So about a month ago i lost my wallet (eventually found it). All my credit cards were canceled, yay.
I just sold something on ebay, got my $70 and went to withdraw it from my account. I learn upon logging in that my account has just been given restrictions because the account was compromised.
So i go to remove those restrictions only to learn that i need that old credit card number or a phone number (no longer valid) or the address (which i'm no longer at). So i call them up and ask what to do.
Essentially all i had to do was reenter a bank account (as they removed mine)
Reenter a phone number
reenter an address
reenter a credit card number
Basically, the only way to remove restrictions from my account that were placed there because my account was compromised was to add a bunch of information. My question is, what the hell is the point of this? If i'm breaking into an account, you restrict it, and the only way to remove it is to put my (the crook's) information into it...then what the hell is the protection?
Instead, now i just have to wait a week while my bank account is confirmed, the same one they removed, the one that i've had for 5 years now, until i can get my money.
What the ****...seriously?
I tried to talk to the lady about this but she just kept cutting me off and informing me that the credit card on the account was no longer valid. Uhhh...DUHHH