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Old 11-22-08, 01:59 PM   #1
ThinLine
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Oil Change, $500

Well I just left the dealer for the "A" service on my 2007 Mercedes Benz C280 4Matic and actually chuckle'd at the bill. Only 13,212 miles on it.

I ask'd; What did you do for $500..............well sir, we change the oil and filter (synthetic, oem parts), check undercarriage bolts and fixings, checked belts, road test, rotate the tires, reset maintenence light, and wash. And sir, you will not need another oil change for 14 months or 10k miles.................thank god, I can start saving now.

I came up with maybe $100 tops, OK its a Mercedes.

Gotta luv it
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Old 11-22-08, 02:11 PM   #2
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lol, do it yourself or don't buy crap overpriced german products.

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Old 11-22-08, 02:15 PM   #3
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You don't change the oil on a 2007 Mercedes by yourself. My guess is, there's a clause in the warranty that will void it if a dealer doesn't do it.
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Old 11-22-08, 02:16 PM   #4
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What P T Barnum said.
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Old 11-22-08, 02:25 PM   #5
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You don't change the oil on a 2007 Mercedes by yourself. My guess is, there's a clause in the warranty that will void it if a dealer doesn't do it.

Thats called illegal in the US.
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Old 11-22-08, 02:32 PM   #6
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well, synthetic oil is like ten bucks a quart, right? so that's at least seventy bucks right there. another 15-20 for the filter, and you're almost at $100 in parts. MB dealer labor rates usually run in the $100/hr range.

so it sounds about right. maybe a little bit high. but not much.
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Old 11-22-08, 02:35 PM   #7
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Thats called illegal in the US.
You sure about that? I think Rolls Royce has had something like that since the 70's.
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Old 11-22-08, 02:37 PM   #8
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Rolls Royce also only has the option to lease, if I remember correctly, or at least that's how it used to be, where you in effect purchased a lifetime license to operate the car rather than buying it for your outlay.
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You sure about that? I think Rolls Royce has had something like that since the 70's.
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Old 11-22-08, 02:44 PM   #9
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You sure about that? I think Rolls Royce has had something like that since the 70's.
Magnuson-Moss Warranty Act

The relevant legislation here, the Magnuson-Moss Warranty - Federal Trade Commission Improvement Act of 1975, protects consumers from being wrongfully denied warranty coverage by new car dealers.

The Magnuson-Moss Warranty Act states, in part, in Title 15, United States Code, Section 2302, subdivision (c):
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the [Federal Trade] Commission if —

(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

(2) the Commission finds that such a waiver is in the public interest. The Commission shall identify in the Federal Register, and permit public comment on, all applications for waiver of the prohibition of this subsection, and shall publish in the Federal Register its disposition of any such application, including the reasons therefore.

Under this federal statute, a manufacturer who issues a warranty on your motor vehicle is prohibited from requiring you to use a service or maintenance item, unless such item is provided, free of charge, under your warranty or unless the Federal Trade Commission (FTC) waives this prohibition against the manufacturer.

Further, under the act, aftermarket equipment that improves performance does not automatically void a vehicle manufacturer's original warranty, unless the warranty clearly states the addition of aftermarket equipment automatically voids your vehicle's warranty, or if it can be proven that the aftermarket device is the direct cause of the failure.

Specifically, the rules and regulations adopted by the FTC to govern the interpretation and enforcement of the Magnuson-Moss Warranty Act are set forth in the Code of Federal Regulations, Title 16 - Commercial Practices, Chapter I - Federal Trade Commission, Subchapter G - Rules, Regulations, Statements and Interpretations under the Magnuson-Moss Warranty Act, Part 700 - Interpretations under the Magnuson-Moss Warranty Act. Contained within these rules and regulations is Section 700.10, which states:
No warrantor may condition the continued validity of a warranty on the use of only authorized repair service and/or authorized replacement parts for non-warranty service and maintenance. For example, provisions such as, "This warranty is void if service is performed by anyone other than an authorized 'ABC' dealer and all replacement parts must be genuine 'ABC' parts," and the like, are prohibited where the service or parts are not covered by the warranty. These provisions violate the Act in two ways. First, they violate the section 102(c) ban against tying arrangements. Second, such provisions are deceptive under section 110 of the Act, because a warrantor cannot, as a matter of law, avoid liability under a written warranty where a defect is unrelated to the use by a consumer of "unauthorized" articles or service. This does not preclude a warrantor from expressly excluding liability for defects or damage caused by such "unauthorized" articles or service; nor does it preclude the warrantor from denying liability where the warrantor can demonstrate that the defect or damage was so caused.
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Old 11-22-08, 02:47 PM   #10
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You don't change the oil on a 2007 Mercedes by yourself. My guess is, there's a clause in the warranty that will void it if a dealer doesn't do it.
Correct. I can't change it myself. Nor can I change the cabin air herpa filter, or the air filter myself.
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Old 11-22-08, 03:05 PM   #11
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I bought a BMW 3201, a little 4 cyclinder, in the early 1980s. Took it in to the dealer when the O2 sensor said it needed to be replaced.

1. Guy in new crisp Polo shirt greets me in the service area...first words out of his month "Hello, and do you have an appointment....I should have turned and left then
2. I mention that the O2 sensor light, he tells me that this requires the 30000 mile service package for $475 1983 USD.
3. I flip out and ask what in the world make it so expensive....in short they also change the spark plugs and the air filter
4. I stagger to parts dept, and buy the O2 sensor and leave

Later, I mention this to my wise old father who explained the situation...

Some people have more money than sense. Since it is very difficult for people to gain more sense, the only way to correct their money to sense ratio is to take away some of their money. The BMW (fill in your favorite overpriced prestige consumer item) is helping take money from people that might otherwise hurt themself......at the time I laughed....now I know it is reality
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Old 11-22-08, 03:10 PM   #12
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You don't change the oil on a 2007 Mercedes by yourself. My guess is, there's a clause in the warranty that will void it if a dealer doesn't do it.
Probably a sensor that will cause all kinds of dashboard idiot lights to light up, too. Maybe even cause the computer to ****** the timing enough to make you really think you screwed something up.
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Old 11-22-08, 03:11 PM   #13
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Correct. I can't change it myself. Nor can I change the cabin air herpa filter, or the air filter myself.
It's very important that you change that! You wouldn't want the herpes floating around in the air to go unfiltered!
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Old 11-22-08, 03:16 PM   #14
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Well I just left the dealer for the "A" service on my 2007 Mercedes Benz C280 4Matic and actually chuckle'd at the bill. Only 13,212 miles on it.

I ask'd; What did you do for $500..............well sir, we change the oil and filter (synthetic, oem parts), check undercarriage bolts and fixings, checked belts, road test, rotate the tires, reset maintenence light, and wash. And sir, you will not need another oil change for 14 months or 10k miles.................thank god, I can start saving now.

I came up with maybe $100 tops, OK its a Mercedes.

Gotta luv it

Even with OK it's a Mercedes, you should ask them for an detailed bill breakdown as they saw you coming.

MIL used to have a Mercedes and they tried the same crap with her end result was her one expensive oil change resulted in free oil changes and maintenance for two years.

They all rip you off and back track once you start asking them to justify it.
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Old 11-22-08, 03:25 PM   #15
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Synthetic oil is $4.99 to $9.99 per quart.
I just paid $73 for a 7 quart synthetic oil change with filter. Didn't have to get my hands dirty either.
As is typical, the stealership is bending you over.
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Old 11-22-08, 03:41 PM   #16
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I had an audi a4...and everytime i brought that to the shop for regular major maintenance.. it was $700-900 bucks. In fact, of the few times that i brought it in for a major, i was so worried that they would find something else and i would have to shell out another $300-600. Lets see... major maintenance that turned into an ignition switch, cv boot, coolant temp sensor.
Needless to say, I learned my lesson.. when the timing belt/water pump issue came around, I learned to do it myself.

I read somewhere that mercedes service shops use a special pump to suck the oil out of the crankcase. If that is the case, IMO, they shouldn't be charging as much as they do to do an oil change. It's not like they are removing a belly pan and removing a drain plug... they suck it from where you fill it.
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Old 11-22-08, 04:15 PM   #17
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Good experiences with Toyota:

2003: The O2 sensor light on my dash comes on. I take it in and they replace it, do a smog check (California), do a LOF, wash it and vacuum the inside: $150.

While driving in Nevada on Hwy 80 in 2007, a low tire pressure dash light comes on in my Toyota Pick-up. Stop in at the dealership in Elko, NV and tell them what the problem is. Service writer looks at my tires and says "hang on, its nothing" gets the lot guy to crawl under the rear of the truck with an air hose and fills the spare tire (full-size spare tire on trucks). Writer explains all tires have RFI's that transmit pressure to the car's computer, and ya gotta check that once in a while along with the regular tires. "No Charge" he says.

Can you guess which brand's getting my business next time I buy a new car?
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Old 11-22-08, 04:29 PM   #18
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Reminds me of the time that I was in a hurry to get an alternator changed out on a 92 grand prix...I take it to a mechanic, who sees a crap car and an "idiot" kid, and says that, even if I just bring in the alternator and have them swap it out, they'd still have to do a computer check. Total, for 20 minutes of work, which I ended up doing myself anyway, it would have cost $160.

And as far as "you don't change the oil in a 2007 Benz" - if I can't do at least simple maintenance on the car, it isn't bought by this guy.
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Old 11-22-08, 04:33 PM   #19
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150 for o2 sensors? that is pretty good...
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Old 11-22-08, 04:34 PM   #20
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That is outrageous. Go to Sears, or if you know how to turn a wrench, buy some metal ramps and do it yourself. The dealership will rook you. I mech on the weekends, and the only thing I hate about some of the fancy-pants German companies is they'll come up with drainplugs that require a special tool, which is ridiculous, but it keeps people coming to the dealership quite often. That and a lot of the engineers at German companies have obviously never even met a mechanic.
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Old 11-22-08, 04:35 PM   #21
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150 for o2 sensors? that is pretty good...
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Old 11-22-08, 04:49 PM   #22
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I thought Mercedes included the first 50000 miles worth of maintenance free?

I sure hope they're not just pumping the oil out the top like Bluenote speculated. That doesn't get the sludge off the bottom of the oil pan, so it gradually accumulates.

My last oil and filter change cost $29 with Mobil-1 synthetic, IIRC, plus an hour of my time.
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Old 11-22-08, 04:57 PM   #23
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150 for o2 sensors? that is pretty good...
That's really good. I can't buy just one of those sensors for my '02 Honda for that cheap even from the cheapest online sources I've found. They list for about $280, and one source sells them for $190.

About checking the undercarriage bolts and fixings -- hopefully they actually go over them all with a torque wrench. That's what I'd do if it were up to me, and it's not going to take just five minutes, either.
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Old 11-22-08, 05:05 PM   #24
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yeah..well.. coming from an audi stealership who wanted to charge my $300 +.
two plugs installed... i think $150 is good.. plus the car wash..
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Old 11-22-08, 05:14 PM   #25
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That's really good. I can't buy just one of those sensors for my '02 Honda for that cheap even from the cheapest online sources I've found. They list for about $280, and one source sells them for $190.
Good lord, are O2 sensors built into exhaust manifolds now?
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