Are there any HONORABLE on-line wheelbuilders?
Please learn to build your own wheelsor be extremely cautious in selecting a wheel builder.
I will avoid any/all future transaction/interaction with www.SUPERSPOKES.com
I ordered a Ultegra-Velocity Fusion-DT Swiss wheelset in early December. I was told that it would "take a couple of days to get the Ultegra hubs so I would not receive my new wheels in time for Christmas" but I was assured delivery during the week after Christmas. It has been over a month since my credit card was charged and still no wheels and no completion/ship date. They will not/do not return phone calls. They will NOT provide urgently requested build status and completionship dates via email.
I do not expect to receive the new wheels at all.
I normally build my own wheels (with great satisfaction) but I was recovering from (October) triple bypass surgery.
Please provide opinions and suggestions for selecting an on-line wheel builder.
Looks maybe a little "iffy"
Checked the phone number in White Pages and got:
"The name and address associated with this phone number are unlisted or private.
Phone Details Type: Cell Phone Provider: Verizon Wireless Location: Twin Cities, MN"
Hope it works out for you OK