I just bought a brand new lawn mower after my beloved Toro GTS failed me. I go to my local Lowes and purchased a Troy-Bilt XP professional/commercial 21" cut self-propelled shift motion walk behind mower.
7.75 hp OHV B&S engine.
Out for the second time with it cutting the grass..when..crack; the whole left front wheel assembly just broke..I mean fu$#in snapped.
So I'm very upset, call Lowes and I complain up and down.
Finally, the manager interupts me (nicely) and say's Mr. Wagner, we will have a brand new top-o-Line John Deere JS-whatever delivered to your door tomorrow morning with no up-charge and take back the TB XP no questions asked.