I've always supported the LDSes in my area and would not buy a bike other than from a LBS, but it's been a bit frustrating looking for a road bike to complement my comfort bike. I am one that enjoys researching products, and based on looking at web sites and getting some good advice from this forum (Bike for "casual" road riding), I decided that a Specialized Sequoia, Raleigh Cadent 1.0, or maybe Trek Pilot 1.0 would be my best bet. However, I was pretty annoyed when I went to two dealers who carry these brands.
First off, I'm talking to a sales guy who looks about 25, or 35 years my junior, and he obviously makes assumptions about me right off the bat. When I tell him what I'm interested in looking at, he tells me "that's not what you want" and steers me toward a hybrid. I happen to know what I want, and it's not a hybrid (too much overlap with my current bike), but I can see that the real reason is that they don't have either bike that I'd like to look at in stock, but are definitely overstocked in hybrids.
At the other shop, as soon as I made it clear that I was just looking and evaluating, and wasn't going to be buying for a while, they lost interest in answering my questions. In fact, that was the most unfriendly bicycle (or motorcycle) dealer that I've ever visited -- must be a story there.
In fairness to most LBSes, the shops are pretty small and they carry three or four brands, each of which has a lot of models, not to mention the sizes of each. To carry one of everything they'd probably have to stock a couple thousand bikes! The one shop said that they could probably get one if I wanted it, but I'd really hate to commit to buying something before riding it. And of course there's no deals on special-ordered bikes.
I do have a number of other shops to look at (northern Detroit metro area), so maybe I'll have better luck. It's just that looking on the Internet you get the idea that there are all these great bikes out there, but then actually trying to find a place to try or buy one can be a lot more difficult.