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Old 02-06-06, 05:09 PM   #1
Taerom
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I hate my computer!

Seriously, I am getting so pissed off now. Acer blows! Do not buy any computer products from Acer! Since I bought the computer in August of 2005, I have had several problems with it.

The first problem was the DVD-Rom/CD-RW drive. When I first got the computer, I couldn't get it to read a CD. I thought it was a problem with the drivers, so I installed updated ones. Still not working. So I took the thing out of the computer and heard something rattling around inside the drive. I opened up the CD tray, tipped it up-side-down, and a tiny little chip fell out of it. All the contacts on one side of the chip were mishapen and too short. WTF! Now, it isn't really Acer's fault that the drive wasn't assembled properly, but they should still have tested the thing out or used a better quality drive in the first place. The drive still plays DVDs just fine, but I had to buy a new drive to play CDs.

Here's the most recent problem I've had with it. I recently bought Half Life 2 so that I could play Counter Strike: Source. Not suprisingly, the game ran extremely slowly using the stock integrated Intel Graphics Media Accelerator 900. I figured I'd just buy a mid-range video card and my problems would be solved. When I purchased the computer, it said it came with a PCI-Express expansion slot along with the 3 PCI's. Today, just to be positive before I purchased a video card, I opened up the PC and found out that the PCIe was a 1x. At the time when I purchased the computer, I didn't know the difference between PCIe slots, I figured they were all the same. I seriously doubt that I can find a good 1x PCIe video card, so my only alternative is to go with a PCI card. Do any of you more knowledgeable people think a PCI card will work well for a game like Counter Strike: Source?

Another problem I have is the monitor I got with the PC. It is a 17" LCD built by Acer. I know it's not the highest quality monitor, as I only paid $220 for it, but it still should not be this bad. The monitor has a terrible problem with image persistence. That is similar to screen burn with a CRT monitor, except that it is not permanent. Leaving the monitor off for a few hours usually helps, but it is still annoying as heck.

None of these problems would've been that bad if I could've gotten some decent customer service. However, I could not get in contact with Acer. I called every single phone number I could find, and the only one that sounded like it might help cost $35 for the call. They didn't respond to any of my emails either. Their website wouldn't even let me register the computer so I could use my 90 day warranty to get a new CD drive.

Right now, I'm kinda wishing I had gone with a Dell. I thought Dells were a rip-off, but at least they work and you get good customer service.

Well, that's enough babbling and ranting from me.
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Old 02-06-06, 06:11 PM   #2
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Thats why you if you're () to buy a pre-fabbed computer of any type you're even a ()() for not purchasing the 3 year parts and warranty and labor for an additional 200 bucks.
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Old 02-06-06, 06:19 PM   #3
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I thought ACER was BenQ now...where did you buy this piece of desktop power?
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Old 02-06-06, 06:25 PM   #4
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TigerDirect.com - I think they've gotten some bad reviews, but I didn't have any problems with them.
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Old 02-06-06, 06:30 PM   #5
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Some ACER stuff is absolute crap and yet other stuff seems almost bullet proof. Very hit and miss
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Old 02-06-06, 06:59 PM   #6
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obligatory mac plug...
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Old 02-06-06, 07:14 PM   #7
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Yeah, don't buy PCI graphics...seriously, it may have tons of video ram, but the processing is so crippled by the PCI bus speed.

I'd say to find out if you can drop a different motherboard in it, one that supports what you want. You can get some nice NForce3 boards for about $60, and an Nforce4 board for around $90. Add in the price of a video card, and have at it.

That's the downside to buying mass-produced computers...they don't cater to gamers, only to joe sixpack and co. Too few of them have AGP or PCI-E x16 slots, and many of them are designed is such a way that the case itself won't take an upgraded motherboard unless it came from the system builder.
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Old 02-06-06, 07:21 PM   #8
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Quote:
Originally Posted by TRaffic Jammer
I thought ACER was BenQ now...where did you buy this piece of desktop power?
BenQ!!!!!!!!!!!!!!!!!!!!!!!!!11111!!!! AHHH so that's why I can't burn any DVD's on my comp
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Old 02-06-06, 08:28 PM   #9
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Quote:
Originally Posted by catatonic
Yeah, don't buy PCI graphics...seriously, it may have tons of video ram, but the processing is so crippled by the PCI bus speed.

I'd say to find out if you can drop a different motherboard in it, one that supports what you want. You can get some nice NForce3 boards for about $60, and an Nforce4 board for around $90. Add in the price of a video card, and have at it.

That's the downside to buying mass-produced computers...they don't cater to gamers, only to joe sixpack and co. Too few of them have AGP or PCI-E x16 slots, and many of them are designed is such a way that the case itself won't take an upgraded motherboard unless it came from the system builder.
Yeah, I started looking at PCI video cards and decided I didn't want to go that route. Now I'm looking into a new motherboard. After looking at a lot of boards in my price range, I'm afraid I might need to get a new, more compatible case too. This is getting ridiculous, I just wanted to play CS:Source, and I'm gonna have to pay like $200 upgrading. I wanted to build my own computer over the summer, but by the time I got around to thinking about getting a computer, it was two weeks before school started, not enough time for me to build my own.
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Old 02-06-06, 09:17 PM   #10
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If you buy a new motherboard, get a new WindowsXP license and CD. A word to the wise there, and not just from the legality angle either... you might be up against SLP.

What I would do, is do a full restore of Windows to factory condition, update it at Windows Update, and sell the darn thing whole. Then I'd build the 'puter of my dreams

Another option would be to download a free 180-day trial of WinXP Pro x64 Edition (I assume any new system you build, you're going to use a 64-bit CPU). Plays HalfLife2 fine, leaves you time to save up for a WinXP license. But driver support for scanners, printers, stuff like that may be a headache with x64 Edition, if that matters.
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Old 02-06-06, 09:26 PM   #11
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Oh, and

Quote:
Right now, I'm kinda wishing I had gone with a Dell. I thought Dells were a rip-off, but at least they work and you get good customer service.
FYI, Dell has plenty of crippled systems with no AGP or PCI-Express x16 slots, too. It pays to do your research regarding video-card expansion capabilities, and anymore the system's power supply and cooling should be looked at as well, due to the demands of upper-end video cards these days.
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Old 02-06-06, 09:38 PM   #12
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www.sharkyextreme.com is known for having decent system build guides, all sorted by price range.

Note that their pricing is the full shebang...monitor, keyboard, mouse, windows, wtc all tied in. So they do show how to get a full entry level gaming kit for about a grand.

If you already have the monitor and such, just pick the parts you want and see how much it is.

Oh, and you can get decent cases for about $40-50 at www.newegg.com.
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Old 02-06-06, 09:52 PM   #13
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I'm fond of the Antec SLK3000-B, if a nominee is required. No PSU included, but you can get it as the SLK3800-B with an Antec SmartPower 400W unit. Either way, it comes with a three-speed 120mm exhaust fan (good) that runs very quietly on low speed, tons of drive capacity, full-sized ATX... these are a younger cousin to the SLK3700AMB that's in my newbie guide. I got one for my better system, no regrets.

Well, I must go... got to play FarCry on Thunder until my eyeballs fall out
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Old 02-06-06, 10:56 PM   #14
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Anybody that is buying a pre-fabbed computer, should not be pointed towards a buggy, beta, non-supported version of Windows or Linux and Sadly even though i think 64 is now RTM it is far from RTM as it is extremely buggy and lacks about as much hardware support as Linux

If you get a prefabbed computer just go the extra mile and get the 3 year parts and labor warranty. I swear, Gateway 750 P3, best little machine. I have over the course of the 3 years I owned it literally replaced every single piece on that machine for free because of that warranty.
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Old 02-06-06, 11:27 PM   #15
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You have to understand that I am a poor college student. I have to start paying rent on my house every month now, plus some tuition, and bike stuff, etc... I am definately not going to get a whole new system. In fact, I might just say screw it, and not buy anything at all. The only reason I would need to upgrade is to play CS:Source. If I can survive until the snow melts and I can get back on my bike, I won't even be playing too many video games.
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Old 02-08-06, 01:58 PM   #16
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Old 02-08-06, 02:57 PM   #17
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Yeah, I decided not to buy anything. Everything else on my computer runs fine, so I'll just hold off on the CS:S until I can get some extra money. Upgrading at this point would be a waste of money for me.
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Old 02-08-06, 03:02 PM   #18
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Yeah and if you ever feel bnad about what you have remember that I have an
AMD XP 1800 (1.53ghz 256 cache) 1.5GB of ram This compuyter is easily 3-4 years old easily. If you can find out when the xp 1800 and 1500 chips first got released then add 6-9 months and you'll have the approximate age of this system. Still waiting for time, technology and money to build a replacement system.
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