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Old 05-21-09, 02:33 PM   #1
stapfam
Time for a change.
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Join Date: Jan 2004
Location: 6 miles inland from the coast of Sussex, in the South East of England
Bikes: Dale MT2000. Bianchi FS920 Kona Explosif. Giant TCR C. Boreas Ignis. Pinarello Fp Uno.
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Garmin technical support.

Had my computer report and error on my Garmin software with a request that I copy the message to my clipboard and forward it onto Garmin. This I managed to do- but to show how out of touch with computers- I had to think where the clipboard was. Within an hour or so- I had a reply back from them with a cure to solve the problem.

Just goes to show how well thought out the Garmin package is. Not only the unit- but the software backup and the speed of reply of the company.

I had not noticed the Training centre software causing a problem- but just in case any of you have- here is the reply from Garmin

Dear Doug Staplehurst,

Thank you for contacting Garmin International.

The AFX_TASKBARICON.HPP error typically indicates some kind of conflict between gStart and other software on your computer (e.g. Norton Antivirus, McAfee, SpyBot, etc.). If you are unable to locate the source of the conflict, then I suggest disabling gStart. Once gStart is disabled, Training Center will not start automatically when you connect your GPS, but you can still start Training Center manually. Please follow the instructions below to disable gStart:

1. Locate the icon that looks like a small, dark blue 'g' in a light blue circle in the lower right of your computer's screen, near the clock. This is the gStart icon.

2. Right click the gStart icon, and select 'Exit.'

3. In the 'Exiting gStart' window that appears, uncheck the 'Automatically start gStart the next time you log in' option, and click 'OK.'

This will prevent gStart from opening the next time the computer is restarted.




With Best Regards,


Chris P

Software Support Specialist
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