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Old 06-29-10, 09:49 AM   #1
RubenX 
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Techies - Laptop doesn't finish booting up

I have an old laptop here that starts booting up WindowsXP and get's "stuck" in the logo. I say "stuck" because the bar-graph animation below the logo keeps mooving and the HD light keeps flashing. But it never get's past there (and I waited hours).

I check the HD and backed up everything to another computer. I also check the memory, it's fine. As usual, owner doesn't have any WinXP CD or any of the rescue utilities that came with the machine. Owner lost love of the machine 2 months after purchase because laptop was dropped and the screen now doesn't display the color red (but works fine with external monitor).

I think I will just reinstall the OS, if I can find my own instalation CD's that is. Any ideas?

It's an HP Pavillion DV2000
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Old 06-29-10, 09:51 AM   #2
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I would not do anything until you have slapped the machine around a bit while trying random combinations of expletives in any language you speak.
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Old 06-29-10, 09:59 AM   #3
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Reboot
Press F8 before the Windows logo
Choose "Safe Mode with Command Prompt"
At the command prompt type:
dskchk c: /R

Reboot and wait for the disk check to finish.
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Old 06-29-10, 11:08 AM   #4
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Originally Posted by Ultraslide View Post
Reboot
Press F8 before the Windows logo
Choose "Safe Mode with Command Prompt"
At the command prompt type:
dskchk c: /R

Reboot and wait for the disk check to finish.
What he said.

If it were one of our work laptops, we wouldn't even bother with the diagnosing and just re-image the darned thing.
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Old 06-29-10, 11:18 AM   #5
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Quote:
Originally Posted by Ultraslide View Post
Reboot
Press F8 before the Windows logo
Choose "Safe Mode with Command Prompt"
At the command prompt type:
dskchk c: /R

Reboot and wait for the disk check to finish.
My WinXP commands are rusty, but isn't it chkdsk c: /R?
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Old 06-29-10, 12:04 PM   #6
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My WinXP commands are rusty, but isn't it chkdsk c: /R?
yup
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Old 07-03-10, 08:10 PM   #7
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chkdsk c: /f /r

The /f makes it write changes, the /r does recovery.
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Old 07-04-10, 02:39 PM   #8
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Also while you're at the SafeMode command-prompt:

1. type in c:\windows\pchealth\helpctr\binaries\msconfig.exe <enter>
2. go to the Startup tab
3. uncheck everything
4. OK, Restart

A lot of problematic programs startup behind the scenes and cause you a lot of problems. Viruses also.
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