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Old 01-13-08, 12:34 PM   #1
Portis
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Free Maytag Neptune

No not spam, i am looking for info. We have family who has offered to give us a Maytag Neptune washer dryer set for free. They upgraded mainly because they found out there was a class action suit involving the Neptune and it's terrible reliability record.

The set is in great shape and it is probably 4 years old. Our current set is older technology top loading which isn't as energy efficient although they work great still. They are about 11 years old. Anyone have this model and is the washer as bad as all of the stuff i am reading online?
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Old 01-13-08, 01:03 PM   #2
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When we returned to the US we bought an early model - nothing but trouble (this was in 2000). The washer door seal did not work correctly, and had regular mold problems, the washer did not drain correctly, the dryer bearings went out 3 different times - like I said, the Maytag repairman was pretty busy with us. There was a class action law suit over the washer door seal problems, so hopefully the newer ones have had that fixed. Check out consumer reports in your local library - they aren't such big fans of these things either.

When we sold that house, the washer and dryer went with - we were very relieved. I don't understand why Maytag had so much trouble with this design - it's how washers in Europe work, so it's not like it's really all that new.

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Old 01-13-08, 01:47 PM   #3
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I think it's because of how the cylinder inside is tilted at an angle. I've got the bottom of the line Kenmore front loader model, and I've used the really nice Kenmore at a friend's house. I've also used the Neptune. I think it encourages mold growth because of how the water can sit and pool.

Sorry, I wish I had more technical reasons to give, but after using Kenmores and the Neptune I'm not surprised somehow at the problems. Portis, do you have the space to store your old ones? You could try the Neptune out. The worst thing that could happen is that you hate it and go back to using your old ones. It will use less water and electricity than your old ones for sure. The delicate cycle is far gentler than any top loader so you can wash some dry clean only items and save money there. You can also wash a lot of stuff that you'd normally have to take to the laundromat because of size.
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Old 01-13-08, 03:12 PM   #4
mrbubl
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We have the Maytag NEPTUNE when it did not have all of the electronic stuff, manual timer and dials. We had one problem with the PCB (I know, who would have ever thunk a washing machine had a PCB) that was replaced under warranty and the front seal replaced under warranty too. I had one problem with the pump and replaced that meself and still blowin and goin.

If it is FREE and better than what you have, GFI.

BTW____stay far away from LG front loaders from Lowes HD, terrible and they don't care.
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Old 01-13-08, 04:10 PM   #5
Portis
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Maybe i otta put keep my original washer, bring in the new washer and dryer and increase production. It would be easy to split the water lines in two and i wouldn't want to mess with wiring up two dryers. Heck i might even make the wife happy in the process. We would have our own little laundromat.
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Old 01-13-08, 04:56 PM   #6
glenng
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We have a Neptune that I purchased new in 98. 2 loads a day Zero problems knock on wood.
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Old 01-13-08, 05:06 PM   #7
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We've got the Neptune set, got it when it went to the digital display sometime in '02 or '03 I think. Just about a load a day and no mechanical problems. We did get the mold around the rubber washer seal after a couple years, after it was out of warranty of course. I bought a new seal and installed it. Now when we are done washing, we don't close the washer door all the way as that is what keeps the seal wet and supports mold growth. No problems otherwise.

I'd say take it since it's free and if something goes wrong, trash it.
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Old 01-13-08, 06:14 PM   #8
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Quote:
Originally Posted by JF1 View Post
Now when we are done washing, we don't close the washer door all the way as that is what keeps the seal wet and supports mold growth.
IMO, that's a good practice for any front loading washer.
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