I stopped in to pick up a set of SKS Longboard fenders yesterday afternoon. While chatting with the head mechanic, I asked how sales were these days. He said that last year they sold 112 new bicycles for the holiday season. This year they've only sold 30. He didn't have any explanation for the significant drop. One of the things that makes this my favorite LBS is that they have a very stable workforce. I've been going there for almost a decade now, and the sales and repair personnel have all stayed, in part, because they are good at what they do and are paid well (compared to others shops in the area). Their reputation of service, fairness, and quality remains high. I doubt they are getting an negative word of mouth publicity. So, I'm wondering how are the shops in your area doing?