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  1. #1
    Senior Member Still Pedaling's Avatar
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    Not too happy with this!

    One would think that a company like Brompton that produces such a fine and expensive product would be up and up on all what one should do to look after such an investment. I had emailed them wanting to find out how to properly clean and polish the bike and what products I should use. I told them that I was concerned that perhaps some products on the market might be harmful to the paint finish. I honestly figured that they would give me some insight as to how to clean the bike properly and what products to use and what products to stay away from. This is all they could respond with.

    "Hi Wayne

    Thank you for contacting us.

    Unfortunately we have not tested any cleaners or polishes for our bikes so I cannot confirm a good product for you.

    I am very sorry I couldn’t help further at this time.

    Kind Regards,
    Nikita Nolan - Sales Executive
    "

    I'm sorry, but that doesn't work for me at all. I have presented this same concern to all the car makers I have dealt with over the years and all have given me positive feed back. Brompton -- you have to do better than that. Maybe some of you might think this as a non necessary concern, but for me it is. You screw up the finish with an improper product and there goes your warranty. They couldn't even give me advice on the proper way to clean the blessed bike.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  2. #2
    aka Tom Reingold noglider's Avatar
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    Oh come on. Just clean your bike. If you want a bike-specific product, you can use Bike Lust or something like that. You're not going to void your warranty.
    You don't read my signature anyway, do you?

    Tom Reingold, noglider@pobox.com
    Residences: West Village, New York City and High Falls, NY
    Blogs: The Experienced Cyclist; noglider's ride blog

  3. #3
    Galveston County Texas 10 Wheels's Avatar
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    Fold it and take it in with you when you shower.

    One of the benefits of owning one.
    [SIZE=1][B]What I like about Texas[/B]
    http://www.youtube.com/watch?v=PGukLuXzH1E

    Set F1re To The Ra1n ( NY Night Rain Ride)
    http://www.youtube.com/watch?v=W7jfcWEkSrI

  4. #4
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by noglider View Post
    Oh come on. Just clean your bike. If you want a bike-specific product, you can use Bike Lust or something like that. You're not going to void your warranty.
    Maybe I did over react, but if they are in the bike business then, why didn't they at least recommend a product like what you are referring to. Bike Lust -- well I never heard of it until now, but i will get some. Thanks for that.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  5. #5
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by 10 Wheels View Post
    Fold it and take it in with you when you shower.

    One of the benefits of owning one.
    Will do .
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  6. #6
    aka Tom Reingold noglider's Avatar
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    But you can use anything such as Fantastik or Fabuloso. After cleaning, you could use some oil or wax.
    You don't read my signature anyway, do you?

    Tom Reingold, noglider@pobox.com
    Residences: West Village, New York City and High Falls, NY
    Blogs: The Experienced Cyclist; noglider's ride blog

  7. #7
    Senior Member RPK79's Avatar
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    Is this a joke?

  8. #8
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by RPK79 View Post
    Is this a joke?
    Why do you feel its a joke? Don't you think that looking after something properly is important? Sorry I'm not up on all the ins and outs of mechanics etc. like you might be, but I am concerned about how to properly look after something that cost me a lot of money. Is it wrong to ask? Good grief man. I don't need stupid sarcasm. Please keep it to yourself.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  9. #9
    lowlife bottom feeder BassNotBass's Avatar
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    Quote Originally Posted by Still Pedaling View Post
    ... why didn't they at least recommend a product like what you are referring to...
    Brompton plays no part in the quality control of a particular cleaning product so it's in their best interest to not endorse/recommend any.
    I plan on living forever... so far so good.

  10. #10
    aka Tom Reingold noglider's Avatar
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    I suspect RPK79 wasn't being sarcastic. I think there will be several people who are surprised that a simple cleaning task has led you down this path of incredulity.
    You don't read my signature anyway, do you?

    Tom Reingold, noglider@pobox.com
    Residences: West Village, New York City and High Falls, NY
    Blogs: The Experienced Cyclist; noglider's ride blog

  11. #11
    Senior Member smallwheeler's Avatar
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    Quote Originally Posted by Still Pedaling View Post
    Please keep it to yourself.
    your letter to brompton is pretty funny, wayne. i did laugh. you must be a fan of Chad Bradley's work. in the way of constructive criticism, i would suggest you include some element of the fantastic to the content of future letters you may write, it adds to the hilarity. here's a great example:


    "Dear Ikea,

    I love your furniture. I really do, it’s fantastic. When I get home from a hard day gritting the roads, I like nothing more than taking my shoes off and sitting down on one of your excellent sofas. They have made a big difference to my life. I used to come home and stand in front of the TV for hours on end, which was a real pain – literally!
    So imagine my surprise when I found a massive defect in one of your products – the two-seater Ektorp sofa. I was minding my own business watching Casualty when I felt a pound coin slide out of my trousers. I sprang to my feet, but the coin was nowhere to be seen. It had fallen down the back of the settee!
    I pulled the cushions off frantically, then thrust my hand down the thin gap, but I could not find my £1. Panicking, I took a deep breath and forced my head into the crevice. I was not prepared for the sight that greeted me.
    I looked down onto a sun-kissed city, teeming with thousands upon thousands of tiny people. Little buildings packed the landscape like sardines. Cars and buses sped along the toytown streets, each one screeching and honking in a miniature motorised rage. As I turned my head to take in the majesty of this secret world, I saw creations of such magnificence I nearly wept. A beautiful, ornate church on the banks of a winding river. A mighty arch stood proud at the end of a thick, tree-lined carriageway. A skeletal tower fashioned from dark steel, pointing, reaching to the heavens.

    It was then that I realised I was looking at Paris! That’s right – by some insane fluke, your sofa contained the entrance to a wormhole!
    Whether this is a manufacturing defect or a warehouse mix-up, one thing is clear – it is nothing short of reckless. Few people who delve into the depths of their sofa expect to be teleported 2,000 feet above the capital of France. You should look into this fault and stop it from happening again. Could you please send me some reassurance that you plan to do so?
    You’re not having my sofa back though. I’m really enjoying it.
    Yours sincerely,
    Chad Bradley"




  12. #12
    Senior Member RPK79's Avatar
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    Quote Originally Posted by noglider View Post
    I suspect RPK79 wasn't being sarcastic. I think there will be several people who are surprised that a simple cleaning task has led you down this path of incredulity.
    The whole thing is akin to calling a bicycle manufacturer to ask for recommendations on how best to apply the brakes when stopping or what the best pedaling technique is for the particular model you purchased.

  13. #13
    New usename ThorUSA brakemeister's Avatar
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    here ... to keep your Brommy happy
    http://www.bicycling.com/maintenance...hing-tips-pros

    I like simple green as it is not harmful to the enviroment, but works surprisingly well

    Another tip ... You can use spam cooking spray on the inside of the fenders and areas which gets real dirty/ muddy very easy. the cooking spray make the dirt not adhere ...

    Best Thor

  14. #14
    coprolite fietsbob's Avatar
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    So Hows the OCD counseling - therapy going , Wayne?

    White may not have been the best colour for you. ..

  15. #15
    Senior Member Still Pedaling's Avatar
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    Come on guys. Give me a break. I have been told by some, not here, that there is a right and wrong way to clean a bike. In all the years of owning a bike, all I used to do was wash it down and use a leaf blower to dry it. I was told that this is wrong because of driving moisture into areas that could trap the moisture and later cause damage etc. Hey I'm a novice with this and just wanted to know the right methods of cleaning the bike, a bike that is built very different from most. I thought that the techs at Brompton could shed some advise as to what I should do and the things I should avoid -- along with product suggestions. That's all. But I was disappointed that they couldn't have at least given me some cleaning pointers if nothing else.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  16. #16
    Senior Member smallwheeler's Avatar
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  17. #17
    New usename ThorUSA brakemeister's Avatar
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    Worst case scenario is a high pressure washer..... Drying it with a leafblower should not do any harm really...
    thor

  18. #18
    jur
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    Furniture polish such as MrSheen works surprisingly well. Keeps water beading off afterwards as well.

  19. #19
    coprolite fietsbob's Avatar
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    The Pro wrenches use soap and water and some brushes ,,

    Cross Racing pits, they have a spray nozzle ,
    not much water pressure , dont want to blow water in the bearings, just hose off the Mud , for the handover again,

    while the racer is going around gathering more Mud on the course.

  20. #20
    Senior Member goldfinch's Avatar
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    Windex.

  21. #21
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    Quote Originally Posted by Still Pedaling View Post
    Maybe I did over react, but if they are in the bike business then, why didn't they at least recommend a product like what you are referring to. Bike Lust -- well I never heard of it until now, but i will get some. Thanks for that.
    Still Pedaling - having read your posts, I would say that you already have some. I should know, as I do too.

  22. #22
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by smallwheeler View Post
    That couldn't possibly be your portrait -- could it?
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  23. #23
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by brakemeister View Post
    Worst case scenario is a high pressure washer..... Drying it with a leafblower should not do any harm really...
    thor
    That's reassuring. Perhaps I have been doing it right all along. Wish I could remember those who told me otherwise.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  24. #24
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by fietsbob View Post
    The Pro wrenches use soap and water and some brushes ,,

    Cross Racing pits, they have a spray nozzle ,
    not much water pressure , dont want to blow water in the bearings, just hose off the Mud , for the handover again,

    while the racer is going around gathering more Mud on the course.
    Funny you should mention that. There was a scene in the movie "Rising From Ashes" I saw last night of them washing a bike with what appeared soap and water. They even washed the rims that way -- minus the tires.

    Blowing water into the bearings is what I now remember being told. Thor mentioned that as long as I don't use pressurized water, but the leaf blower to dry it is fine.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

  25. #25
    Senior Member Still Pedaling's Avatar
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    Quote Originally Posted by goldfinch View Post
    Windex.
    Hmmm -- you didn't get that idea from the movie "My Big Fat Greek Wedding" did you?
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

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