N + 3/4
#1
Senior Member
Thread Starter
Join Date: Dec 2003
Location: Hemet,California
Posts: 621
Bikes: Giant OCR2, Motobecane Fantom Trail, Specialized Hard Rock, Giant Nutra
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
N + 3/4
Had a little extra money so I ordered a MTB from bikesdirect. The Fantom Trail. Well today the UPS guy shows up. The box looks undamaged but there is an oil spot in the bottom corner. Unpack the bike it looks beautiful. I assemble it, takes a few extra minutes since it was my first time with disc brakes. I can't believe it fits me like a glove, bar height and reach are perfect, KOPS all good! Check limits on the FD and RD all good, pump up the tires. Push down on the fork and oil starts dripping out the right bottom where the rebound adjustment is. Hoping it's nothing major, I go to the Rockshox website check out the manuals and FAQ. Closest mention was that if the fork is on it's side or inverted it may take a few pumps to get the oil back where it's supposed to be inside the fork. Email Karla at bikesdirect and she tells me to send the fork back for replacement. Very nice lady, they're paying for the shipping, but I can't ride the bike!!! ARRRGH!
#3
Senior Member
Thread Starter
Join Date: Dec 2003
Location: Hemet,California
Posts: 621
Bikes: Giant OCR2, Motobecane Fantom Trail, Specialized Hard Rock, Giant Nutra
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
#4
Fred E Fenders
Join Date: Feb 2006
Location: Again! Philippines & S. California
Posts: 1,453
Bikes: Jamis Aurora Elite
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Once received you will experience a stunning rebound!
Congrat's on a new bike. Sorry about the fork. It may not need replacing, I would check with the manufacturer before sending them back. I put a stiffer spring in my and changed the adjustment knob after a crash and the manufacturer was great in helping me get through the process.
Congrat's on a new bike. Sorry about the fork. It may not need replacing, I would check with the manufacturer before sending them back. I put a stiffer spring in my and changed the adjustment knob after a crash and the manufacturer was great in helping me get through the process.
__________________
F Thomas
"Life is like riding a bicycle. To keep your balance, you must keep moving."
Albert Einstein (1879-1955)
F Thomas
"Life is like riding a bicycle. To keep your balance, you must keep moving."
Albert Einstein (1879-1955)
#5
Bike Junkie
Join Date: Jun 2005
Location: South of Raleigh, North of New Hill, East of Harris Lake, NC
Posts: 9,622
Bikes: Specialized Tarmac, Specialized Roubaix, Giant OCR-C, Specialized Stumpjumper FSR, Stumpjumper Comp, 88 & 92Nishiki Ariel, 87 Centurion Ironman, 92 Paramount, 84 Nishiki Medalist
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 68 Post(s)
Likes: 0
Liked 37 Times
in
27 Posts
Actually, you did quite well. You're getting a replacement without an argument. If you purchased from an LBS, you wouldn't have the bike back until they got SRAM to agree to a change so you didn't lose as much as you might think. If the BD bike works for you, you're lucky.
__________________
Roccobike BF Official Thread Terminator
Roccobike BF Official Thread Terminator
#6
His Brain is Gone!
Join Date: Sep 2006
Location: Paoli, Wisconsin
Posts: 9,979
Bikes: RANS Stratus, Bridgestone CB-1, Trek 7600, Sun EZ-Rider AX, Fuji Absolute 1.0, Cayne Rambler 3
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
__________________
"Too often I would hear men boast of the miles covered that day, rarely of what they had seen." Louis L'Amour
There are two types of road bikers: bikers who are faster than me, and me. Bruce Cameron - Denver Post
"Too often I would hear men boast of the miles covered that day, rarely of what they had seen." Louis L'Amour
There are two types of road bikers: bikers who are faster than me, and me. Bruce Cameron - Denver Post
#8
Senior Member
Thread Starter
Join Date: Dec 2003
Location: Hemet,California
Posts: 621
Bikes: Giant OCR2, Motobecane Fantom Trail, Specialized Hard Rock, Giant Nutra
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Actually, you did quite well. You're getting a replacement without an argument. If you purchased from an LBS, you wouldn't have the bike back until they got SRAM to agree to a change so you didn't lose as much as you might think. If the BD bike works for you, you're lucky.
#9
Boomer
Join Date: Nov 2003
Posts: 7,214
Bikes: Diamondback Clarity II frame homebuilt.
Mentioned: 106 Post(s)
Tagged: 0 Thread(s)
Quoted: 16098 Post(s)
Liked 1,457 Times
in
1,064 Posts
Life is but one choice after another when we come to forks in the road. Now I know where those forks come from.
__________________
#11
just keep riding
Join Date: Feb 2005
Location: Milledgeville, Georgia
Posts: 13,560
Bikes: 2018 Black Mountain Cycles MCD,2017 Advocate Cycles Seldom Seen Drop Bar, 2017 Niner Jet 9 Alloy, 2015 Zukas custom road, 2003 KHS Milano Tandem, 1986 Nishiki Cadence rigid MTB, 1980ish Fuji S-12S
Mentioned: 15 Post(s)
Tagged: 0 Thread(s)
Quoted: 173 Post(s)
Liked 33 Times
in
22 Posts
Ask them if you can go ahead and upgrade to a Tora 318 air shock. You won't be sorry.
#12
Senior Member
Thread Starter
Join Date: Dec 2003
Location: Hemet,California
Posts: 621
Bikes: Giant OCR2, Motobecane Fantom Trail, Specialized Hard Rock, Giant Nutra
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Louis, yes I have 3 other bikes to ride.
Smokester, no I didn't see that one coming! Good one
BluesDawg, I hadn't thought about asking for an upgrade, I'll have to work the budget see if a couple hundred more bucks is possible.
Smokester, no I didn't see that one coming! Good one
BluesDawg, I hadn't thought about asking for an upgrade, I'll have to work the budget see if a couple hundred more bucks is possible.
#13
Senior Member
Thread Starter
Join Date: Dec 2003
Location: Hemet,California
Posts: 621
Bikes: Giant OCR2, Motobecane Fantom Trail, Specialized Hard Rock, Giant Nutra
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Likes: 0
Liked 0 Times
in
0 Posts
Finally got the replacement fork. Went for the first ride today. It takes getting used to. I've been riding an old rigid Hard Rock, the new bike is soooo different. I've ridden bikes with suspension forks before but it's been quite a while. Even though it's only a cheap Dart 3, I can't believe how much it smooths out the bumps. The bike came with clipless pedals and this was my first ride offroad with clipless. It made the climbing seem much easier. They did really make my heart rate go up on the technical descents though. The bottom bracket is higher so I wasn't scraping pedals or the big chainring in spots where I'm used to, but the handling does feel a lot different. It took most of the ride before I started having much confidence. I've always thought V brakes were as good as anyone could want, but I am really impressed with the new disc brakes.
#14
Time for a change.
Join Date: Jan 2004
Location: 6 miles inland from the coast of Sussex, in the South East of England
Posts: 19,913
Bikes: Dale MT2000. Bianchi FS920 Kona Explosif. Giant TCR C. Boreas Ignis. Pinarello Fp Uno.
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Likes: 0
Liked 5 Times
in
4 Posts
Good to see a good result- but a bit surprised it took so long to get corrected. Now just go out and find your capabilities with the clipless. Falls are softer in 6" of leaves or mud.
__________________
How long was I in the army? Five foot seven.
Spike Milligan
How long was I in the army? Five foot seven.
Spike Milligan
#15
Boomer
Join Date: Nov 2003
Posts: 7,214
Bikes: Diamondback Clarity II frame homebuilt.
Mentioned: 106 Post(s)
Tagged: 0 Thread(s)
Quoted: 16098 Post(s)
Liked 1,457 Times
in
1,064 Posts
Good bounce back from a rough problem.
__________________