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Old 06-03-07, 07:56 PM   #1
Rumblejohn
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Pleasant LBS Eperience

Today, near the end of my local bike trail, I had stopped, kick stand down contemplating whether to adjust the DER, or just ride home and do it there. A Jeep with a bike rack loaded on the back stopped, and the driver asked if I needed help. It was one of the owners of my LBS, Mud, Sweat, and Gears in Orange City, FL. He said he couldn't drive by one of his customers who might be having trouble. That is pretty good customer service,I'd say. One more reason I would rather not buy from the big box stores.

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Old 06-03-07, 08:11 PM   #2
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Quote:
Originally Posted by Rumblejohn
Today, near the end of my local bike trail, I had stopped, kick stand down contemplating whether to adjust the DER, or just ride home and do it there.
DER? Derriere?

I usually do that at home. Without assistance.
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Old 06-03-07, 08:12 PM   #3
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Oh, and welcome to the 50+ forum!
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Old 06-03-07, 09:02 PM   #4
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Kickstand? Oh no, here we go again.

Welcome aboard John, and yes, that is fure sure good customer service.
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Old 06-04-07, 05:41 AM   #5
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Thanks for sharing!! I'm sending your note to my LBS so they can follow the same example!!
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Old 06-04-07, 05:42 AM   #6
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Glad to hear of yet another LBS with good customer service and your good fortune in finding 'em.
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Old 06-04-07, 06:08 AM   #7
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Quote:
Originally Posted by Rumblejohn
Today, near the end of my local bike trail, I had stopped, kick stand down contemplating whether to adjust the DER, or just ride home and do it there. A Jeep with a bike rack loaded on the back stopped, and the driver asked if I needed help. It was one of the owners of my LBS, Mud, Sweat, and Gears in Orange City, FL. He said he couldn't drive by one of his customers who might be having trouble. That is pretty good customer service,I'd say. One more reason I would rather not buy from the big box stores.

John

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Old 06-04-07, 07:36 AM   #8
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I guess he saw the kickstand and figured "this guy needs all the help he can get"
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Old 06-04-07, 10:39 AM   #9
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Hold on!!!!! Are team cars allowed on this forum?
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Old 06-04-07, 10:47 AM   #10
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Hey, what is the hang up on kickstands? bk
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Old 06-04-07, 11:59 AM   #11
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I will tell the owner of my LBS that I am going to put him on speed dial and give him a GPS link. If he wants to keep my business that is!
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Old 06-04-07, 11:42 PM   #12
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What RumbleJohn ISN'T telling us is that he is really only 17, female and well proportioned ... and that the lbs bloke had his teenage son with him

Richard
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Old 06-05-07, 04:59 AM   #13
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"Kickstands and bibshorts and mismatching bottles.
Oldsters in bike shoes who fall when they waddle.
Freds without helmets and posers with bling.
These are a few of my favorite things...."

(Doing his best Julie Andrews imitation.)
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Old 06-05-07, 08:23 AM   #14
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Quote:
Originally Posted by The Weak Link
"Kickstands and bibshorts and mismatching bottles.
Oldsters in bike shoes who fall when they waddle.
Freds without helmets and posers with bling.
These are a few of my favorite things...."

(Doing his best Julie Andrews imitation.)
Well that was a good imitation I knew it was Julie before I read the last line......
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Old 06-05-07, 08:38 AM   #15
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Hmmm... How about, Kickstands and bibshorts and Freds. Oh my!
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Old 06-05-07, 08:24 PM   #16
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Rumblejohn hasn't been back since posting this.

However as he's only posted three times total, perhaps that doesn't mean anything.
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Old 06-05-07, 08:32 PM   #17
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I feel bad for the folks that post bad experiences with their LBS. With one exception, my experiences have been good with several, outstanding with my ATF LBS, All Star Bikes in Cary NC.
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Old 06-05-07, 08:42 PM   #18
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Quote:
Originally Posted by Tom Bombadil
Rumblejohn hasn't been back since posting this.
I suspect he had a "Scotty, beam me up (there's no intelligent life down here)" experience.

Or he might have read one of the roadie threads about the joy of puking or the benefits of self-catheterization. This can be a very weird place at times.

I certainly try to do my part.
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Old 06-05-07, 08:43 PM   #19
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Quote:
Originally Posted by The Weak Link
I suspect he had a "Scotty, beam me up (there's no intelligent life down here)" experience.

Or he might have read one of the roadie threads about the joy of puking or the benefits of self-catheterization. This can be a very weird place at times.

I certainly try to do my part.
And don't think it goes unnoticed.
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