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Old 02-06-06, 06:52 AM   #1
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Wireless networking

Ok, I'm not an idiot- I used to have a wireless network at my old place, and now that I've moved, Comcast is refusing to let me do my own wireless network- they say they MUST do it because it may get installed incorrectly, and on top of that, they said that they are going to charge me 30 bucks to put together my wireless network. I am wondering if I am just that clueless, or is it as hard as they claim it is. Has it changed? Is there more to it?

What I did before was:

1. Get modem and software for installing.

2. Install software onto laptop and desktop. Set password.

3. Turn on modem.

Wireless is activated.

Please tell me I'm not out of my mind. My laptop is wireless. It's not rocket science. Is it? I'm wanting to cancel the Comcast altogether and set it up myself, but if something changed from a year ago, let me know, and I'll just let the con artists come out to my apartment and connect it up.

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Old 02-06-06, 07:09 AM   #2
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- IMHO, you are being scammed by Comcast if they're telling you that they have to do work on your PC... there should be nothing more involved than a DHCP request from your router via their data line (and/or modem)... of course, it all depends on how things are set up...

- your wireless router should have a Web-based interface (i browse to mine via 192.168.1.1)... after entering the admin/password pair, you should be able to set up your own network and set WEP passwords (so neighbors in the apartment next door, house across the street, or strangers in a car can't browse off your data stream)...

- that said, i do not have Comcast... down here it's Brighthouse... i also don't use the cable company...

- perhaps you misunderstood the nature of the charge as explained by the non-techie on the Comcast line... the install charge could be sending out a tech to put in a special 'data' line for cable at your outside junction?
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Old 02-06-06, 08:47 AM   #3
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Nope. They said that they needed to come and setup my wireless, since they said I could make a mistake with the wireless setup. It's just weird.... like they couldn't even send me the stuff in the mail. They said they don't typically do that, yet that's exactly what Comcast did when I lived in Chicago. They sent everything in the mail, then I set up my wireless on my own. It wasn't even that serious.

Is it possible for me to get my own wireless router and just bypass Comcast altogether?

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Old 02-06-06, 10:14 AM   #4
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I'm no expert, but it shouldn't be that hard. With VZ DSL, I just plugged the router into the modem and it worked. For Rogers cable, I had to configure the router to clone the MAC address of the computer that was first used to connect to the cable modem. Do a search of how to setup wireless on Comcast's network in VA and you should find some tips to help you. Don't forget to setup the WEP/WPA security stuff after you're done.
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Old 02-06-06, 10:19 AM   #5
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Do you have an ethernet port on the laptop? With difficult phone-companies, I don't tell them anything about what I'm gonna do other than just plugging my computer directly into the modem. I get that working on the wired ethernet first, then remove the computer and plug in the router into the modem. Routers are pretty transparent and ComCast can't tell what you've got hooked up to their line.
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Old 02-06-06, 10:51 AM   #6
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My speculation is that they want to get at least basic security set up, so that your neighbors can't do a no-brainer connection to your router and mooch your Comcast connection for free. To Comcast, that would be like owning a buffet where three or four people are sharing one all-you-can-eat... cuts down on the number of paying customers
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Old 02-06-06, 11:14 AM   #7
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Comcast sux, case closed
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Old 02-06-06, 11:37 AM   #8
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- whew! just came back from a quick 20-miler (having a tuna taco right now)...

[munch, munch]

:-)

- i would think you could do the setup yourself (i'm sure you have more than a modicum of experience here)... just get the basic modem, then plug the connection into your router (or use NAT on your PC; under Linux, Network Address Translation is called IP masquerading)...

- i would also think that Comcast will be charging customers for any wireless equipment too! (like they do w/PVRs, etc.), so best to get the cheapest, fastest connection with a minimum of their equipment, then just pop over to MicroCenter (the Geek Mecca) for a wireless router... MicroCenter is off Nutley on Rt. 50 - loved that place!

- down here, the best deal is Verizon: 2Mbps/868Kbps w/free wireless modem/router for $29 a month - although some folks like the bundle deals from Brighthouse at $99 for digital cable/Internet/long-distance phone...

- i'm just waiting for fiber-to-the-curb - 55Mbps!
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Old 02-06-06, 12:27 PM   #9
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Quote:
Originally Posted by koffee brown
Nope. They said that they needed to come and setup my wireless, since they said I could make a mistake with the wireless setup. It's just weird.... like they couldn't even send me the stuff in the mail. They said they don't typically do that, yet that's exactly what Comcast did when I lived in Chicago. They sent everything in the mail, then I set up my wireless on my own. It wasn't even that serious.

Is it possible for me to get my own wireless router and just bypass Comcast altogether?

Koffee
Comcast is ripping you off. Tell them you've changed your mind and won't be going wireless. Then, set it up yourself and see if they even notice. How could they? Their end of the deal ends at the modem. Whatever you do after that is your business. If you make a mistake, how does that affect them? You are the one without internet access, they still get paid.
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Old 02-06-06, 12:29 PM   #10
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Quote:
Originally Posted by mechBgon
My speculation is that they want to get at least basic security set up, so that your neighbors can't do a no-brainer connection to your router and mooch your Comcast connection for free. To Comcast, that would be like owning a buffet where three or four people are sharing one all-you-can-eat... cuts down on the number of paying customers
They must think Koffee is some slacker college kid whose buddies all want free internet.
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Old 02-06-06, 08:57 PM   #11
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Quote:
Originally Posted by bbattle
Then, set it up yourself and see if they even notice. How could they?
Uh, the difference in MAC addresses comes to mind as a likely way. Of course, most routers can spoof any given MAC address on demand, so that could be a workaround.

Bigger picture: is wireless strictly necessary here, koffee? What about just plugging in via cable, disabling the wireless capability, and waving bye to the whole issue? I know if I had Comcast, I'd stick with straight wired connections. But I'm crazy like that
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Old 02-06-06, 09:43 PM   #12
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I would get them to do a regular install...just don't let them see the router.

Once that's all done, then install the router.

I used comcast in the past, and they are pretty much a-holes when it comes to routers on their networks. My bet is they want to go in to do the initial setup on the computer, just to be sure it's working when they leave.

So just let them do the install without the router, then go and patch your router in after they leave.
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Old 02-06-06, 09:51 PM   #13
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I didn't get time to peruse the boards, but this place has been a resource for ISP's, etc

http://www.dslreports.com/overview?v=r&state=VA
http://www.dslreports.com/forum/comcast
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Old 02-07-06, 04:52 AM   #14
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They tried doing the same thing to me. I just hid the router and had them hook it up singularly. After they left, I plugged in the router.
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