I work at a large US company (tho I'm not based in USA nor am I a US-resident). I work a 9-10 hour day, my counterparts in America work 8-9 hours (this is for regular days, quite often we work more hours than this). Monday-Friday plus additional support work out of hours, including weekends.
An email went out earlier this year saying "we are taking part in out of hours coverage" *ie: scheduled hours as opposed to "lets see who we can call tonight"). For example we are required to work monday to thursday and friday to sunday patterns for emergency work, and for this we get compensated half day in lieu (which I think is crap especially since we will get called all the time).
Anyway, another email went out recently saying we must document the out of hours work we've done, including such things as emergencies, general enquiries, and scheduled maintenance.
I dont agree with any of that. It's bad enough we have to participate (it was an order, no option to participate or not) but now they want us to do work on top of emergencies? It's just like working not additional hours, but additional days. And for that you have half day off in lieu. Furthermore, if you have a full day off as planned vacation, and your off-hours work falls on such a vacation, you get a full day in lieu (ie, half day for your original out-of-hours coverage plus another half day for the full day vacation you took - ps: YES I double checked that and YES you read that right).
Well that's just crazy. Anyway, I noticed quite a down turn in team morale. That's behind the scenes but in front of everyone it's smiles as usual. What really bugs me is I dont think any one complained about it. Well one guy did but nothing came of it so he just accepted it. They just accepted these new conditions and that was pretty much it.
Is this kind of thing considered normal in America? It's obviously come about as many large corporations are laying off staff, so the company knows people wont leave any time soon to get another job, so they impose this on us.
Just wondering about your thoughts on this.