When I was hired at my current workplace, my purpose and expectation was to spend much of my day inside the clean room (where all manufacturing takes place) maintaining machines, primarily preventative maintenance. Well, it never really took off that way...
I go in the clean room probably about once a week, and the production manager ends up maintaining everything. I never got much of an introduction to the clean room, and nobody has much time to show me the workings of the clean room.
What's ended up happening is that the engineers have been using me for other things instead. Basically our engineer dept. is swamped with projects, we are in way over our head and are one man short. So, they've been putting a lot of pressure on me to get things done for them. This might be paperwork, solidworks stuff, and most important; making stuff. I spend 75% of my day in the shop making replacement parts for the clean room, making prototype products, or making fixtures for production use.
Well today I overheard a conversation between the production manager and an engineer. Basically, the manager was saying she is getting frustrated with me and my lack of presence, lack of anything related to me being in the clean room. She said that she thinks if I want to stay employed, that I need to do my job, step up to my role, etc.
When something isn't working right in the clean room though, she will never tell me. If I ask, she says everything is fine. Instead she just finds her favorite engineer to fix whatever it is. When that engineer came back today from a 2 day seminar, she had a page long list of things that have not been working right for those 2 days. SHe could have told me, and I could have fixed that stuff very easily, if I had known of course.
The engineers are giving me positive feedback regarding what I do for them, so I know they're happy. I feel like I am being tugged in two directions right now. The engineers are putting more and more pressure on me, in the form of large projects with upcoming due dates. Yet all the while, this manager expects me to be in the clean room for a lot of time. I have a list of preventative maintenance procedures to follow, some of which is weekly, monthly, etc., which I do. BUt she wants more, she wants me to be in there doing every little thing it seems, EVERYTHING. A bolt on a table is loose, a battery needs replacement, they need a new sticker for something. I don't mind fixing things, but there is no way I can stand in there waiting for something to go wrong, AND meet my deadlines at the same time.
It's bothering me that I have two very different expectations. THis lady expected me to be in the clean room all day when I was hired, but the office expected me to be in there only a little bit, and help out with engineering tasks. How can I satisfy both parties?