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  1. #1
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    Dahon Curve d3 arrived with bent chainring

    Hi all,

    I won a dahon curve d3 on ebay advertised as brand new. It arrived in a beat up box with holes in it, no padding, scratches, scuffs, a very small dent in the top tube, and a bent chainring with a missing retaining screw. I can live with the cosmetic blemishes but the bent chainring, rendering the bike unrideable, is problematic. Of course, I'm going to notify the seller but I just wanted to ask you all advice on replacing the chainring. It's a 46t and bolted on with 5 phillips head fasteners. Can I just replace the chainring with a standard 46t? Do I need to pull the cranks to get the chainring changed?

    I'm just trying to figure out whether it is worth messing with or if I should just return the bike.

  2. #2
    Senior Member ThorUSA's Avatar
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    . It's a 46t and bolted on with 5 phillips head fasteners. ,,,,,

    hello sorry bout that....
    anyhow .. when you talk chainring do you mean the outer chainguard ? or the chainring with the teeth ? there are a. ouple different models out there
    some of them have replaceable chainrings... they have an allen bolt which holds the chainring on the cranks ..... and some of them have a one piece chainring and crank and a chainprotectore bolted with phillips bolts

    you can get rid of the protector and the bike will be fine, maybe lay it flat and get it straight as well

    best if you post a pic here and we can help much better

    thor
    Having fun selling Terns and Dahons for a living. My personal website is also my business website, same as my profile name, therefore no link given to follow forum rules.

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    Thanks for the reply Thor. I actually checked your store for the chainring before I posted. It is the chainring with teeth and not the plastic chain protector.

    bike damage 056.jpgbike damage 057.jpgbike damage 062.jpg

    I took a look at it again and it appears that the chainring is connected to the crank. The plastic chain protector is attached to the chainring with the 5 screws. I was hoping for an easy fix.
    Last edited by ichirensha; 05-14-14 at 06:30 PM. Reason: more info

  4. #4
    Senior Member smallwheeler's Avatar
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    Quote Originally Posted by ichirensha View Post
    Thanks for the reply Thor. I actually checked your store for the chainring before I posted. It is the chainring with teeth and not the plastic chain protector.

    bike damage 056.jpgbike damage 057.jpgbike damage 062.jpg

    I took a look at it again and it appears that the chainring is connected to the crank. The plastic chain protector is attached to the chainring with the 5 screws. I was hoping for an easy fix.
    return it.

  5. #5
    Senior Member ThorUSA's Avatar
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    Quote Originally Posted by smallwheeler View Post
    return it.
    well that is usually expensive ... the seller who hasnt packed the bike properly, for example no seatpost plug i will bet ,,, will sit on the money and claims that the buyer should not accepted the carton and fikes a report with fed ex or ups...

    better to get it fixed

    now one piece crankset/chainring ... u can get a new crank.... i dont know if i even have one
    how many teeth are on the sprocket ?
    if i do have one i make u a smokin deal .... less than half of wht it coat you tomreturn the bike.
    than unneed tomfigure in that anbike shop most likely have tomremove the crank for umbut its a quick fix for them

    sorry typos..big fingers and phone lol



    just seeing the pics.. thats not the end of the world... just put the chain on the teeth and than just tap it back with a rubber hammer or mallet take ur time and do it one little bit a time
    Having fun selling Terns and Dahons for a living. My personal website is also my business website, same as my profile name, therefore no link given to follow forum rules.

  6. #6
    Senior Member smallwheeler's Avatar
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    Quote Originally Posted by ThorUSA View Post
    if i do have one i make u a smokin deal .... less than half of wht it coat you tomreturn the bike.
    oh, really?

  7. #7
    Senior Member Still Pedaling's Avatar
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    I'm sorry about the bike. I've been burned a few times in the past buying on eBay. I know a lot of people use it and love it. I stay away other than getting info etc. I will never buy on eBay again. I hope you can get the seller to honor a return.
    "It's best to remain silent and be thought the fool, then to open your mouth and remove all doubt" -- Mark Twain

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    Thor, it's a 46 tooth chainring.
    Still Pedaling, I've about had it with ebay, too. In the past year or two I've had several issues; it's getting tiresome.

    Maybe I can upgrade the crankset to one with a removeable chainring.

    How involved and costly is it to change out a crankset??

  9. #9
    Senior Member bhchdh's Avatar
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    Sounds like the seller didn't pack the bike well enough. Return at seller's expense for full refund. There's a dispute process for this at ebay, and PayPal (ebay). Also, if you used a credit card, you can have your card company decline the payment to the seller if you contact them within 30 days.

    You may alternately have to deal with the shipping company, but based on my experience and your description, it sounds like they will point fingers at the seller's pack job, or in this case, lack thereof.

  11. #11
    Senior Member ThorUSA's Avatar
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    doesnt always seem to work ... I mean that "Walmart return at every cost mentality"
    The seller will have a signed delivery copy, and will say that the buyer could have refused the shipment, but did not make any note of it.
    Shipping a bike across the country will cost the buyer at least 75 bucks ....much more likely more... and what if the seller doesnt accept the bike ? wow now the buyer has to also pay the return freight ...

    same is true with calling credit card.... the seller will have a signed delivery note ....

    its an easy fix ... good links above
    Having fun selling Terns and Dahons for a living. My personal website is also my business website, same as my profile name, therefore no link given to follow forum rules.

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    Quote Originally Posted by ThorUSA View Post
    its an easy fix ... good links above
    advertised as brand new. It arrived in a beat up box with holes in it, no padding, scratches, scuffs, a very small dent in the top tube, and a bent chainring with a missing retaining screw.

    Unless QC at Dahon has fallen a lot lately, this bike did not arrive in "as-described" condition and buyer has legit ebay dispute issues.

    Seller can have a call tag issued for return postage.

    At the very least, buyer should see if seller will reimburse for replacement parts and install. If they are willing to do that, no harm no foul; if seller balks at making this right because they were idiots and didn't use packing material for a shipping a heavy object, I'd go through ebay/PayPal dispute resolution process.

  13. #13
    Senior Member bhkyte's Avatar
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    Hi I recieved a bike with a bent crank on ebay. I spoke to the seller and they gave me compensation towards a new crank. Saves both parties on postage costs. They may be able to claime postage insurance, or get blood from a stone.......
    Dual drive Mezzo (GOLD), Dual Drive Mezzo with bullbars (black), White Brompton thingy with Dahon Androes stem and bull bars. Birdie (old sytle) 7 speed. Downtube NS8. Birdie red.

  14. #14
    Senior Member smallwheeler's Avatar
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    Quote Originally Posted by mconlonx View Post
    advertised as brand new. It arrived in a beat up box with holes in it, no padding, scratches, scuffs, a very small dent in the top tube, and a bent chainring with a missing retaining screw.

    Unless QC at Dahon has fallen a lot lately, this bike did not arrive in "as-described" condition and buyer has legit ebay dispute issues...
    right.

    return it. return it.

    i'm assuming it's this one:

    sold as new but, also it was unboxed for the pics. not that that's a bad thing necessarily but, consider:

    seller doesn't know how to pack a bike - seller re-packed the bike sans all the packing material, etc. either way, the bike arrive damaged. return it. period.

    consider what violence must have been done to result in the listed damages - visualize the box being tossed off the back of a truck.

    you should also consider potential damage that may not be readily apparent. this is an aluminum bike. imagine compromised hinge assemblies and welds.

    return it.


  15. #15
    coprolite fietsbob's Avatar
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    Maybe a claim to file with the shipper .. UPS may help... if its direct from Asia , there are a lot of handling steps before It got to your door.

    contact the seller , maybe you can negotiate shipping just the crank/chainring Back . or pictures will do and nothing needs moving ..



    I sent closeup pictures of my Brompton folding pedal's small stress cracks and another pedal came in the post from the Manufacturer in London.

  16. #16
    PatronSaintOfDiscBrakes dynaryder's Avatar
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    Quote Originally Posted by ichirensha View Post
    a very small dent in the top tube,
    This would concern me more than a bent 'ring. Can we see a pic of this?

    How much do you like this bike,and how good of a deal was it? So far from what you've posted,I'm on the side of returning it.

    C'dale BBU('05 and '09)/Super Six/Hooligan8and 3,Kona Dew Deluxe,Novara Buzz/Safari,Surly Big Dummy,Marin Pt Reyes,Giant Defy 1,Schwinn DBX SuperSport/Qualifier,Brompton S6L,Dahon Speed Pro TT

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    Thanks for all the replies. It clearly wasn't packaged properly. As pointed out, I don't know what else might be wrong with it as it's unrideable. I'm going to try to return it. I've opened a dispute with ebay and contacted the seller; so far, with no response.

    Smallwheeler, you nailed it; that's the bike. I stupidly thought I could get a brand new $700 bike for $400. I entered into this knowing the seller has zero feedback but thought it was worth the gamble, also knowing that ebay has a money back guarantee

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    The last photo shows one of the nicks. Does it look touched up to you all? There are multiple other places with abrasion, knicks and scratches.

    Dynaryder, The dent is difficult to see and photo but you can definitely feel it. It is exactly where the big hole in the box is in the second picture, a little to the left and below the white stripe.

    bike damage 064.jpgbike damage 065.jpgbike damage 066.jpgbike damage 2 001.jpg
    Last edited by ichirensha; 05-15-14 at 07:12 PM.

  19. #19
    Senior Member ThorUSA's Avatar
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    Quote Originally Posted by ichirensha View Post
    The last photo shows one of the nicks. Does it look touched up to you all? There are multiple other places with abrasion, knicks and scratches.

    Dynaryder, The dent is difficult to see and photo but you can definitely feel it. It is exactly where the big hole in the box is in the second picture, a little to the left and below the white stripe.

    bike damage 064.jpgbike damage 065.jpgbike damage 066.jpgbike damage 2 001.jpg
    well obviously clueless when he packed it
    you paid 400 for it including shipping ?
    a new one is 700 ....

    i would contact the seller and ask what he can do... but consider that he already lost half the value of the bike , considering 50 tom75 dlr shipping ...

    more important is that the latch inthe frame wasnt protected at all and might be bend and hence not save to ride...
    shoot us a pic of that part so we can see if the adjuster arm is bend ...

    the chainring and the small scratch is 5 minutes work and I wouldnt keep it if it would be my personal bike ... we havent seen the dent yet, but reading between the lines its small and when used there will be more down the road ... again the bike was half price...

    if the latch is bend, one could get a new one, but than it starts to get expensive and more and more aggravating especially as you didnt buy a 4 year old one but advertised new one.

    i am still on the edge.... but i would file a claim with paypal.... ebay claims are almost worrthless paypal has much more bite ....

    the seller cannot file claim with the shipper when the recipient signed.... (well you can, but even if you do over 100 grand with ups a year its almost worthless, and thsi seller has absolutely no idea what he is doing anyhow )
    Having fun selling Terns and Dahons for a living. My personal website is also my business website, same as my profile name, therefore no link given to follow forum rules.

  20. #20
    Senior Member smallwheeler's Avatar
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    Quote Originally Posted by ichirensha View Post
    Thanks for all the replies. It clearly wasn't packaged properly. As pointed out, I don't know what else might be wrong with it as it's unrideable. I'm going to try to return it. I've opened a dispute with ebay and contacted the seller; so far, with no response.

    Smallwheeler, you nailed it; that's the bike. I stupidly thought I could get a brand new $700 bike for $400. I entered into this knowing the seller has zero feedback but thought it was worth the gamble, also knowing that ebay has a money back guarantee
    it wasn't stupid. it's possible to find good deals with good sellers. happens all the time.

    don't worry. you will get your money back. you will be asked by ebay to return the bike with delivery confirmation (ebay may offer to pay the return shipping). once it's returned, the seller must refund you. if the seller doesnt respond, ebay will refund you and hit the seller's paypal account with a bill for 435.00

    i know all this because the same thing happened to me.

    edit:

    this is in no way acceptable:

    Last edited by smallwheeler; 05-15-14 at 08:20 PM.

  21. #21
    PatronSaintOfDiscBrakes dynaryder's Avatar
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    ^^^This is why I'm leery of folks who charge super low shipping rates on bikes. FedEx picked up is around $70+,and most shops charge $75+ for boxing. The majority of issues I've had from eBay bikes are from bad pack jobs.

    C'dale BBU('05 and '09)/Super Six/Hooligan8and 3,Kona Dew Deluxe,Novara Buzz/Safari,Surly Big Dummy,Marin Pt Reyes,Giant Defy 1,Schwinn DBX SuperSport/Qualifier,Brompton S6L,Dahon Speed Pro TT

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    Just an update...The seller agreed to a refund once it's shipped back. UPS picked up the bike today. It's a shame that such a pretty bike, at such a good price, was damaged. I think I'll wait for the newer Downtube mini or pick up a nice folding bike when I travel to China next year. I don't need a folder right now, just want one.

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