Well today was busy and interesting. A young couple comes in with little kids in tow and are looking for a bike for the wife. They are driving a $ 65,000 SUV. The wife can not make up her mind on which bike to get primarily based on color. She liked the far more expensive comfort bike at the other place because it "looked prettier".
She did want to test ride a bike and she complained terribly about all the noise it made when shifting. I explained that she needed to keep pedaling to shift and not stop pedaling - shift and then start again.
So, she asks a normal question for a noob. "When I am going up hills how do I know what gear to put it in?" I thought for a second to make sure I framed the answer so she would grasp it and before I could say a thing she says: "What's wrong, you don't like answering questions?"
Response: "Of course not. I love answering questions. I just was trying to make sure that I could make the answer simple enough for you to really get it."
The look on her face was priceless!