I just wanted to re-post here what I have on the Dahon forums. It's tempting to purchase a bike at a discount from a non-local dealer, but I learned my lesson the hard way. Brands Cycle offers the Mu SL for $899. I went and bought one, and had a terrible experience. First, the store is an hour outside of NY City where I live and ride, so I meant business when I found a Mu (they are hard to find) and at a discount. The purchase transaction took 2 hours, and other sundry problems with the purchase. But the front office staff were very helpful and nice, so I don't want to complain about that.
A while after returning home, I noticed that there was a ding in the fork. The derailleur was also difficult to adjust. I think it took a hit to the side while in the box because there are no evident scratches. I tried to call, and they said the manager would call back, but that something like this could have been my fault, so they probably won't replace it. Called again, they assured me a manager would call back. It's now been 8 days, and no word from any manager.
Folks, I would gladly now pay the $100 to have bought it locally. Think of it as an insurance policy. Get to know the folks in your bike store and make sure you can trust them!
Looking for problems with Brands Cycle: Key words: Consumer complaints, problems, bad experiences.