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Thread: Rant?

  1. #1
    Your imaginary friend. fuzzbox's Avatar
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    Rant?

    So I find my lbs to be ignorant. I go in to see if they'll tighten some spokes. I wasn't entirely sure if they needed to be but compared to my front wheel it seemed pretty bad. They spun my wheel on my bike to see if it was true and then took it to the back because the wheel was touching the brake pad (that was do to my lazyness and frustration not untrueness) The guy adjusted my wheel and gave it back to me. The wheel touching the brake pad was the least of my worries. If something happens to my wheel I'm gonna be angrah, I spent good monies on it. This isn't the first time they did something like that. I'd go somewhere else except it is far and they try to rip me off.

    Every passing minute is another chance to turn it all around.

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    Tom (ex)Builder twahl's Avatar
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    I don't get it. What is it that you feel they did wrong? You don't just "tighten spokes," you put the wheel on the stand and true it, while adjusting the tension. If the wheel was rubbing a brake pad all the time, the brakes needed adjustment, but if not all the time, the wheel needed to be true. This is the most obvious sign of a wheel out of true so if you said something about spokes, that's what they looked for.
    Tom

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  3. #3
    Blasted Weeds Tude's Avatar
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    Have had a couple bad experiences in the past with spokes - LBS over tightening, replacing with non-OEM stuff - hello - it's a black wheelset and your man just put on an aluminum spoke twice the size of the others ..., etc and had the overtightened ones break (3 of them) when I was 50 miles out in the sticks. grr.

    Learned to do them myself after limping home from that last ride. However, it's one of those things that I look at and test before going out on a long solo ... while I always check out a bunch of stuff on the bike - I ALWAYS check the spokes out - especially if they are ones I ::cough:: may have been involved with.

    Not sayin I suck with spokes, but I want to be assured that they are OK and ... that I have the proper tools to take cake of a long distance problem ...............................................................
    Last edited by Tude; 08-19-08 at 08:22 PM.

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    Quote Originally Posted by twahl View Post
    I don't get it. What is it that you feel they did wrong? You don't just "tighten spokes," you put the wheel on the stand and true it, while adjusting the tension. If the wheel was rubbing a brake pad all the time, the brakes needed adjustment, but if not all the time, the wheel needed to be true. This is the most obvious sign of a wheel out of true so if you said something about spokes, that's what they looked for.
    +1

    If you hit a wheel real hard and it is still true, you are fine. If your wheel is out of true (check by spinning the wheel and looking at it), you have to both tighten and loosen spokes to get the wheel back into true. If your wheel wasn't out of true I'm not sure why you asked him to look at it.
    It sounds like your bike needed a brake adjustment, but you asked for your spokes to be tightened (?)

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    Your imaginary friend. fuzzbox's Avatar
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    Quote Originally Posted by twahl View Post
    I don't get it. What is it that you feel they did wrong? You don't just "tighten spokes," you put the wheel on the stand and true it, while adjusting the tension.
    Yes I know.
    Quote Originally Posted by twahl View Post
    If the wheel was rubbing a brake pad all the time, the brakes needed adjustment, but if not all the time, the wheel needed to be true. This is the most obvious sign of a wheel out of true so if you said something about spokes, that's what they looked for.
    The brake pad thing was me having to get outta the house and not have time to bother with it, it was due to my own carelessness. They didn't look at my spokes at all. He just spun the wheel around, that's all. Some of my spokes are loose and need to be tightened, not trued, the wheel is perfectly fine and they didn't look at them, that is my problem. I can move the spokes with my fingers and they move unlike my front wheel.

    Every passing minute is another chance to turn it all around.

  6. #6
    Tom (ex)Builder twahl's Avatar
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    Let me try this again. You can't just tighten spokes. If the wheel is true with loose spokes, it will not be true when you tighten them. Especially on a 3-cross or 4-cross pattern of a typical rear wheel, you tighten one and it effects others. It sounds to me like you need a "true and tension" service.
    Tom

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  7. #7
    Your imaginary friend. fuzzbox's Avatar
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    Quote Originally Posted by twahl View Post
    Let me try this again. You can't just tighten spokes. If the wheel is true with loose spokes, it will not be true when you tighten them. Especially on a 3-cross or 4-cross pattern of a typical rear wheel, you tighten one and it effects others.
    My bad but that is what I say in my own world.
    Quote Originally Posted by twahl View Post
    It sounds to me like you need a "true and tension" service.
    Okay, so why did they fail to do so? Because they didn't look?

    Every passing minute is another chance to turn it all around.

  8. #8
    Tom (ex)Builder twahl's Avatar
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    It may be that the person you talked to didn't know what they were doing, but I would suggest that there is an equal chance that there was a communication issue. Give them another chance at it, be clear that you would like the wheel to be trued and tensioned. Depending on your relationship with the shop, it may be a freebie or they may charge you $20 os so. Inquire about it.
    Tom

    "It hurts so good..."

  9. #9
    Your imaginary friend. fuzzbox's Avatar
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    I'd give them another chance if they acted like they ever cared. Every time I go there they look at me and my friend like we are the scum of biking since it is mainly a roadie/mtb store. I know I'd get it for free since it is a courtesy thing when you buy a bike there but I almost rather pay. (I failed to incorporate this into my main rant)

    Every passing minute is another chance to turn it all around.

  10. #10
    Pwnerer Wordbiker's Avatar
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    Quote Originally Posted by fuzzbox View Post
    My bad but that is what I say in my own world.


    Okay, so why did they fail to do so? Because they didn't look?
    Because you didn't ask.
    Quote Originally Posted by ahsposo View Post
    Ski, bike and wish I was gay.

  11. #11
    Your imaginary friend. fuzzbox's Avatar
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    But I did, I said, "Can you check out my spokes? If I'm not mistaken they seem a little loose."

    Every passing minute is another chance to turn it all around.

  12. #12
    Blasted Weeds Tude's Avatar
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    Quote Originally Posted by fuzzbox View Post
    But I did, I said, "Can you check out my spokes? If I'm not mistaken they seem a little loose."
    Yep, that's where it started with me - cleaned the bike - took it in and had some work done on it that I couldn't do and then asked about ye olde spokes - and that's when a very nice kid - not there anymore (nice kid too - he really did have his act together in the shop) - did ze dirty deed that started the ball rolling towards new spokes and more adjustments - resulting in overtightening with more spokes (3 one time) POINKING OUT with a rush that I swear took my back wheel sideways a couple inches. Put it this way - I LEARNED from his errors!

  13. #13
    Your imaginary friend. fuzzbox's Avatar
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    I'd love to be able to build wheels myself but don't have the time or money.

    Every passing minute is another chance to turn it all around.

  14. #14
    Pwnerer Wordbiker's Avatar
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    Tude, how do you know they were overtightened?

    If you went in there to replace a broken spoke, the others could be just as fatigued.
    Quote Originally Posted by ahsposo View Post
    Ski, bike and wish I was gay.

  15. #15
    Pwnerer Wordbiker's Avatar
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    Quote Originally Posted by fuzzbox View Post
    But I did, I said, "Can you check out my spokes? If I'm not mistaken they seem a little loose."
    "Yep, they sure do."

    Do you see now that you never asked for a true?
    Quote Originally Posted by ahsposo View Post
    Ski, bike and wish I was gay.

  16. #16
    Blasted Weeds Tude's Avatar
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    Quote Originally Posted by Wordbiker View Post
    Tude, how do you know they were overtightened?

    If you went in there to replace a broken spoke, the others could be just as fatigued.
    It was pointed out to me by one of the full time mechs there in the shop at the time - in addition to the massive TWANG that happened, etc. It looked like the person originally on the fix was trying to take care of a not-so-quite-so-true wheel. And, I must say - and this was a few years ago - that I was quite clueless to all this and so listened to everything this guy said - and he made me feel the spokes on my wheel so I understood what he was talking about. <cough> I do tend to get down into the pits at the LBS.

    And so now - I understand .... HOWEVER it was the 2nd boo boo by same fixer - where I had a spoke break out - and just dropped the wheel off at the same LBS and walked in and "kinda" looked at it - (I mean a spoke is a spoke is a spoke - ....). And so I got on the bus with my rear wheel and a man I work with sat in back of me and asked me about wheel. So I told him spoke problems - and he then said - --- OH AND I KNOW WHICH SPOKE!! - andpointed out this big freakin thick (twice as thick) stainless spoke that stood out like a ---- ugh --- my wheelset was black, black rim, blck spokes and skinny.

    LBS responded with - um --- we do not carry black spokes --- my response - THEN TELL ME - I HAVE MY OWN THAT I CARRY FOR LONG TOURS!! CALL ME!!!. And also followed up with the fact that a big part of their purchases are Trek - and most all of the Trek bikes in the shop have black wheelsets - whaddya mean you don't normally carry black spokes?????????

    This was not the first problem I've had with the LBS. Ya don't substitute parts for parts that really needed to be ordered in ...

    So anyway. Wheel back in shop and then it was when I learned to do it myself - especially cause I can be out on long distance solos (aiming at one this weekend) and I have to be able to take care of myself no matter what.

    Still can't get over that stupid big honkin silverish spoke on a black wheelset though. I blew the infamous CORK on a city bus. .

  17. #17
    Pwnerer Wordbiker's Avatar
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    Quote Originally Posted by Tude View Post
    a big part of their purchases are Trek - and most all of the Trek bikes in the shop have black wheelsets - whaddya mean you don't normally carry black spokes?????????
    Still can't get over that stupid big honkin silverish spoke on a black wheelset though. I blew the infamous CORK on a city bus. .
    We didn't carry any black spokes for almost four years.

    More bikes are speced with them now in prebuilt wheelsets, like on the Treks you mentioned...much to our chagrin, so I started stocking black blanks to cut and roll threads on. Can't have folks freaking out when we fix their wheel but it's the wrong color. I mean, geez...how can they ride?

    BTW: Rumor has it that black spokes break sooner than silver.
    Last edited by Wordbiker; 08-19-08 at 11:59 PM. Reason: Clarity
    Quote Originally Posted by ahsposo View Post
    Ski, bike and wish I was gay.

  18. #18
    Your imaginary friend. fuzzbox's Avatar
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    Quote Originally Posted by Wordbiker View Post
    We didn't carry any black spokes for almost four years.

    More bikes are speced with them now in prebuilt wheelsets, like on the Treks you mentioned...much to our chagrin, so I started stocking blanks to cut and roll threads on. Can't have folks freaking out when we fix their wheel but it's the wrong color. I mean, geez...how can they ride?

    BTW: Rumor has it that black spokes break sooner than silver.
    That makes me think how bmx bikes have all alloy spokes in the back but non-bmxers only have it on nondrive side

    Every passing minute is another chance to turn it all around.

  19. #19
    Pwnerer Wordbiker's Avatar
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    I'm not sure what you mean by "alloy" fuzz.

    All spokes are made of a metal alloy, meaning a combination of metals. It's usually an alloy of steel, usually stainless, but in high-end wheels like those made by Mavic can also be made of an aluminum alloy.

    When I was a kid, we called any bike parts made of aluminum "alloy", but it's an imprecise term.

    The theory behind the excessive breakage of black spokes is that they go through a secondary heat treatment process solely to add the color, and this hardens them, leading to premature breakage. I personally don't have enough data to have an expert opinion. Most of the spokes I see are broken by shifting the chain into them, trail or road mishaps, or someone's foot...and that has nothing to do with color.
    Quote Originally Posted by ahsposo View Post
    Ski, bike and wish I was gay.

  20. #20
    Blasted Weeds Tude's Avatar
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    Quote Originally Posted by Wordbiker View Post
    We didn't carry any black spokes for almost four years.

    More bikes are speced with them now in prebuilt wheelsets, like on the Treks you mentioned...much to our chagrin, so I started stocking black blanks to cut and roll threads on. Can't have folks freaking out when we fix their wheel but it's the wrong color. I mean, geez...how can they ride?

    BTW: Rumor has it that black spokes break sooner than silver.
    BTW - never had a problem after that - but what was interesting was to look around the LBS - which has since expanded out to some very nice other bicycles - but at that time there were some nice displays of Sevens and some high end Treks.

    And the treks were all black wheelsets.

    grr

    Oh yes - and while ah be a gurly biker - on or off road - I likes me bikes just so.

  21. #21
    Senior Member randya's Avatar
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    huh? You should know if your wheel needs adjusting and be able to do it yourself. I'm not seeing what they did wrong under the circumstances, maybe you need to explain better. (Oh never mind, I forgot that this is foo!)


  22. #22
    Senior Member randya's Avatar
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    Quote Originally Posted by Tude View Post
    BTW - never had a problem after that - but what was interesting was to look around the LBS - which has since expanded out to some very nice other bicycles - but at that time there were some nice displays of Sevens and some high end Treks.

    And the treks were all black wheelsets.

    grr

    Oh yes - and while ah be a gurly biker - on or off road - I likes me bikes just so.
    all the hip folks are riding pink wheels now, black is so...yesterday...


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