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  1. #1
    Junior Member
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    Jul 2011
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    Arizona
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    93 Kestrel
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    Great Oakley Customer Service

    You folks may already know what great customer service Oakley provides but in case you don't, here is my experience. I have an old pair of Oakley M frames I bought many years ago. I recently started riding again and discovered the nose piece had deteriorated and ear end covers were gone. I looked up a replacement kit on the Oakley web-site then called, prepared to order them at a cost of$10 plus $7 shipping. The CS person pointed out they were replaceable under warranty coverage. Oakley shipped out two kits complete with nose pieces and ear end covers at no charge. They arrived today. What awesome customer service!

  2. #2
    Senior Member trackhub's Avatar
    Join Date
    Nov 2004
    Location
    In a state of 5th Dimension, where size has no meaning.
    My Bikes
    Gunnar Street Dog
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    That's good to know. Makes me glad I sprung for a set of prescription Oakleys a few months back. I'm very pleased with them, and I'm impressed as heck with the optical clarity.
    "The People will believe what the Media tells them they believe". George Orwell.

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