Join Date: May 2005
Location: Anti Social Media-Land
I don't feel that there is a catch somewhere. I am impressed that you are allowed to visit the warehouse-even with a needed appointment. The Dahon main warehouse in Duarte, CA does not even allow that. You must deal with them pretty much only through the bike shop or internet site that you purchase the bike from (even though I do generally phone them directly when I have a question or spare part need to fill that my own bike shop can't handle). The warehouse does not have a sign on the building adversizing who they are-I have seen it myself. Maybe things are done differently over here (we are a paranoid lot I suppose).