a map, and measures calories and training effect thanks to the HR data.
J.
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John,
My results continue to be very sporadic. Mine are solely related to the HRM. I don't have the + version so I am using BT 4.0. The sensors connect pretty reliably but usually between 40 and 60 minutes into the ride, the HRM connection craps out. I believe it is a connectivity issue between the phone and the HRM. I keep my phone in the under seat bag. I have just ordered a Scocse HRM that is worn on the arm or under the leg of your shorts. Hopefully, that will improve the reliability of the connection.
I agree that RFLKT is a great idea, but probably isn't quite ready for prime time. I will keep messing with it though.
Roger
My results continue to be very sporadic. Mine are solely related to the HRM. I don't have the + version so I am using BT 4.0. The sensors connect pretty reliably but usually between 40 and 60 minutes into the ride, the HRM connection craps out. I believe it is a connectivity issue between the phone and the HRM. I keep my phone in the under seat bag. I have just ordered a Scocse HRM that is worn on the arm or under the leg of your shorts. Hopefully, that will improve the reliability of the connection.
I agree that RFLKT is a great idea, but probably isn't quite ready for prime time. I will keep messing with it though.
Roger
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#36
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That said, the MIO does ANT+ which is a different data path, antenna etc... But that also seems to be weak. Also saw same problem with the MIO unit to another phone. The only saving grace is that both the Edge and the MIO are in close proximity due to the mounting of both.
J.
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I sent a letter to Wahoo last night explaining the issue that I have been having with the newer of the two units that I have. I received a very quick response from their tech support and I was advised that they are now aware of the low battery life issue that is being reported by multiple users and that they are in the process of fixing the issue. In the meantime, they have a beta firmware that is available but I am reluctant to try it because it is beta. I asked if they have a method of reloading the current firmware if the beta version has issues but have not yet heard from them.
On the issue of the RFLKT shutting down during a ride, she also admitted that there is a software issue with the Wahoo app that causes the device to shut down during long rides and they are also working on that. However, I advised them that I don't use the Wahoo app and she never addressed the issue of my device shutting down or not allowing the Ant+ sensors to connect. I'm still working on that but from the sound of her email, it appears as if they are not admitting that the issue is with the Ant+ bridge shutting the device down.
This morning, I used the oldest of the two units (the one with battery issues) along with my Garmin HRM and speed/cadence sensor. Everything paired and connected and everything worked fine without a shutdown on my 36 mile ride.
We'll see what type of respond I get today from the reply I sent them last night.
On the issue of the RFLKT shutting down during a ride, she also admitted that there is a software issue with the Wahoo app that causes the device to shut down during long rides and they are also working on that. However, I advised them that I don't use the Wahoo app and she never addressed the issue of my device shutting down or not allowing the Ant+ sensors to connect. I'm still working on that but from the sound of her email, it appears as if they are not admitting that the issue is with the Ant+ bridge shutting the device down.
This morning, I used the oldest of the two units (the one with battery issues) along with my Garmin HRM and speed/cadence sensor. Everything paired and connected and everything worked fine without a shutdown on my 36 mile ride.
We'll see what type of respond I get today from the reply I sent them last night.
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#38
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The major issue I have is that when I have my phone in my back pocket the Tickr loses the connection. The RFLKT+ is fine - the connection there is good, and the BlueSC also seems to be good. It is just the HRM that gives me fits. If I stop for a drink or something and get out the phone, then it announces that the HRM has reconnected. And I put it back in the jersey pocket and it loses the connection. I am thinking of getting a handlebar bag of some sort that will hold a wallet, phone and keys, as that would likely solve this issue (and a couple of other unrelated issues).
Regarding the altimiter, I had noted that the barometric altimeter in the RFLKT+ apparently only calibrates once when you first turn the thing on. Which means that if a pressure front is going through while you are riding that there will be an error that is introduced. I verified that this is the behavior with someone from Wahoo. Thus if you are riding a loop, the altitude for the starting and ending points might appear to be different even though they are the same spot. I had also noted cases where the grade that the RFLKT+ reports is sometimes a bit wrong - there was a time where I saw it report that I was climbing when I know with certainty that I was descending.
I was having a conversation with someone I know who has a Garmin, and he was saying that the Garmin recalibrates during the ride from time to time - I don't know what specifically it does with this information, but I gather it is to help deal with the problem where on a long ride you can get a steady errors like this. I don't know whether it attempts to go back and correct previously collected data or not.
Regarding the altimiter, I had noted that the barometric altimeter in the RFLKT+ apparently only calibrates once when you first turn the thing on. Which means that if a pressure front is going through while you are riding that there will be an error that is introduced. I verified that this is the behavior with someone from Wahoo. Thus if you are riding a loop, the altitude for the starting and ending points might appear to be different even though they are the same spot. I had also noted cases where the grade that the RFLKT+ reports is sometimes a bit wrong - there was a time where I saw it report that I was climbing when I know with certainty that I was descending.
I was having a conversation with someone I know who has a Garmin, and he was saying that the Garmin recalibrates during the ride from time to time - I don't know what specifically it does with this information, but I gather it is to help deal with the problem where on a long ride you can get a steady errors like this. I don't know whether it attempts to go back and correct previously collected data or not.
#39
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[QUOTE=ericy;17972620]The major issue I have is that when I have my phone in my back pocket the Tickr loses the connection. The RFLKT+ is fine - the connection there is good, and the BlueSC also seems to be good. It is just the HRM that gives me fits. If I stop for a drink or something and get out the phone, then it announces that the HRM has reconnected. And I put it back in the jersey pocket and it loses the connection. I am thinking of getting a handlebar bag of some sort that will hold a wallet, phone and keys, as that would likely solve this issue (and a couple of other unrelated issues).
I think I have solved this problem with the Scocshe Rhythm+ HRM. It is an optical HRM. I have used it now on 4 rides and it has been rock solid. Better yet, rather than use it on the forearm band, I just put the sensor under the leg of my bike shorts and it works great. Didn't realize how much I disliked the chest strap until I rode without it. nice.
Roger
I think I have solved this problem with the Scocshe Rhythm+ HRM. It is an optical HRM. I have used it now on 4 rides and it has been rock solid. Better yet, rather than use it on the forearm band, I just put the sensor under the leg of my bike shorts and it works great. Didn't realize how much I disliked the chest strap until I rode without it. nice.
Roger
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Hi, Chuck Smith;
Which sensors are "best in market?"
You absolutely cannot calculate power reliably from speed, cadence, and heart rate. There are just too many variables. You'll have enough data to know whether you're going up a hill or down, or on the flat, and that obviously makes a big difference. But air resistance is the #1 thing slowing cyclists down on the flat, and your data has no idea whether you're sitting upright, down in an aerodynamic position, or drafting another rider. Nor does it know how much your tires are flexing or how much you might be losing to other forces, if your wheel gets knocked out of true and starts rubbing, it would look like your calculated power dropped off massively. On the other hand, a power sensor lets you find the most aero position if you want to, because you can hold other factors constant for enough time to run a test. (Power * all opposing forces = speed.)
I suggest you get sensors that will broadcast over Bluetooth as well as ANT+ while you sort things out, because that will keep your options open in the future.
Which sensors are "best in market?"
You absolutely cannot calculate power reliably from speed, cadence, and heart rate. There are just too many variables. You'll have enough data to know whether you're going up a hill or down, or on the flat, and that obviously makes a big difference. But air resistance is the #1 thing slowing cyclists down on the flat, and your data has no idea whether you're sitting upright, down in an aerodynamic position, or drafting another rider. Nor does it know how much your tires are flexing or how much you might be losing to other forces, if your wheel gets knocked out of true and starts rubbing, it would look like your calculated power dropped off massively. On the other hand, a power sensor lets you find the most aero position if you want to, because you can hold other factors constant for enough time to run a test. (Power * all opposing forces = speed.)
I suggest you get sensors that will broadcast over Bluetooth as well as ANT+ while you sort things out, because that will keep your options open in the future.
#41
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Hi, Chuck Smith;
Which sensors are "best in market?"
You absolutely cannot calculate power reliably from speed, cadence, and heart rate. There are just too many variables. You'll have enough data to know whether you're going up a hill or down, or on the flat, and that obviously makes a big difference. But air resistance is the #1 thing slowing cyclists down on the flat, and your data has no idea whether you're sitting upright, down in an aerodynamic position, or drafting another rider. Nor does it know how much your tires are flexing or how much you might be losing to other forces, if your wheel gets knocked out of true and starts rubbing, it would look like your calculated power dropped off massively. On the other hand, a power sensor lets you find the most aero position if you want to, because you can hold other factors constant for enough time to run a test. (Power * all opposing forces = speed.)
I suggest you get sensors that will broadcast over Bluetooth as well as ANT+ while you sort things out, because that will keep your options open in the future.
Which sensors are "best in market?"
You absolutely cannot calculate power reliably from speed, cadence, and heart rate. There are just too many variables. You'll have enough data to know whether you're going up a hill or down, or on the flat, and that obviously makes a big difference. But air resistance is the #1 thing slowing cyclists down on the flat, and your data has no idea whether you're sitting upright, down in an aerodynamic position, or drafting another rider. Nor does it know how much your tires are flexing or how much you might be losing to other forces, if your wheel gets knocked out of true and starts rubbing, it would look like your calculated power dropped off massively. On the other hand, a power sensor lets you find the most aero position if you want to, because you can hold other factors constant for enough time to run a test. (Power * all opposing forces = speed.)
I suggest you get sensors that will broadcast over Bluetooth as well as ANT+ while you sort things out, because that will keep your options open in the future.
The only part I disagree with is that using heart rate tries to take into account how hard you are working. If you are going uphill, your heart rate will increase. If you are fighting a headwind, your heart rate will increase. Clearly this will be less accurate than a true power meter, but it does sort of attempt to take into account all of the other factors.
#42
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Your heart rate is a pretty good proxy for how hard you're working. A lot of roadies (who've invested in power meters, mostly) will disagree, but it's true. People say things like "caffeine raises your heart rate, so HR is unreliable" but I have an espresso every morning, my HR today is as affected as it was yesterday and the day before. I think HR makes great sense for training and I think a good computer is about as accurate with HR as it is with power for how many calories you burn. It's not fine-tuned enough to use for aerodynamic positioning though.
I just got a pedal-based power meter recently. What I'm seeing is that if you make a graph of your power and heart rate, you'll basically get two parallel lines, but when something happens to disrupt things (like going up a small hill), the two lines still have the same shape, but the HR disruption "happens" after the power one. I find that weird.
I just got a pedal-based power meter recently. What I'm seeing is that if you make a graph of your power and heart rate, you'll basically get two parallel lines, but when something happens to disrupt things (like going up a small hill), the two lines still have the same shape, but the HR disruption "happens" after the power one. I find that weird.
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I just got a pedal-based power meter recently. What I'm seeing is that if you make a graph of your power and heart rate, you'll basically get two parallel lines, but when something happens to disrupt things (like going up a small hill), the two lines still have the same shape, but the HR disruption "happens" after the power one. I find that weird.
#44
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So, my resolve with Wahoo is to continue using the original RFLKT+ and update the firmware with the beta version to see if that improves the battery life of the device. The original device works perfectly but went through batteries about once a month. If flashing the firmware improves the battery life of the original device, we will close the case and I will just use the replacement RFLKT+ as an RFLKT, with BT only sensors, as a backup or give it to my wife. Since we are going on a cruise next week, I won't be able to really test how the firmware update works until we get back. I'll post and let you know how that goes after doing some testing.
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#45
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So, my resolve with Wahoo is to continue using the original RFLKT+ and update the firmware with the beta version to see if that improves the battery life of the device. The original device works perfectly but went through batteries about once a month. If flashing the firmware improves the battery life of the original device, we will close the case and I will just use the replacement RFLKT+ as an RFLKT, with BT only sensors, as a backup or give it to my wife. Since we are going on a cruise next week, I won't be able to really test how the firmware update works until we get back. I'll post and let you know how that goes after doing some testing.
I recently got a newer RFKT+ and it works well. Same battery all season so far. I don't think the new firmware is going to be an issue. Re-flashing a device should be fine as long as you don't interrupt the process (general caution for all devices).
J.
#46
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So, my resolve with Wahoo is to continue using the original RFLKT+ and update the firmware with the beta version to see if that improves the battery life of the device. The original device works perfectly but went through batteries about once a month. If flashing the firmware improves the battery life of the original device, we will close the case and I will just use the replacement RFLKT+ as an RFLKT, with BT only sensors, as a backup or give it to my wife. Since we are going on a cruise next week, I won't be able to really test how the firmware update works until we get back. I'll post and let you know how that goes after doing some testing.
I recently got a newer RFKT+ and it works well. Same battery all season so far. I don't think the new firmware is going to be an issue. Re-flashing a device should be fine as long as you don't interrupt the process (general caution for all devices).
J.
I also flashed the EPROM of the device that has the Ant+ bridge issue and to my surprise, my Ant+ sensors are now connecting to it and not dropping connection. I will test that device after vacation, as well.
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#47
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No need to worry about the altimeter since I live in Florida. I've already flashed the EPROM with the new, beta firmware but won't really be able to tell if it will solve the battery issue until I get back from vacation.
I also flashed the EPROM of the device that has the Ant+ bridge issue and to my surprise, my Ant+ sensors are now connecting to it and not dropping connection. I will test that device after vacation, as well.
I also flashed the EPROM of the device that has the Ant+ bridge issue and to my surprise, my Ant+ sensors are now connecting to it and not dropping connection. I will test that device after vacation, as well.
J.
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I have also been having battery issues with my RFLKT+. Getting about 3 weeks of light use. Wahoo sent me the instructions for the hidden beta firmware. It has been a weeks o far, and the battery seems fine, but I have had intermittent issues connecting to the Wahoo ANT+ speed cadence sensor and my Garmin ANT+ HR strap. We'll see how it goes...
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Would be interested to know if anyone is still experiencing these issues or found them to be corrected. I have two of the RFLKT+ and am in the process of converting to ANT+ sensors only to find out that either the bridge mode or the app are a complete failure. There is nothing consistent and today it took an hour to get anything working and even then it was partial. Strange partial too as the speed and cadence sensor would only show the cadence. Support from Wahoo has been a complete joke.
So frustrated and pi$$3d off that I wasted my money on Wahoo. Glad I caught it now though before buying a couple of trainers.
So frustrated and pi$$3d off that I wasted my money on Wahoo. Glad I caught it now though before buying a couple of trainers.
#50
Senior Member
Would be interested to know if anyone is still experiencing these issues or found them to be corrected. I have two of the RFLKT+ and am in the process of converting to ANT+ sensors only to find out that either the bridge mode or the app are a complete failure. There is nothing consistent and today it took an hour to get anything working and even then it was partial. Strange partial too as the speed and cadence sensor would only show the cadence. Support from Wahoo has been a complete joke.
Funny you should say that Wahoo's support is a joke, they've been utterly brilliant in all my dealings with them. Sorry you're having issues.