Kate anxiously took delivery of her new Dahon Speed D7 today.
I got home from work, took off all the packing material, and finished "assembling" it.
I gave one screw a 1/2 turn to center the rear brakes, and went to do the same to the front, and what did I see?
Some clumsy bugger in the factory bumped it on something, and it just ripped the plastic part and knocked the screw out. It wasn't me, it wasn't UPS, and it wasn't brandscycle, as the screw is not in the box, and the box was not damaged and was factory sealed. (with the copper staples and so forth)
The Dahon warranty card says I should contact the dealer, which I have. (brandscycle) I attached those pictures, and asked them to just please send the part, as I don't want to deal with sending the whole darned bike back. I wonder what they'll say?
In another thread, I just finished typing this afternoon that I'd rather have a good warranty than a company owner who frequents this site. If I get the run-around by brandscycle and Dahon, I will be eating crow.
Wish me luck!