Or is it just me?!?!?
So I go to use my Amex card but it gets declined. <shrugs> No biggie... I use another card for now and call Amex when I get home.
Call Amex and I come to find out that they lowered my credit limit. Not only that they lowered it so that now I have excess charges over the limit!! WTF?!?!?!??!! They say I won't get charged for the overage since they lowered my balance but I'll keep an eye out for suspicious charges.
What sucks is that even though we had a high balance we were never late with payments and we always paid well over the min balance each month. We had originally done a balance transfer since they had a deal at a lower rate, hence the large balance. So we are going to transfer much of the balance to a card with no balance and then pay off the rest of the AMEX balance.
Moreover, when I asked them when they planned to let me know of the lowering the person on the other side says, in an as a matter of factly tone, that I should have received a letter letting me know of the drop. I told her I never received anything so she looks it up on her computer and say... Oh, it looks like the letter was sent out two days ago so you should be receiving it any day now. WTF?!??! Gee, thanks!
And thanks for screwing up my credit report as well!!
So in light of the way we were treated we will pay off the card and close our account with AMEX.
Anyone else feeling the pinch of these b@stards?