So I'm in the market for a new (first) road bike and face a bit of a challenge in finding the right shop to do business with.
There is a shop very close to work, so it's number one in convenience. They carry only one brand of bike, though, so my choice there is limited. Service seems decent and the owner is almost always in the shop.
There is a truly local shop, but customer service is hit-or-miss (mainly on the "miss" side). Oh, and they only carry that same brand as shop #1.
There's another local shop that carries a different line, but they split their time between selling bikes and a bunch of other outdoor gear. Bike knowledge is okay, but limited.
In a nearby larger city there is a large shop. They carry a couple of different lines but seem disinterested in having my business.
Further away, I start to get more variety in brands carried PLUS decent customer service. But it would be an inconvenience to take the bike in for servicing.
What factors guided you in selecting a lbs? Was brand selection as important as service?
Just looking for ideas on how to proceed . . .