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Ekdog 03-14-13 06:52 AM

Brompton touch-up paint
 
Love my new Brompton! But... the paint has bubbled up in a couple of places. It's really nothing big but since it's a new bike and still under warranty, I wonder if the folks at Brompton might be induced to send me a free bottle of touch-up paint.

What do you think? Would it be cheeky of me to ask them for this?

cplager 03-14-13 08:36 AM

Quote:

Originally Posted by Ekdog (Post 15385016)
Love my new Brompton! But... the paint has bubbled up in a couple of places. It's really nothing big but since it's a new bike and still under warranty, I wonder if the folks at Brompton might be induced to send me a free bottle of touch-up paint.

What do you think? Would it be cheeky of me to ask them for this?

Take a picture and send it to them. I don't see a downside...

chagzuki 03-14-13 08:44 AM

That's the least they could do. I'd expect a frame that'd been properly painted in the first place & therefore a replacement under warranty.

darukhan 03-14-13 10:00 AM

Quote:

Originally Posted by chagzuki (Post 15385400)
That's the least they could do. I'd expect a frame that'd been properly painted in the first place & therefore a replacement under warranty.

I agree, and I was going to post something similar.

Ekdog,
If the paint has "bubbled up", that's an indication of either poor surface preparation of the metal before the paint was applied, or rust (which I doubt it's rusting at this point). That said, while Brompton makes high quality, hand crafted bikes, you should call them out on this issue... take detailed photos of the problem areas and email them asking what they intend to do / recommend to do to fix the problem.

Ekdog 03-15-13 08:42 PM

Thanks for the replies. As you can see, the blemishes are quite small, but I think I'll take your advice and mention them to Brompton.

https://www.dropbox.com/s/v3ar6mriez...0Blemishes.jpg

fietsbob 03-16-13 12:50 AM

AFAIK, currently its powder coating, not paint.. might be a foreign object in the melted powder

touch up is ground , the same, powder, in lacquer, that dries.

jerrysimon 03-16-13 03:54 AM

My first Brompton had rub patches after three years where the cable runs touched the frame. For my second one I applied clear patches to protect the associated areas as soon as I purchased it. As one Brompton is Black and the other White, finding touch up paint is not a problem. An advantage of my Ti model of course is there is no paint on the frame extremities anyway :)

Jerry

Ekdog 03-16-13 03:12 PM

Quote:

Originally Posted by jerrysimon (Post 15393130)
My first Brompton had rub patches after three years where the cable runs touched the frame. For my second one I applied clear patches to protect the associated areas as soon as I purchased it. As one Brompton is Black and the other White, finding touch up paint is not a problem. An advantage of my Ti model of course is there is no paint on the frame extremities anyway :)

Jerry

I applied helicopter tape to all of the areas where the cables rub against the frame as soon as I got it home from the shop.

lucille 03-19-13 04:14 PM

Ohhh, nice colour, Ekdog! Will we see some more pics of the whole bike? Pretty please? ;-)

I would be complaining about the paint for sure. It's a brand new, high quality, expensive bike - there shouldn't be any problems with it. Bottle of touch-up paint is not quite enough, in my opinion.

Ekdog 03-19-13 04:32 PM

Quote:

Originally Posted by lucille (Post 15407175)
Ohhh, nice colour, Ekdog! Will we see some more pics of the whole bike? Pretty please? ;-)

I would be complaining about the paint for sure. It's a brand new, high quality, expensive bike - there shouldn't be any problems with it. Bottle of touch-up paint is not quite enough, in my opinion.

Yeah, I've got to get out and do some riding and take some pictures. I've been really busy of late.

Brompton turned me down on the paint. They said the blemishes are chips and implied I did it. :-( Oh, well...

lucille 03-19-13 05:51 PM

Quote:

Originally Posted by Ekdog (Post 15407246)
Yeah, I've got to get out and do some riding and take some pictures. I've been really busy of late.

Brompton turned me down on the paint. They said the blemishes are chips and implied I did it. :-( Oh, well...

Oh, that's not very nice! How many days have you had the bike? Tell them the shipping date, or ask the dealer to help you deal with them.

Ekdog 03-20-13 01:10 AM

Quote:

Originally Posted by lucille (Post 15407564)
Oh, that's not very nice! How many days have you had the bike? Tell them the shipping date, or ask the dealer to help you deal with them.

Well, to tell the truth, I'm not 100% sure I didn't cause the damage. I noticed it about a week after I took delivery of the bike. I think I'll just put out the 15 euros or whatever it is and buy the paint.

lucille 03-20-13 06:14 AM

Quote:

Originally Posted by Ekdog (Post 15408964)
Well, to tell the truth, I'm not 100% sure I didn't cause the damage. I noticed it about a week after I took delivery of the bike. I think I'll just put out the 15 euros or whatever it is and buy the paint.

:-(

ratdog 03-20-13 06:58 AM

To be honest, it looks like chipped paint to me also, unless you're talking about the area at the hinge that looks like you have tape over it.


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