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Old 12-13-07, 01:10 PM   #76
EvilV
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Originally Posted by TimIsbell View Post
This is why these bikes are being sold with a 1 year warranty, when everything else name brand has 5yr or life? Sounds like an experiment for the buyer too.
That's a load of cr*p mate. Any conception of the positive experience of people on these forums with the DT range would tell you that if you'd bothered to take a look. There are dozens of very satisfied people on this forum alone and the bikes are sold on at least two continents that I know of. How many failures have been reported here? Precious few.

As far as I can see you have an agenda. You've made five posts and four of them are in this thread. Do you have a DT problem yourself that motivates this strange focus of yours? I doubt it very much. Maybe you should get a life and **** OFF!
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Old 12-13-07, 02:10 PM   #77
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That's a load of cr*p mate. Any conception of the positive experience of people on these forums with the DT range would tell you that if you'd bothered to take a look. There are dozens of very satisfied people on this forum alone and the bikes are sold on at least two continents that I know of. How many failures have been reported here? Precious few.

As far as I can see you have an agenda. You've made five posts and four of them are in this thread. Do you have a DT problem yourself that motivates this strange focus of yours? I doubt it very much. Maybe you should get a life and **** OFF!


I was thinking this, but didn't have the b@lls to say so...

EvilV: you don't hold back, do ya ?
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Old 12-13-07, 04:22 PM   #78
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I was thinking this, but didn't have the b@lls to say so...

EvilV: you don't hold back, do ya ?
Its a national characteristic when faced by a bull***ing bag of **** I'm afraid, old chap.
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Old 12-13-07, 04:47 PM   #79
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Cheerio !
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Old 12-14-07, 12:47 AM   #80
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I, for one, likes my DT. The pedal broke after a few miles, Yan replaced it. All done privately.
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Old 12-14-07, 10:37 AM   #81
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It seems that no actual DT owners are
bashing the bikes, not even the owner of the cracked-framer.
I was critical of Yan, so I might have been considered a 'basher'. I do own a Downtube, and I like it a lot. I was concerned about a frame failure, though, and I don't think that this concern is unfounded.
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Old 12-14-07, 10:47 AM   #82
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.... I do own a Downtube, and I like it a lot. I was concerned about a frame failure, though, and I don't think that this concern is unfounded.
Same here. And it's not just my Downtube; I would be concerned about frame failure on any bike I ride, and all the more so if I ride the bike every day, or in heavy traffic, or both. As it happens, I do ride my Downtube in heavy traffic every day, so... yeah, you bet I'm concerned. And it's holding up fine (so far).
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Old 12-14-07, 12:01 PM   #83
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I have a 2005 DT VIIIFS. It has given me great service so far, especially considering the price.

This DT/Yan bashing is pretty bogus.

We know NOTHING about the conditions the bike in question was used under, OR the size of the rider. Yet, many seem to automatically assume there is some flaw in the bike. I call BS.

Second point: Many want a cheap bike. That's great, but somewhere along the way you have to remember that you only get what you pay for. TANFL! Let's compare the price of a DT vs a Swift. DT = 300-400 bucks. Swift = 600 - 800 bucks. Is anyone here naive enough to believe that it actually costs Swift TWICE as much to build their bike as it costs DT? I'd be willng to bet the difference is more like 20%. Let's see .... a little second grade math .... Yep, Swift can afford to give(?) you a great warrantee cause you almost paid for 2 bikes in the first place. Not knocking Swift at all btw, Beautiful bikes .... not cheap though. You have to decide if that great warrantee is worth the price. If you're hard on a bike ..... maybe it is.

Third point: It is VERY POOR FORM to take your problem with a product out in public without first giving the manufacturer at least a chance to set your problem right. Yan could conceivably suffer over this for years, when *if asked* he probably could have set things right in a few minutes. Had Yan been given a chance to do the right thing and done nothing ...... Then I would say, sure, fire away.

I have cringed for Yan everytime he came on this board because I knew, sooner or later...... guess it's later now.
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Old 12-15-07, 08:01 AM   #84
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I have a 2005 DT VIIIFS. It has given me great service so far, especially considering the price.

This DT/Yan bashing is pretty bogus.

We know NOTHING about the conditions the bike in question was used under, OR the size of the rider. Yet, many seem to automatically assume there is some flaw in the bike. I call BS.

Second point: Many want a cheap bike. That's great, but somewhere along the way you have to remember that you only get what you pay for. TANFL! Let's compare the price of a DT vs a Swift. DT = 300-400 bucks. Swift = 600 - 800 bucks. Is anyone here naive enough to believe that it actually costs Swift TWICE as much to build their bike as it costs DT? I'd be willng to bet the difference is more like 20%. Let's see .... a little second grade math .... Yep, Swift can afford to give(?) you a great warrantee cause you almost paid for 2 bikes in the first place. Not knocking Swift at all btw, Beautiful bikes .... not cheap though. You have to decide if that great warrantee is worth the price. If you're hard on a bike ..... maybe it is.

Third point: It is VERY POOR FORM to take your problem with a product out in public without first giving the manufacturer at least a chance to set your problem right. Yan could conceivably suffer over this for years, when *if asked* he probably could have set things right in a few minutes. Had Yan been given a chance to do the right thing and done nothing ...... Then I would say, sure, fire away.

I have cringed for Yan everytime he came on this board because I knew, sooner or later...... guess it's later now.

Applause.

Well said. The guy gives a great deal and has handed out a lot of pleasure to a lot of people, only to be harangued in public by bogus 'concerns'. How many Dahon breakages have you heard of in comparison to the few DT issues. Everyone knows the Dahons break their handlebar posts at the drop of a hat. I have neither a DT or a Dahon by the way, so I'm not talking from vested interest. The only bike I promote here is the Merc and I have detailed its faults repeatedly. It's still a good deal, because for what it is its very oood value.
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Old 12-15-07, 11:17 AM   #85
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I have both a dahon and a downtube and I like the downtube a lot better. But I don't think the original poster to this thread trashed downtube or Yan. I think that information is not trashing
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Old 12-15-07, 11:57 AM   #86
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I think that information is not trashing
First ..... what information??? Somebody broke their bike. That's pretty much all that was said. I'm not sure how you could use that information in any meaningful way.

You're right .....sorta. The OP didn't actually trash anybody. BUT, the "information" he put out there sure opened it up for all the chicken little, sky is falling types to trash at will.

So thanks, but I'll save my "information" until after I have talked with my builder and can report that the situation was handled to my satisfaction, with appropriate cudos for a job well done .... or not, whatever the case may be.

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Old 12-15-07, 11:33 PM   #87
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We know NOTHING about the conditions the bike in question was used under, OR the size of the rider. Yet, many seem to automatically assume there is some flaw in the bike. I call BS.
The problem that I saw was that Yan wasn't too interested in learning the particulars. If this guy was doing 4' drops 10 times a day, that's important. I didn't get that vibe. What I did get was a vibe of 'If you wouldn't have made this public I would have given you a new frame'. Remember the main character in Fight Club who sorted out product liability for a car company. I kinda felt like something along those lines were going on. I didn't get the feeling that this was a serious issue that needed addressing. If I were the manufacturer, that's how I would have reacted.
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Old 12-16-07, 02:15 AM   #88
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Let's see, there's "vibes", more "vibes", "I kinda felt like, and "I didn't get the feeling". Only one thing missing there ....Facts.

Yan made it pretty clear that all the OP had to do was drop him an email or call and he would try to make this right. We don't even know if the OP bothered. All the speculation and innuendo that was thrown around so easily was nothing but a lot of cheap shots.

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Old 12-16-07, 09:47 AM   #89
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Let's see, there's "vibes", more "vibes", "I kinda felt like, and "I didn't get the feeling". Only one thing missing there ....Facts.

Yan made it pretty clear that all the OP had to do was drop him an email or call and he would try to make this right. We don't even know if the OP bothered. All the speculation and innuendo that was thrown around so easily was nothing but a lot of cheap shots.

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Old 12-16-07, 03:18 PM   #90
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Let's see, there's "vibes", more "vibes", "I kinda felt like, and "I didn't get the feeling". Only one thing missing there ....Facts.

Yan made it pretty clear that all the OP had to do was drop him an email or call and he would try to make this right. We don't even know if the OP bothered. All the speculation and innuendo that was thrown around so easily was nothing but a lot of cheap shots.

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Old 12-16-07, 07:17 PM   #91
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DT owner checking in - I had some minor warranty issues that were resolved very quickly. I've been extremely happy with the bike and have 'sold' six of them to friends and everyone's been happy. It could be better but when you look at the price it's hard to beat. It's really sad that Yan has felt run out of these threads a bit by negativity by people who like to show up anonymously and complain. If there's a gripe contact him and he will take care of it. Yes, it's always jarring when a frame breaks and immediately we fear ours could be next. As someone else pointed out there are plenty of manufacturers out there with broken frames. I'm sure it would be possible to make a bike frame out of a car frame if you don't want something to break but the weight might be daunting for most - otherwise breaks will happen.

For purely academic reasons I'd love to know the OP's weight.
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Old 12-16-07, 07:24 PM   #92
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The problem that I saw was that Yan wasn't too interested in learning the particulars.
No, he doesn't want to turn one warranty issue into more of a spectacle than it already is. If I had a business I wouldn't want to deal with every issue that comes up in an open forum and have people attack and question what I'm doing - it would make it not worth doing very quickly. I'm not advocating a veil of secrecy either - DT has been more open in that regard than any other bike manufacturer.

If the OP contacts Yan (and I agree it doesn't seem as if there's an interest there - perhaps it was an accident, perhaps it was something improper, maybe he was going to junk the bike anyway and doesn't care) I'm sure something could be done. Most of the 'advertising' is done through word of mouth which requires happy customers.
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Old 12-16-07, 08:17 PM   #93
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Go psis up a rope.
Oh my ......
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Old 12-20-07, 08:30 AM   #94
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I'm going to throw my 2 cents in here. I've had to deal with nearly every major manufacturer in one way or another since I became the admin here, and the account manager on another cycling-related site. It's funny how the marketing guy is my best friend when we're exchanging emails and he needs something from me, but when I needed 5 minutes of their time at Interbike, they suddenly didn't know me.

I've known Yan for about a year now. He returns my emails right away, and always makes himself available for questions. When we met at Interbike this year, he took time out from an important interview to chat with me for a few minutes. Then he called me at home to apologize for not being able to give me more of his time. While there are some great people in the cycling business, Yan stands out as one of the few that is in it for more than just the money. I have no doubt that if someone has an issue, he will step up and do what he can to take care of them, he's got integrity.
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Old 12-20-07, 06:47 PM   #95
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I'm going to throw my 2 cents in here. I've had to deal with nearly every major manufacturer in one way or another since I became the admin here, and the account manager on another cycling-related site. It's funny how the marketing guy is my best friend when we're exchanging emails and he needs something from me, but when I needed 5 minutes of their time at Interbike, they suddenly didn't know me.

I've known Yan for about a year now. He returns my emails right away, and always makes himself available for questions. When we met at Interbike this year, he took time out from an important interview to chat with me for a few minutes. Then he called me at home to apologize for not being able to give me more of his time. While there are some great people in the cycling business, Yan stands out as one of the few that is in it for more than just the money. I have no doubt that if someone has an issue, he will step up and do what he can to take care of them, he's got integrity.

I want to thank Brian, SC, EV, Lem, DV, & oldguy for your support. The fact is I have NEVER been contacted about the bike in this thread, hence I do not understand the logic some posters use to imply any wrongdoing on my part.

Additionally the idea of our bikes having issues is ironic. Has anyone read about the Dahon seatpost recall? I would be more worried for 2006 Dahon owners that had faulty stems that were not recalled. This problem was well documented in this forum, and I do not remember anyone questioning Dahon's response.

On a positive note I have great news that I want to share:
#1 We had a huge 1/2 page new product mention in Motor Boating
#2 Huge positive review in Highways ( circulation about 1 mil)
#3 We are one page 1 in google searches for folding bike ( currently #10)
#4 We will be mentioned as a folding bike company in Bicycling Buyer's Guide in April.

Thanks to everyone for your continued support!
Yan
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