A lady I've never seen before came into the shop this morning and asks if we have a bike box because she wants to ship a MTB to Massachusetts.
I said, "Yes...they're $15".
She says, "Let me go check..." and walks out, then they drive off.
Right across the parking lot the UPS store charges $20 for a box plus packing materials. Is there some unwritten law that bike shops have to give the boxes away for free?