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Old 10-17-08, 11:09 PM   #1
permanentjaun
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Package delivered, yet, not.......

I bought an external hard drive on ebay. Had it shipped and USPS.com says it was shipped at 2 PM today. I get home. No package. What're the chances I'm going to get a refund? I shipped priority. I don't think that includes insurance.

What're the chances they didn't actually deliver it since I wasn't home to accept it?
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Old 10-17-08, 11:12 PM   #2
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They'll be back tomorrow and if you aren't there they'll leave a note saying you have to pick it up.
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Old 10-17-08, 11:21 PM   #3
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I don't believe USPS priority requires a signature. Still, what troubles me is the online tracking says it was delivered rather than something noting they took it back to the warehouse.
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Old 10-17-08, 11:25 PM   #4
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Maybe they don't want anyone to steal it. That has happened to me before you shouldn't worry unless you live in the ghetto.
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Old 10-18-08, 09:39 AM   #5
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I bought an external hard drive on ebay. Had it shipped and USPS.com says it was shipped at 2 PM today. I get home. No package. What're the chances I'm going to get a refund? I shipped priority. I don't think that includes insurance.

What're the chances they didn't actually deliver it since I wasn't home to accept it?
Shipped? Or delivered?
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Old 10-18-08, 10:09 AM   #6
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USPS's online tracking codes are odd. I had the same issue but looking at their FAQ the one that said delivered (or something to that effect) meant that the local office had received it.
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Old 10-18-08, 12:21 PM   #7
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Yeah; they do not have great online tracking.

I wouldn't panic - maybe stop by the PO in person if possible, or call and ask to speak to the Postmaster at that branch. They usually do leave a pink card if they tried to deliver...bring photo ID and maybe a utility bill with your name and address if you try to go get it.
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Old 10-18-08, 02:03 PM   #8
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You need to provide a few more details.

Priority Mail does not include insurance unless you pay for it. Did you ask for Delivery Confirmation?

Send me a PM, and I see if I can't help answer your questions.

I am a USPS window clerk, by the way.

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Old 10-18-08, 04:05 PM   #9
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Thanks for the tips. Fortunately, the package was delivered. When I got home it was dark. I live in a single story home with a front door, and a car port on the side which I come through. I don't park in the car port because my roommates cars are already there.

The USPS guy put the package in the carport since there is no place to hide it in front. He hid it too well in the carport. We have a cabinet and he opened one of the doors and put the box behind it. I almost didn't see it in the light and definitely had no chance of seeing it at night.

Thank goodness it was delivered. I thought that would be $110 out the door.
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Old 10-18-08, 04:52 PM   #10
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I have had that happen at my current place -- package of elf ears of all things was left, and some bipedal refugee from a malignant colonic cyst ripped it off.

This is why I have all my stuff dropped off at my work or a family member's house.
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Old 10-18-08, 06:31 PM   #11
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The USPS guy put the package in the carport since there is no place to hide it in front. He hid it too well in the carport. We have a cabinet and he opened one of the doors and put the box behind it. I almost didn't see it in the light and definitely had no chance of seeing it at night.
That's the thing that annoys me. A lot of times, I'll be home and they don't even bother knocking. Instead, they'll stuff it behind some bushes, behind a wall, etc. One time, I couldn't find a package for two weeks and was going to get my money back. My wife ended up cleaning the garage and found it. Apparently the garage was open when they came and he just put it on a shelf and left. I was definitely home at the time!

Someone else here posted some funny pictures of UPS trying to hide packages. Like put the welcome-mat on top of it.
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Old 10-19-08, 09:24 PM   #12
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that's crazy. But glad you got it.
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Old 10-19-08, 09:37 PM   #13
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I solved the package delivery issue by renting a box at the local "UPS Store" just a mile away, and using that as my shipping address.
- I never need to worry about missing a signature-required delivery, because there is always an adult there to sign for it.
- I never need to worry about packages sitting outdoors unattended.

As of last week they now notify me via email whenever a package arrives.
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Old 10-19-08, 10:43 PM   #14
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I solved the package delivery issue by renting a box at the local "UPS Store" just a mile away, and using that as my shipping address.
- I never need to worry about missing a signature-required delivery, because there is always an adult there to sign for it.
- I never need to worry about packages sitting outdoors unattended.

As of last week they now notify me via email whenever a package arrives.
Does that UPS store have the same rules as PO boxes, where only USPS can deliver to them, or can UPS (and perhaps DHL) packages be received there? I used to have a USPS PO box, but let it expire because I got tired of having to ask for everything sent to me be sent via USPS.
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Old 10-19-08, 10:51 PM   #15
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Does that UPS store have the same rules as PO boxes, where only USPS can deliver to them, or can UPS (and perhaps DHL) packages be received there? I used to have a USPS PO box, but let it expire because I got tired of having to ask for everything sent to me be sent via USPS.
ANY delivery service can deliver there. That is why I got the box there instead of the USPS office a couple blocks away. I routinely get packages from FedEx and USPS, and occasionally others.
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Old 10-20-08, 08:38 AM   #16
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One of the benefits of apartment living... Everything I get delivered has the instructions "If no answer at apartment, deliver to front office" and I can just pick things up on my way home from work.
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Old 10-20-08, 08:56 AM   #17
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UPS will leave packages with my apartment manager, but FedEx is often a problem.

USPS stuffs small things in my mailbox and leaves larger items at my door...once, I came home and discovered two musical instruments worth a total of about $7000 sitting in the hall outside my apartment door.
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Old 10-20-08, 09:14 AM   #18
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UPS will leave packages with my apartment manager, but FedEx is often a problem.

USPS stuffs small things in my mailbox and leaves larger items at my door...once, I came home and discovered two musical instruments worth a total of about $7000 sitting in the hall outside my apartment door.
For whatever reason, even at an on-site managed property, FedEx requires recipient signature release. The Girl bought a new computer and we got a FedEx tag on the door stating that they'd try again tomorrow, and we had to sign the door-tag and leave it as a release form for them to leave a package with the office staff.
UPS never has any problems, and since we order enough stuff the guy recognizes me and has even stopped in the parking lot on the way from my apartment to the front office to give me a package.
USPS is similar to UPS, with no problems about leaving large items with the front office; but those things have to be really large. We have package delivery boxes for USPS in our centralized mail building, and the postal carrier puts a key in your mailbox if you have an oversized package.
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Old 10-20-08, 01:11 PM   #19
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I don't understand the problem. Whenever I order something online and it says *shipped* I give it at least three days before I panic. Heck, even when tracking says it's *on the truck for delivery* I still give it a whole 'nother day.

Although I did order something once and I got it *before* I got my shipping confirmation email. That was weird but I found out the PO and the place it shipped from were only 20 minutes from my house at the time.
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