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Old 08-31-07, 08:50 AM   #1
dragracer
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So I took my car in for a routine...

...timing belt replacement Tuesday. I go to pick it up Wed. and it now has a terrible vibration. They agree that it's not right so they keep it another day. Go to get it yesterday and the vibration is fixed but now it has a loud "clunk" when you start it(and shut it off). They decide it's a bad motor mount. They will ask the boss about what they will do about it in the morning and call me. I take the car and drive it home. It dies at almost every stoplight/sign I stop at. Took it back this morning and told them I could not drive it like this. What will be wrong next time? SO FRUSTRATED!!! Not that getting mad is going to fix anything, but I am so pissed off right now.

Thank you for listening and have a nice day.

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Old 08-31-07, 08:55 AM   #2
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...timing belt replacement Tuesday. I go to pick it up Wed. and it now has a terrible vibration. They agree that it's not right so they keep it another day. Go to get it yesterday and the vibration is fixed but now it has a loud "clunk" when you start it(and shut it off). They decide it's a bad motor mount. They will ask the boss about what they will do about it in the morning and call me. I take the car and drive it home. It dies at almost every stoplight/sign I stop at. Took it back this morning and told them I could not drive it like this. What will be wrong next time? SO FRUSTRATED!!! Not that getting mad is going to fix anything, but I am so pissed off right now.

Thank you for listening and have a nice day.
If it started right after you got it back, you may have a case in forcing them to fix it free of charge. Just sayin'
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Old 08-31-07, 08:55 AM   #3
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Perhaps when they did the timing belt they screwed up the timing to get rid of the vibration and now it's still not firing right at idle? Gas/air mixture right?

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OH nevermind what I'm saying. They should be able to fix it. Just make sure that you stick to the original guy who KNEW the car was not acting wrong when you brought it in. And get it in writing.
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Old 08-31-07, 08:56 AM   #4
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Get them to sign up here and get hooked on Foo, then I will ban them for you. Best I can offer. Sorry about the car. Hope it all works out okay.
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Old 08-31-07, 08:59 AM   #5
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Perhaps when they did the timing belt they screwed up the timing to get rid of the vibration and now it's still not firing right at idle? Gas/air mixture right?
Well, last year at Targa the Honda was idling rough, sitting at 500rpm and surging all the way to almost 1200rpm. It was the timing, I think, but I'm not sure exactly what caused it as I wasn't there at the time.
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Old 08-31-07, 09:00 AM   #6
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Get them to sign up here and get hooked on Foo, then I will ban them for you. Best I can offer. Sorry about the car. Hope it all works out okay.
Yeah, you GO, JSHARR!! You're so frikken badass!
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Old 08-31-07, 09:06 AM   #7
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Get them to sign up here and get hooked on Foo, then I will ban them for you. ......
Kick Ass!!

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If it started right after you got it back, you may have a case in forcing them to fix it free of charge. Just sayin'
There was absolutely nothing wrong with the car when I dropped it off Tuesday. While doing the routine timing belt replacement they created three other issues. When my wife heard this last clunking noise she about threw a fit. They have it now and they said they will "take care of it". I can only image what they will frigg up this time.

Needless to say, I WILL NOT be taking my car back to this particular stealership for any future service work.

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Old 08-31-07, 11:39 AM   #8
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yeah, we have a dodge dealership here... i used to work in their parts department. i knew all of the mechanics there. i wouldn't let em take care of a mouse, much less touch anything under the hood of the truck. for the few factory recalls i had, i drove 1/2 hour to our sister city's dealership, so someone with a lick of god4mmed sense could handle it.

i'd say you need to start getting something in writing before they need to 'fix everything' on the car and send you a bill for it. you might also want to consider another city's dealership for future factory repair work or find a reputable garage that can handle it.
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Old 08-31-07, 11:40 AM   #9
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Sounds like the timing is off. I bet before they took the timing belt of they did not set the engine to top dead center.
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Old 08-31-07, 12:14 PM   #10
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I've been working on all my own cars(and other people's cars) over 30 years. The "ISSUES" I am dealing with is a wee bit more than the timing being off.
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Old 08-31-07, 12:52 PM   #11
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Motor mounts will also clunk if you put the car into gear or shift gears.

I've never heard of a motor mount clunck ONLY upon starting and stopping the engine.
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Old 08-31-07, 01:15 PM   #12
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Ditto about the mount, it'll cause more trouble than just at startup/shutdown if it's bad. Is it an interference engine?
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Old 08-31-07, 01:41 PM   #13
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I've been working on all my own cars(and other people's cars) over 30 years. The "ISSUES" I am dealing with is a wee bit more than the timing being off.
What car is this?
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Old 08-31-07, 01:41 PM   #14
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Check engine light on?

You have the ability to pull the codes off it?

Could it that a sensor wasn't plugged back in when they disassembled down things to get to the timing belt?

Does the shop book say to loosen/remove the (whatever position) motor mount in order to get to the timing belt on that model? A tech not torquing back down a couple motor mount bolts could cause a clanking.

Just thinking out loud...
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Old 08-31-07, 01:53 PM   #15
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Check engine light on?

You have the ability to pull the codes off it?

Could it that a sensor wasn't plugged back in when they disassembled down things to get to the timing belt?

Does the shop book say to loosen/remove the (whatever position) motor mount in order to get to the timing belt on that model? A tech not torquing back down a couple motor mount bolts could cause a clanking.

Just thinking out loud...
Smartest responses yet to this thread. Those are the two most logical reasons. Some cars require the motor to be raised to get at the belt.
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Old 08-31-07, 01:59 PM   #16
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Motor mounts will also clunk if you put the car into gear or shift gears.

I've never heard of a motor mount clunck ONLY upon starting and stopping the engine.
Yes, it makes other noise too. NOT just when you start/stop it. They confirmed it was a broken motor mount. Now I'm just hoping they fix it....since there was nothing wrong with it when I took the car it to be serviced.

I can guarantee you if they try to make me pay ANY part of a motor mount replacement, I will take it somewhere else or just do it myself. I WILL NOT give them another penny.

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Old 08-31-07, 02:01 PM   #17
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What car is this?
2001 Accord
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Old 08-31-07, 02:21 PM   #18
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I can guarantee you if they try to make me pay ANY part of a motor mount replacement, I will take it somewhere else or just do it myself. I WILL NOT give them another penny.
You may as well save time and heartache and go get the part and do it yourself. No way the dealer is going to eat it on that job. But I suppose there's always a first time.

And another tip...(one you would probably consider on your own if you're going to do this yourself but what the heck) depending on how much exposure to the elements that car gets (I know 7 years isn't THAT old, but, just sayin), and the overall condition of the bolts for the said motor mount...get new bolts too. Don't learn the hard way like I did once. (snap!)
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Old 08-31-07, 02:54 PM   #19
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I'd also look into the vacuum hoses. Maybe they forgot to plug one back in.

I'd also look into the lining up of the cam gears. If they skipped a tooth when putting the timing belt back on it could create a problem similar to what you're having since the timing would be off a few degrees.

Good luck! I hope they fix it! Just make sure they don't charge you for their mistakes. Also, keep a log of all that happened before and after the "repair" just in case you need to go to small claims court.
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Old 08-31-07, 03:11 PM   #20
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......., keep a log of all that happened before and after the "repair" just in case you need to go to small claims court.
I stayed up until 11:00 last night writing(typing) it all down.
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Old 08-31-07, 04:36 PM   #21
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2001 Accord
Check your fast idle valve. Is it surging when idling like I described earlier?
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Old 09-19-07, 07:44 AM   #22
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So the saga continues. Car is back in the shop again.

Have not been charged anything over and above the cost of the timing belt replacement, but I have had my car back in the shop three times now. It still dies occasionally. It died in traffic this last weekend. The damn thing is dangerous. I am just about at my wits end. I'm so frustrated and pissed off that I don't know what to do if they don't get it fixed this time. There was absolutely nothing wrong with the car when I took it in. A timing belt is routine maintenance for krist sake! It's never been the same since I dropped it off the first time. Sorry, nothing ya'll can do....just venting.
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Old 09-19-07, 07:50 AM   #23
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Has the EGR valve been checked? I had an EGR valve sticking once and the thing ran like crap and died all the time. Just a thought. Also if you stand across the street from the shop and do this anytime you see a technician, it may help.
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Old 09-19-07, 07:52 AM   #24
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Sounds like the timing is off. I bet before they took the timing belt of they did not set the engine to top dead center.

That is why you always want to do your own work on your own car. Nobody else will do as good of a job as you will.
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Old 09-19-07, 07:55 AM   #25
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...you always want to do your own work on your own car. Nobody else will do as good of a job as you will.
+ 1,000,000,000

I'd still be doing all my own work if it weren't for that pesky stroke I had in Jan '05.
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