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Old 11-11-08, 06:43 PM   #1
LastPlace
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Computer meltdown.........

Recently I have been shutting down the computer at bedtime and restarting it the next afternoon when I come home from work, in an effort to save some money.

Today I came in and got ZIP....

The computer seems to start, says Windows is starting up and goes to the desktop and then ZIP.

I have no icons, no tool tray, and no way to get to 'System Restore', and only got here by 'Ctl/Alt/Del' and then somehow pulled up a web page.

I am stumped and could use any suggestions or good Karma that anyone cares to share.
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Old 11-11-08, 06:45 PM   #2
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download ubuntu linux from www.distrowatch.org and use that instead of winslows.
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Old 11-11-08, 06:54 PM   #3
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I'd check if your computer boots with the linux distro for hardware problems.

run a disk check with auto fix through the command prompt

/dskchk /f
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Old 11-11-08, 07:12 PM   #4
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download ubuntu linux from www.distrowatch.org and use that instead of windblows.
fify
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What's frightening is how coherent Hickey was in posting that.
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Old 11-11-08, 07:45 PM   #5
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maybe just the explorer stopped working (not Internet Explorer, not File Explorer, just Explorer, it is the program name that runs the status bar, try, etc.)

Hit the Windows Key + r and enter "explorer"
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Old 11-11-08, 08:19 PM   #6
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maybe just the explorer stopped working (not Internet Explorer, not File Explorer, just Explorer, it is the program name that runs the status bar, try, etc.)

Hit the Windows Key + r and enter "explorer"
Yeah, I was about to suggest running explorer.exe
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Old 11-11-08, 08:28 PM   #7
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I'd check if your computer boots with the linux distro for hardware problems.

run a disk check with auto fix through the command prompt

/dskchk /f

Are you saying I should go into safe mode and start using command prompts?

BTW, nothing happens when I hit the Windows key and I can't use the right click on my trackball.

If I have downloaded a Trojan it is thwarting all my attempts to get to a restore point.


I really do appreciate all the replies.
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Old 11-11-08, 08:31 PM   #8
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snip

BTW, nothing happens when I hit the Windows key and I can't use the right click on my trackball.

snip
Windows Key and 'r' key? It just brings up the Run menu. There are other ways (like from Task Manager). Just gives a way to run explorer
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Old 11-11-08, 08:51 PM   #9
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you can run dskchk through the windows installation CD command prompt.

http://www.webtree.ca/windowsxp/repair_xp.htm
scroll a bit down to... How to access the Recovery Console:

and use
/chkdsk /f
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Old 11-11-08, 09:30 PM   #10
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Ctrl-Alt-Del
Task Manager
File -> New Task
explorer

done...
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Old 11-11-08, 11:01 PM   #11
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You can also get into the boot-menu (hit-F8 when the text stuff's scrolling by). Then boot into SafeMode and uninstall the previous piece of software that caused the problem. Usually rolling back the installed programs one step solves the problem that it introduced.
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Old 11-11-08, 11:14 PM   #12
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Ctrl-Alt-Del
Task Manager
File -> New Task
explorer

done...


Message says.......'Cannot find Explorer'....


Any other suggestions?
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Old 11-11-08, 11:22 PM   #13
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Explorer.exe got nixed?????????

I'd say virus.
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Old 11-11-08, 11:25 PM   #14
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sometimes file errors can cause it. run /chkdsk /f and fixmbr
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Old 11-12-08, 04:37 AM   #15
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Message says.......'Cannot find Explorer'....


Any other suggestions?
That's bad.
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Old 11-12-08, 08:50 AM   #16
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You can also get into the boot-menu (hit-F8 when the text stuff's scrolling by). Then boot into SafeMode and uninstall the previous piece of software that caused the problem. Usually rolling back the installed programs one step solves the problem that it introduced.


Danno,

When I try to get to 'Safe Mode' I essentialy get a blank screen with 'Safe Mode' in the four corners, hence my inability to get to 'System Restore'.

If anyone can think of a program that I can buy that will help me recover anything I would appreciate that also.

I think the problem arose when I accessed my work e-mail from home and tried to open an e-mail that was alledgedly from a co-worker. One of my anti virus/spyware programs caught it but by then the damage was done and I am upset and possibly going to have to build another box at a time when I am worried about being laid-off.

It is beyond my comprehension why someone would write spyware/malware to damage another persons computer.
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Old 11-12-08, 08:52 AM   #17
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If you have the original install media, you can do a "Repair Install" of Windows and it should fix it. (I'm assuming you have XP - dunno if it's the same for Vista)

Sometimes the computer maker only includes a hard disk image recovery method, in which case you probably need to put the hard disk in a different machine to try to pull your data off before doing the recovery.
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Old 11-12-08, 10:08 AM   #18
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If you have the original install media, you can do a "Repair Install" of Windows and it should fix it. (I'm assuming you have XP - dunno if it's the same for Vista)

Sometimes the computer maker only includes a hard disk image recovery method, in which case you probably need to put the hard disk in a different machine to try to pull your data off before doing the recovery.


ehidle,

Been there, done that. when I insert the CD-Rom the computer doesn't recognize it. It just sits there and whirrrrrrrs. Thanks for the thought.
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Old 11-12-08, 10:18 AM   #19
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You may have to go into the BIOS and set the CD drive to be the first boot device.
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Old 11-12-08, 12:38 PM   #20
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Some BIOSes let you pick boot-devices on the fly as well. On certain Dells, there's a message that says "F9-boot menu" or some such for a second as the POST screen scrolls by. Hitting that will let you pick CD-ROM as the boot-devices. Otherwise, you have to get into the BIOS (hit Del or F2 or F10 during POST, whatever is needed for your computer) and set CD-ROM as 1st boot-devices.

If you can't get into GUI on SafeMode, boot into SafeMode-CommandPrompt and recopy the explorer.exe file from c:\windows\system32\dllcache or c:\windows\servicepackfiles\i386

If those copies are bad, you can do repair install from CD. And it SHOULD NOT be the OEM system-restore CD that comes with the computer. Using that thing will format your hard-drive and erase all your data. Need a retail WinXP CD to do a repair install of Windows and retain all your settings, software and data.

Last edited by DannoXYZ; 11-12-08 at 12:54 PM.
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Old 11-12-08, 12:42 PM   #21
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If you bought a PC with windows pre-installed, it'll have an OEM version on it. A retail license key will not work on an OEM version, and vice versa. You'll need to make sure you use an OEM install CD, and one from the same build as the one that is already installed.

This is why I get pissed off when PC manufacturers use the "system restore" method. ugh..
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Old 11-12-08, 03:25 PM   #22
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You may have to go into the BIOS and set the CD drive to be the first boot device.


I haven't tried this but will when I get home tonight. Good idea............
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Old 11-12-08, 03:32 PM   #23
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If you bought a PC with windows pre-installed, it'll have an OEM version on it. A retail license key will not work on an OEM version, and vice versa. You'll need to make sure you use an OEM install CD, and one from the same build as the one that is already installed.

This is why I get pissed off when PC manufacturers use the "system restore" method. ugh..

Hmmmm. I built the box myself so I have a retail version of XP Home but when I install the disc it just sits there and spins so there may not be much reason to try what 'Hickeydog' and 'Danno' have suggested but at this point I'm game for just about anything.


It may just be time to build another box.
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Old 11-12-08, 08:32 PM   #24
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Guys,

I finally .......seem......to have removed the problem and things seem to be working again.

I kept using 'Task Manager' to access spyware programs until one seems to have gotten the job done.

Thanks again very much.
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